ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 64 35 27
Rank change year-on-year -29 -8 -1
Permanent jobs citing ITIL 170 371 534
As % of all permanent jobs advertised in the West Midlands 3.92% 5.03% 8.33%
As % of the Processes & Methodologies category 4.29% 6.07% 8.60%
Number of salaries quoted 100 284 426
10th Percentile £28,875 £25,750 £31,000
25th Percentile £41,438 £35,920 £36,250
Median annual salary (50th Percentile) £53,094 £47,300 £47,500
Median % change year-on-year +12.25% -0.42% +5.56%
75th Percentile £60,000 £62,200 £58,750
90th Percentile £68,939 £72,500 £70,500
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -0.21%

All Process and Methodology Skills
West Midlands

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,961 6,114 6,208
As % of all permanent jobs advertised in the West Midlands 91.27% 82.87% 96.80%
Number of salaries quoted 1,664 4,560 3,220
10th Percentile £29,000 £26,250 £31,000
25th Percentile £37,500 £35,700 £40,000
Median annual salary (50th Percentile) £52,500 £50,000 £52,550
Median % change year-on-year +5.00% -4.85% +5.10%
75th Percentile £67,500 £63,750 £67,500
90th Percentile £80,000 £77,500 £78,750
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 13 May 2025.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -26 41 £48,750 -7.14% 22
Warwickshire -12 39 £54,175 -1.50% 31
Staffordshire -3 26 £53,688 +30.15% 19
Solihull +25 20 £55,000 +4.76% 4
Coventry -17 8 £85,000 +87.64% 10
Herefordshire - 8 £40,000 - 2
Shropshire +16 7 £28,500 -24.00% 7
Wolverhampton 0 4 £64,000 +28.00% 3
Worcestershire +17 2 - - 4
Smethwick +2 1 - -
Wednesbury -2 1 £45,000 +50.00% 2
Willenhall - 1 - -
Bilston - 1 - -
Sutton Coldfield - 1 - -
Tipton - 1 - -
Kingswinford - 1 - -
Rowley Regis - 1 - -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (12.94%) SharePoint
2 11 (6.47%) Microsoft Exchange
3 2 (1.18%) IIS
4 1 (0.59%) Confluence
Applications
1 9 (5.29%) Microsoft Office
2 4 (2.35%) MS Visio
3 1 (0.59%) Microsoft Excel
3 1 (0.59%) Microsoft PowerPoint
Business Applications
1 8 (4.71%) Dynamics NAV
2 7 (4.12%) SAP ERP
3 4 (2.35%) Oracle EBS
3 4 (2.35%) Oracle ERP
4 3 (1.76%) Dynamics CRM
4 3 (1.76%) Remedy ITSM
5 2 (1.18%) PeopleSoft HCM
Cloud Services
1 50 (29.41%) Azure
2 39 (22.94%) Microsoft 365
3 21 (12.35%) AWS
4 13 (7.65%) Entra ID
5 11 (6.47%) SaaS
6 9 (5.29%) Power Automate
7 8 (4.71%) OneDrive
7 8 (4.71%) Power Platform
8 6 (3.53%) PowerApps
9 5 (2.94%) Dynamics 365
10 4 (2.35%) IBM Cloud
11 2 (1.18%) Azure AI
11 2 (1.18%) Azure DevOps
11 2 (1.18%) Azure ExpressRoute
11 2 (1.18%) Azure Key Vault
11 2 (1.18%) Azure Monitor
11 2 (1.18%) Azure Service Bus
11 2 (1.18%) IaaS
