1 to 25 of 44 Permanent ITIL Jobs in the West Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

office and operational/warehouse users Able to work independently and hit the ground running A problem-solver with a strong customer-focused mindset ITIL v4 knowledge or certification is highly desirable Some exposure to Linux environments is beneficial but not essential Working Arrangements Location: Coleshill, Birmingham (on-site ...

essential to egularly test and patch systems and software to ensure security and functionality. Strong commerical working experience as an IT Support engineer with ITIL V3/4 foundation or above, CompTIA, Microsofrd certified. Due to this being a technical support role you will need to have excellent communication skills. ...

Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...

Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst will pay a salary up to £30,000 with a hybrid working from ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure and aws Table ...

Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ITSM/ITIL environments Understanding of Active Directory administration Basic network troubleshooting skills Excellent customer service and communication skills Comfortable working in client-facing environments Full UK driving ...

servers, operating systems, and cloud platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-savvy colleagues Experience with monitoring ...

Intune, SOTI MobiControl, Apple Business Manager, Samsung Knox . Strong understanding of endpoint security and device imaging. Excellent communication and stakeholder-management abilities. Desirable ITIL certification or equivalent service management experience. Experience with Microsoft Entra ID, Autopilot, and Zero Trust principles. Knowledge of accessibility and inclusive technology practices. ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

solutions Software Development, Integration & Databases Microsoft Security, Entra ID, Azure AD, Azure, MFA O365/M365/D365 Virtualisation & Enterprise Applications Certifications such as ITIL, TOGAF, Microsoft, Cisco or VMware are desirable but not essential. What You'll Be Doing: As part of the Architecture Team, you will: Contribute creative ...

Active Directory, GPO, DNS and DHCP Exchange Server administration skills Solid troubleshooting ability Understanding of networking fundamentals and Windows-based applications Exposure to ITIL environments Skills such as PowerShell, VMware, cloud platforms, Citrix or M365 are beneficial but not essential. Why apply? A great opportunity to grow your infrastructure career ...

impact which will be imperative to the business. Requirements 4+ years' experience in Change and Release Management within an Enterprise environment Proven experience utilising ITIL )ITIL v4) AWS Infrastructure experience Proven experience managing complex, multi-team technical changes with minimal disruption Excellent communication, stakeholder management and problem-solving skills Experience ...

cloud platforms (AWS, Azure, GCP) * Experience with automation tools (Ansible, Puppet, Chef, Terraform) * Knowledge of containers (Docker, Kubernetes) * Understanding of networking fundamentals and firewalls * ITIL or relevant Linux certifications Personal Attributes * Strong problem-solving and analytical skills * Ability to prioritise workload in a fast-paced environment * Clear communication and documentation ...

product development, technology adoption and service innovation. · Analyse service trends and identify improvements to boost profitability and customer success. Desirable · Formal qualifications such as ITIL or PRINCE2 · Experience presenting service and performance data to senior stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead ...

.NET programming languages. Experience with iOS and Android troubleshooting. Familiarity with Azure, Power Platform, PowerShell, and enterprise IT solutions. Experience working within the ITIL framework and software development lifecycle. Side Notes This will be a remote position with some attendance (once or twice a quarter) to their Coventry site. ...

shifts. Candidates should have a strong technical background in VMware, Microsoft Server, Microsoft Azure and Virtual Desktop. There is an expectation candidates should be ITIL V3 Foundation certified. The Managed Services Engineer role requires SC clearance. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE ...

Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing ...

Purview, End user data management Purview, M365 workload management, SharePoint, OneDrive for Business, Teams, Exchange, Power Platform, and Viva, Service management frameworks e.g. ITIL, Lean, Agile. Looking for an experienced workplace manager to take responsibility Modern Work and EUC landscape. You will be responsible for delivery, performance, and continuous improvements. ...

knowledge and or IT industry qualification (e.g., Cisco or IT specialist certification) acquired whilst employed in an IT role at a large organisation. Desirable * ITIL Foundation or Practitioner * Recognised Networking qualification such as Cisco CCNA. * Cyber Security related qualification/cert or 5 years' experience working on network security platform ...