1 to 25 of 31 Permanent IT Support Jobs in the West Midlands

have a wealth of personality and motivation, and in return offer exciting career opportunities in an inspirational and expanding environment. As a First Line IT Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary … weekend on a rota basis and will get the day back to use in lieu during the week. Key Responsibilities: Provide first-line technical support to end-users, including troubleshooting Microsoft related technology including Windows 11 & Office 365, Intune, and Dynamics BC. Respond to support requests via phone … user account management, including password resets and access permissions. Document technical procedures and create knowledge base articles for end-user self-help. Collaborate with IT team members to implement and support IT projects and initiatives. Occasional travel to our Galleries across the UK to help support more »

MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including … Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy … and manage Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of more »

can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »

can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »

Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and … SLAs. Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »

Overview: We are a longstanding charity with a focus on social justice. Our work involves transforming lives, fostering community strength, and addressing crime. We provide assistance, housing, education, and advocacy for those in need. Your involvement could contribute to our more »

ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential for … this role and fuel expenses are included. Experience: Minimum 1 year of professional 2nd line support experience Salary: £25-31k Apply online or contact Declan Jones via declan.jones@searchability.com/07719067569 WHO WE ARE: We are a leading IT provider to educational trusts across the Midlands. OUR … BENEFITS: 30 days holiday including bank Petrol expenses Company event Pension Responsibilities and duties: 2nd line support Provide an approachable, friendly service to our clients Resolve, advise and assist any IT issues that arise Work alongside existing technicians and further develop your understanding of the role Assist with more »

IT Support Engineer Location: Kidderminster Salary: £25,000-£35,000 per year Are you a talented IT support professional seeking an exciting opportunity to further your career with a vibrant and fast-paced organisation? Applause IT is recruiting for an IT Support Engineer … for a leading telecoms and technology company. Responsibilities: Provide remote support to resolve customer issues, acting as an escalation point for 1st and 2nd Line Engineers. Manage complex issues to resolution via telephone, email, and remote-control sessions. Diagnose and troubleshoot technical issues, prioritise and manage open tickets, and more »

IT Support Engineer - Birmingham/Remote - £35,000 Austin Fraser is hiring an IT Support Engineer on behalf of their client. They are a healthcare organisation that's looking for a professional who can support the wider business and all of their systems.This role involves … collaboration with the infrastructure and service delivery teams as well as variety of vendors. Key Responsibilities: Develop and document technical requirements. Collaborate with internal IT and vendors. Review business needs and propose solutions. Manage change requests and implement enhancements. Lead the transition of solutions to live service. Required Skills … feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact more »

Join A Dynamic IT Team! We are looking for 2nd/3rd Line IT Support Technicians to join a growing independent business based in Stourbridge. Are you the type of person who thrives in a fast-paced, ever-changing environment? Do you love rolling up your sleeves … s growth journey? If youre nodding along, keep readingwe might just have the perfect role for you! Our client, an ambitious and rapidly expanding IT company, is on the hunt for a dynamic IT Support Technician. This isnt just any IT job; this is your chance … aspects of the business, this role is made for you. The role is based in Stourbridge, West Midlands, and will involve telephone and remote support as well as the occasional (approximately once a week) onsite work to clients that are mainly based within the Midlands and surrounding counties. The more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career … changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for more »

We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will discuss with clients to determine the nature of the problem, diagnose hardware or software issues, provide … effective assistance, and maintain strong customer relationships. You may also be required to install new software applications. To ensure success as an IT support engineer, you should have in-depth knowledge of Windows Server software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a … top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client. IT Support Engineer Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Providing technical support primerily via remote more »

IT Support Manager Location - Birmingham - Hybrid Salary - £50,000 - £60,000 + Excellent benefits/Bonus Role purpose: The IT Support Manager will lead a team of international IT Support Engineers. The team is responsible for the provision of all aspects of IT Support in their respective office location, as well as home based employees in their respective region. Acts as a liaison between all stakeholders, communicating technical concepts clearly. Oversee a range of high-level projects for the End User Compute (EUC) environment while also delivering high quality BAU support. … Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when required, and take ownership of any escalations. Key Responsibilities: Managing the day-to-day support operations for our international offices more »

Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending … the office in Ross-on-Wye, Herefordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an … ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who support more than 20,000 employees at 170 locations worldwide. As the Technical Support Engineer/IT Systems more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a … crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions … security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server more »

IT Project Engineer, IT Support ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having built a … want to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an IT Support Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the … last few years. In this role, the successful IT Support Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal IT Support Technician will more »

Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus. The more »

Graduate/Trainee IT Support (Education) £23,000 - £25,000 + Training + Company Benefits Lichfield Are you an aspiring IT Support Engineer looking for an entry level role in a well-established independent school that has supported education in the UK since as early as … you want a role that provides on the job training on a campus that puts education first and will allow you to take your IT abilities of troubleshooting and problem solving to the next level? On offer is an exciting role in a small IT team where you … network of over 450 students and teachers which will leave each day different from the last. In this role you will provide 1st line IT support to teachers, students and internal staff. The exposure to various issues and on-the-job training from the Network Manager will help more »