2 of 2 Permanent Hardware Maintenance Jobs in the West Midlands

/project support Supporting on boarders into the business with initial laptop set up Manage the recovery of all returned devices and ensure accurate asset records are kept Perform hardware recycling activities Build and distribute devices Shared mailbox administration Who You Are Strong understanding of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardware maintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working in a similar role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion More ❯

internal systems. You'll be the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring. Key Responsibilities- End-user support across desktops, laptops, printers, mobiles, and networks - Installing and configuring IT equipment Managing help desk tickets … setup - Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP, DNS) PC hardware maintenance and troubleshooting Strong communication and a collaborative mindset Willingness to learn and grow in a dynamic environment Desirable Experience with VMware or other hypervisors Exposure to Linux More ❯