4 of 4 Permanent Focus Group Jobs in the West Midlands

holiday + bank holidays + your birthday off, paid volunteering days, referral rewards, regular socials Deliver excellence and lead innovation as an IT Project Manager at Focus Group Who we are At Focus Group, we empower over 30,000 UK businesses with cutting-edge IT and telecoms solutions - and we've grown to over … Nice to have A formal Project Management qualification (e.g., PRINCE2, Agile) is desirable but not essential Previous experience in an IT service delivery environment Why join Focus Group? We're proud to be a workplace where people thrive, grow, and truly feel part of something special. We were recognised as one of the UK's Best Companies More ❯

identify opportunities for product improvements and innovations. User Centricity - Be a champion of user-centred products by actively engaging with customers, analysing support desk feedback, and participate in focus groups and interviews the User Research team, to ensure the product meets customer needs. Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success and More ❯

Technology Hybrid: Travel to Midlands & South East Salary: Very competitive package Are you ready to lead complex, enterprise-grade technology transformations from the ground up? At Focus Group , we're looking for a visionary Principal Solutions Architect to design and deliver robust, future-proof solutions for one of our most strategic customers - and help evolve our architecture More ❯

THE COMPANY This is a brilliant opportunity to join a growing, customer-led financial services organisation as they evolve their marketing and insight functions. Sitting within Group Marketing and reporting to the Head of Insights, this brand-new role offers ownership, visibility, and the chance to shape how the business understands and acts on customer insight! THE ROLE As … the voice of the customer; driving deep, actionable insights across brand, customer experience, and proposition development. Working cross-functionally, you'll help embed a stronger marketing and customer focus into a traditionally product-led business. You'll lead on: Designing and delivering customer and market research (quantitative and qualitative) Running surveys, focus groups, and managing external … customer understanding YOUR SKILLS & EXPERIENCE Proven experience in a similar senior-level insights or research role Hands-on experience with qual and quant methodologies Strong customer and marketing focus; understanding of how insight drives brand, CX, and commercial outcomes Excellent communication skills; you're able to translate complex insight into compelling stories that influence THE BENEFITS More ❯