1 to 25 of 27 Permanent ITIL Jobs in the West Midlands

ESXi, vCenter, and endpoint management tools such as Microsoft Intune. Knowledge of cybersecurity tools and policies. Industry-recognised IT certifications such as MS Certified, ITIL Foundation, or similar. Background working within manufacturing, engineering, or automotive sectors. What We Are Looking For: The ideal candidate will be customer-focused, proactive ...

seekers who require sponsorship to work the United Kingdom (UK) Person Specification Training & Qualifications Essential Degree or equivalent qualification or experience Desirable Understanding of ITIL Service Management Successful industry recognised training courses with certification of completion, for example Microsoft Certified Training Centre Knowledge & Experience Essential Practical experience of M365 technical ...

delivery methodologies such as Agile or PRINCE2. Education Degree in a relevant field or equivalent experience. Certifications such as TOGAF, Azure/AWS, ITIL, PRINCE2, or Agile are beneficial but not essential. Benefits: 25 day... ...

platforms. Experience supporting cloud and hybrid infrastructure environments, including backup and recovery technologies. Strong troubleshooting, problem-solving, and stakeholder management skills, ideally within an ITIL-based environment. If you feel you’re a good fit for this position, please click ‘apply ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic networking knowledge (TCP/IP, LAN/WAN) Mobile device support (iOS/Android) Experience & Attributes Proven 2nd line support experience in a busy ...

work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive ...

continuous improvement across IT operations, systems and support services. Experience within manufacturing, logistics, wholesale, distribution or retail environments. Microsoft Azure and Microsoft 365 experience. ITIL, Prince2 or similar professional qualifications. Apply now to speak with VIQU IT in confidence. Or reach out to Noah Yeoman via the VIQU Website ...

performance reporting experience. Experience in business continuity/disaster recovery management (desirable). Calm under pressure; adept at leading incident resolution in customer settings. ITIL or service management framework experience (advantageous). Whats in it for you? We offer a range of benefits designed to support your life ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

ticketing systems and service operations Advanced Microsoft 365 proficiency, especially Outlook and Forms Calm under pressure; adept at leading incident resolution in customer settings ITIL or service management framework experience (advantageous) Understanding of Cisco networks or similar networking qualification Whats in it for you? We offer a range of benefits ...

environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing ...

Looking For Experience in an Application Support, ERP Support or Systems Support role Knowledge of ERP systems, ideally Microsoft Dynamics AX Understanding of ITIL and service management processes Strong troubleshooting and problem-solving skills Experience working with service desk/ticketing systems Good documentation skills and attention to detail Confident ...

support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer ...

technical stakeholders. Person Specification Degree and Experience Essential Degree or equivalent experience in IT, Science, or related discipline Desirable Professional certifications such as ITIL, PRINCE2, CompTIA, or Microsoft Power Platform credentials (Power Apps, Power Automate, Power BI) Microsoft SQL Server certifications (desirable) Disclosure and Barring Service Check This post ...

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial and bid skills, including ...

JavaScript Familiarity with Dataverse, SharePoint and SQL Server Experience with Lifecycle Management Strong troubleshooting ability and the confidence to work independently Relevant certifications (ITIL v4, PRINCE2) are a bonus but not essential. The Package Competitive salary based on experience, plus pension, health cash plan and share incentive plan. Based full ...

Lead Service Manager (ITIL) £65,000 - £90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office/3 days home) - Coventry or Manchester** Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly in its IT Service … looking for - A background in service management, ideally from an MSP, service transition, or incident/problem management environment - Solid grounding in ITIL (Foundation level minimum) - Strong commercial acumen - comfortable negotiating with vendors and managing contracts - Outstanding communication and stakeholder management skills - able to listen as well as drive outcomes ...

with a high level of attention to detail Experience within telecommunications, managed services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification ...

with a high level of attention to detail Experience within telecommunications, managed services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification ...

resolution, request fulfilment, field services, desk side support and end-user computing. What we're looking for: Essential A full driving licence. Knowledge of ITIL practices. Advanced Level Qualification. Experience providing Service Desk operations in a multi-site, nationwide service environment. Experience delivering quality services in compliance with service agreements … performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX compliant and ISO/ ...

Solutions Architect Are you security focused, like working in a client facing environment delivering security Solutions? Looking for an Architect to join an amazing highly talented team. Delivery cutting-edge, high security solutions for a ...

The NIT Specialist will work collaboratively within a team to ensure the efficient and accurate operation of the assigned department, maintaining full compliance with all internal policies and external regulatory requirements. This role requires a ...

party Account Management teams to act as local contact for 3rd parties in a service management capacity and develop enduring customer relationships Following ITIL guidelines, resolving complex technical issues. Administration and troubleshooting of service issues with RS Service Managers and 3rd Parties Act as a role model and mentor … Bring Good verbal and written English language skills Strong Experience in Technical Major Incident and Problem Management Experience in Technical application of ITIL Service Management Disciplines Excellent customer facing/customer service skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including ...

relevant experience and development at appropriate level. Relevant IT Infrastructure or Vendor Qualifications Desirable Professional training related to Microsoft Cloud ,VMware or SAN technologies ITIL Foundation Qualification KNOWLEDGE & SKILLS Essential In depth, specialist knowledge and experience of the following (See PS) Desirable Microsoft SQL configuration and maintenance EXPERIENCE Essential Significant … gained in a high-pressure, medium to large IT organization Significant project scoping/management and implementation experience Desirable Working in an ITIL committed support function Previous NHS IT experience OTHER Essential Full driving license and access to a vehicle Disclosure and Barring Service Check This post is subject ...