1 to 25 of 84 Permanent ITIL Jobs in the West Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Support : Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation : Create and maintain comprehensive documentation for all development and integration activities. Stakeholder Collaboration : Work closely with business analysts, project managers ...

SIEM (Splunk, Sentinel). Operating Systems & Tools: Linux administration, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering ...

develop materials to market products. Assist with driving a smooth product transition to operations and support via infrastructure operations best practices such as ITIL, and a high capability maturity Knowledge, Experience and Technical Know How Minimum 10 years’ experience within End User Technologies and delivering capabilities such as Active Directory ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

Dashboard and visualization design (Splunk, Grafana, Kibana) Reporting and metrics Frameworks & Standards Clients Global Security Control Framework ISO 27001, NIST Cybersecurity Framework, CIS Benchmarks ITIL service management practices Change management and configuration management ...

support experience in a commercial environment Experience supporting: Microsoft Office Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support ...

management expertise with a proventrack record of mitigation Excellent written and verbal communication skills The ability to work collaboratively across multiple teams and disciplines ITIL Foundation or similar service management qualification (desirable) Experience in construction, building materials, or related industries(desirable) Knowledge of SAP/ERP implementations and cutovers Change ...

support team development and progression. * Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. * Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered ...

Technical Design/TDA, HLD/LLD, Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. ITIL, TOGAF, Microsoft, Cisco, VMware Certifications are advantageous but not imperative. Call John McManus at Experis IT for further Information asap on (phone number removed ...

Technical Design/TDA, HLD/LLD, Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. ITIL, TOGAF, Microsoft, Cisco, VMware Certifications are advantageous but not imperative. Call John McManus at Experis IT for further Information asap on (phone number removed ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service ...

Salesforce/Slack administrator experience Airtable Administrator experience Proficient in supporting both Mac & PC Familiarity with identity management, SSO, and MDM solutions. Knowledge of ITIL processes and ticketing systems (e.g.,Jira, JumpCloud). Excellent problem-solving skills and ability to work under pressure. Strong communication and customer service skills. Required ...

/Scrum methodologies Excellent stakeholder management and communication skills Experience working within governance-led, enterprise IT environments Sound budget management and commercial awareness Desirable: ITIL/IT Service Management awareness Experience within automotive, manufacturing or complex enterprise organisations ...

projects and priorities in a fast-moving environment. Experience managing suppliers and budgets effectively. Excellent communication, problem-solving, and stakeholder-management skills. Familiarity with ITIL and structured project delivery methodologies (e.g. Agile or PRINCE2). This is your chance to join a market leading, award winning organisation with huge potential ...

principles in hybrid environments. Excellent communication, presentation, and documentation skills. Desirable certifications: Microsoft Certified: Azure Administrator/Solutions Architect/Security Engineer VMware VCP ITIL Foundation Vendor certifications such as Cisco, Veeam, NetApp, Dell/EMC, or HPE Please apply now for immediate consideration ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...