11 2 (1.18%) OCI
11 2 (1.18%) PaaS
Communications & Networking
1 35 (20.59%) Firewall
2 27 (15.88%) Network Security
3 23 (13.53%) WLAN
4 22 (12.94%) Internet
5 18 (10.59%) VPN
6 11 (6.47%) Intrusion Detection
6 11 (6.47%) WAN
7 10 (5.88%) DHCP
8 9 (5.29%) TCP/IP
9 8 (4.71%) LAN
10 6 (3.53%) DNS
10 6 (3.53%) SD-WAN
10 6 (3.53%) VLAN
11 5 (2.94%) IPsec
12 4 (2.35%) Cisco Firepower
12 4 (2.35%) Wireless
13 3 (1.76%) Wi-Fi
14 2 (1.18%) BGP
14 2 (1.18%) MPLS
14 2 (1.18%) OSPF
Database & Business Intelligence
1 8 (4.71%) Power BI
2 4 (2.35%) Oracle Database
2 4 (2.35%) Oracle Reports
3 3 (1.76%) SQL Server
4 2 (1.18%) Data Lake
4 2 (1.18%) MySQL
5 1 (0.59%) SQL Server Reporting Services
Development Applications
1 2 (1.18%) Git
2 1 (0.59%) GitLab
2 1 (0.59%) JIRA
2 1 (0.59%) Vagrant
General
1 31 (18.24%) Inclusion and Diversity
1 31 (18.24%) Social Skills
2 24 (14.12%) Finance
3 16 (9.41%) Analytical Skills
4 8 (4.71%) Legal
4 8 (4.71%) Police
5 6 (3.53%) Law
5 6 (3.53%) Telecoms
6 5 (2.94%) Public Sector
6 5 (2.94%) Retail
7 3 (1.76%) Influencing Skills
7 3 (1.76%) Manufacturing
8 2 (1.18%) Banking
8 2 (1.18%) Documentation Skills
9 1 (0.59%) Advertising
9 1 (0.59%) Games
9 1 (0.59%) Presentation Skills
Job Titles
1 31 (18.24%) IT Support
2 28 (16.47%) IT Engineer
3 23 (13.53%) IT Support Engineer
3 23 (13.53%) Support Engineer
4 22 (12.94%) Analyst
5 17 (10.00%) Lead
6 14 (8.24%) Infrastructure Engineer
7 12 (7.06%) IT Manager
8 11 (6.47%) Service Manager
9 10 (5.88%) Consultant
9 10 (5.88%) Senior
10 9 (5.29%) Security Engineer
10 9 (5.29%) Support Analyst
11 8 (4.71%) Cybersecurity Engineer
11 8 (4.71%) IT Analyst
11 8 (4.71%) IT Consultant
11 8 (4.71%) Network Engineer
12 6 (3.53%) Architect
12 6 (3.53%) Business Analyst
12 6 (3.53%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 3 (1.76%) ARM Templates
1 3 (1.76%) Web Services
2 2 (1.18%) .NET
2 2 (1.18%) Elastic Stack
2 2 (1.18%) Oracle Fusion
3 1 (0.59%) ADO
3 1 (0.59%) EDI
Miscellaneous
1 31 (18.24%) Driving Licence
2 24 (14.12%) Management Information System
3 13 (7.65%) Private Cloud
4 8 (4.71%) Data Centre
5 7 (4.12%) Enterprise Software
6 4 (2.35%) Data Protection Act
6 4 (2.35%) Mobile App
7 3 (1.76%) Analytical Mindset
7 3 (1.76%) Enterprise Storage
7 3 (1.76%) Housing Association
7 3 (1.76%) Onboarding
7 3 (1.76%) Public Cloud
7 3 (1.76%) Virtual Team
8 2 (1.18%) Linux Command Line
8 2 (1.18%) NHS
8 2 (1.18%) Operational Technology
8 2 (1.18%) Product Ownership
8 2 (1.18%) Renewable Energy
9 1 (0.59%) CMDB
9 1 (0.59%) Self-Motivation
Operating Systems
1 69 (40.59%) Windows
2 30 (17.65%) Linux
3 23 (13.53%) Windows Server
4 10 (5.88%) Apple iOS
5 6 (3.53%) Mac OS
6 4 (2.35%) Android
6 4 (2.35%) Windows 10
7 3 (1.76%) Windows Server 2012
8 2 (1.18%) Oracle Linux
8 2 (1.18%) Red Hat Enterprise Linux
Processes & Methodologies
1 55 (32.35%) Problem-Solving
2 30 (17.65%) Service Delivery
2 30 (17.65%) Stakeholder Management
3 29 (17.06%) Asset Management
3 29 (17.06%) Mentoring
4 27 (15.88%) ITSM
5 25 (14.71%) Change Management
5 25 (14.71%) Computer Science
5 25 (14.71%) Continuous Improvement
6 24 (14.12%) IT Asset Management
7 23 (13.53%) Network Management
7 23 (13.53%) Service Management
8 22 (12.94%) Agile
9 20 (11.76%) SIEM
10 19 (11.18%) Roadmaps
11 18 (10.59%) Cybersecurity
11 18 (10.59%) Problem Management
11 18 (10.59%) Project Management
12 17 (10.00%) Customer Service
13 14 (8.24%) Project Delivery
Programming Languages
1 25 (14.71%) PowerShell
2 15 (8.82%) Python
3 12 (7.06%) Bash
3 12 (7.06%) C#
4 9 (5.29%) SQL
5 4 (2.35%) PL/SQL
6 2 (1.18%) Bicep
6 2 (1.18%) Perl
6 2 (1.18%) T-SQL
Qualifications
1 56 (32.94%) Degree
2 32 (18.82%) Microsoft Certification
3 28 (16.47%) Cisco Certification
4 26 (15.29%) CCNA
4 26 (15.29%) CCNP
5 24 (14.12%) Computer Science Degree
6 23 (13.53%) MCP
7 22 (12.94%) LPIC
7 22 (12.94%) MCSE
7 22 (12.94%) Security Cleared
8 19 (11.18%) SC Cleared
9 14 (8.24%) CISSP
9 14 (8.24%) ITIL Certification
10 13 (7.65%) CISM
11 12 (7.06%) CISA
12 9 (5.29%) GIAC
12 9 (5.29%) ISACA
12 9 (5.29%) SANS
13 7 (4.12%) ITIL Foundation Certificate
14 6 (3.53%) AWS Certification
Quality Assurance & Compliance
1 17 (10.00%) ISO/IEC 27001
2 15 (8.82%) COBIT
3 11 (6.47%) SLA
4 8 (4.71%) GRC
4 8 (4.71%) JSP 440
4 8 (4.71%) NCSC
5 3 (1.76%) QA
6 2 (1.18%) Cyber Essentials
6 2 (1.18%) GDPR
6 2 (1.18%) ISO/IEC 19770
7 1 (0.59%) Cyber Essentials PLUS
7 1 (0.59%) PMO
System Software
1 37 (21.76%) Active Directory
2 12 (7.06%) VMware Infrastructure
3 4 (2.35%) Firmware
3 4 (2.35%) Hyper-V
4 3 (1.76%) Virtual Desktop
4 3 (1.76%) Virtual Machines
4 3 (1.76%) vSphere
Systems Management
1 7 (4.12%) Microsoft Intune
2 6 (3.53%) FortiGate
2 6 (3.53%) Nessus
3 5 (2.94%) Ansible
3 5 (2.94%) Terraform
4 4 (2.35%) AirWatch
4 4 (2.35%) Single Sign-On
5 3 (1.76%) Progress Chef
6 2 (1.18%) Puppet
6 2 (1.18%) SCOM
7 1 (0.59%) Kubernetes
7 1 (0.59%) Nagios
7 1 (0.59%) WSUS
Vendors
1 76 (44.71%) Microsoft
2 39 (22.94%) Cisco
3 22 (12.94%) ServiceNow
4 16 (9.41%) VMware
5 12 (7.06%) Apple
6 7 (4.12%) Meraki
6 7 (4.12%) SAP
6 7 (4.12%) Veeam
7 6 (3.53%) Citrix
7 6 (3.53%) Oracle
7 6 (3.53%) Tenable
8 5 (2.94%) Dell
8 5 (2.94%) Fortinet
8 5 (2.94%) HP
8 5 (2.94%) IBM
8 5 (2.94%) SolarWinds
9 4 (2.35%) LogicMonitor
9 4 (2.35%) Samsung
9 4 (2.35%) Snow
10 3 (1.76%) Isilon