1 to 25 of 33 Permanent Onboarding Jobs in the West Midlands

opportunities to streamline support processes and reduce manual administration through automation. · Developing and maintaining knowledge base articles, documentation and standard operating procedures. · Supporting user onboarding, offboarding, device provisioning and licence management. · Monitoring helpdesk performance, identifying trends and recommending continuous improvements. · Contributing to infrastructure projects, technology rollouts and site integrations across ...

management throughout the contract lifetime, including inputs to risk register and risk mitigation strategies Responsible for maintenance of Approved Supplier List (ASL) including supplier onboarding and evaluation Responsible for RFx activities for both Bid tenders and Projects including creation and issue of NDAs Support with supplier audits and definition ...

experience. Monitor and manage incidents, service requests, and system performance, ensuring service standards are met and recurring issues are identified and addressed. Provide training, onboarding, and ongoing support to advisers, helping them make the most of business systems and processes. Produce and maintain client illustrations, business reports, management information ...

manage the CyberArk PAM platform, including PVWA, CPM, PSM, PSM SSH and Vault Manage the life cycle of privileged accounts, including onboarding, password vaulting, rotation, reconciliation and auditing Support Windows, Linux, database, cloud, service and application accounts across the enterprise Integrate CyberArk with Active Directory, Azure AD, Microsoft Sentinel, ServiceNow ...

career Sociable, supportive working environment Location & working pattern Based in Aston, Birmingham 2-3 days per week onsite (flexible) Slightly more office-based during onboarding Interview process Stage 1: Hiring Manager discussion Stage 2: Technical + presentation (dataset exercise) + cultural fit If you're an early-career analyst ...

VoIP systems. Ensure backups, disaster recovery and business continuity plans remain effective and up to date. Oversee hardware procurement, device deployment and secure onboarding and offboarding processes. Deliver infrastructure upgrades, technology projects and continuous system improvements. Produce and maintain technical documentation, policies and operational procedures. Work closely with internal departments ...

Leading, developing and coaching a team of system administrators to deliver high quality service to our customers and internal stakeholders. Managing the recruitment and onboarding of new members ensuring that they team is effectively resourced with the required skills. Performance and management of all systems within specific portfolio. Ensuring ...

What You'll Do Prepare quotations, proposals and service agreements Manage Microsoft 365 licensing, renewals and customer communications Support customers from enquiry through to onboarding Coordinate with technical teams to deliver a seamless customer experience Arrange customer meetings, demos and account reviews Maintain CRM records and sales reporting Track renewals ...

application catalogue Collaborate with 3rd line teams and suppliers to resolve complex issues Create and maintain documentation and knowledge articles Support user training and onboarding for systems and tools Identify and drive process improvements and efficiencies Assist with projects, system enhancements, and technology evaluations Ensure compliance with IT policies, standards ...

change initiatives, ensuring smooth implementation and adoption. Monitoring and managing incidents, service requests and recurring issues, identifying trends and driving long-term solutions. Delivering onboarding, training and ongoing support to system users, helping colleagues maximise the value of business systems and processes. Producing and maintaining reports, operational data and management ...

Java team across delivery, technical, and people matters Support the development and performance management of engineers, including mentoring senior developers Drive recruitment and onboarding of new Java team members as the capability scales Oversee and challenge solution designs, code quality, and engineering approaches (without being hands-on in delivery) Support ...

compliance ecosystem, including Microsoft Sentinel, Defender XDR, Purview, Entra ID and Defender for Cloud, from solution design through to implementation and optimisation. Experience designing, onboarding and maturing SOC capabilities, including SIEM and XDR integrations, log ingestion strategies, detection engineering and security posture management. Strong working knowledge of Zero Trust architecture ...

validation Track progress using JIRA, Confluence, and Git Ensure unit testing and test-driven development practices Identify and address technical debt Participate in hiring, onboarding, and performance reviews Stay current with evolving Microsoft tech stack #J-18808-Ljbffr ...

collaboratively with internal departments to resolve operational challenges and improve cross-functional processes Ensure compliance with company policies, procedures and quality standards Support recruitment, onboarding and training of new team members Promote a positive, collaborative and high-performing team culture Support people management activities, including investigations where required Provide cover ...

roadmaps with measurable outcomes. Reviewing service performance, monitoring coverage, patch compliance and operational procedures to identify opportunities for improvement. Developing and standardising processes for onboarding, service transitions and ongoing service delivery. Working closely with technical, project, support and commercial teams to improve collaboration and service delivery. Supporting the development ...

Support the welfare of your colleagues by noticing any individual and team challenges and take ownership to resolve Support new team members through their onboarding period Identify key skills and strengths within your team and work with them to optimise these, to help drive team performance Manage performance to continually ...

Trainer role Design and deliver innovative IT training programmes across multiple delivery formats Create engaging training materials, user guides, and learning resources Deliver onboarding, refresher, and system-specific training sessions Evaluate training effectiveness and gather user feedback to drive continuous improvement Support users during system rollouts and technology change initiatives ...

projects. Key Responsibilities Design and deliver innovative IT training programmes across multiple delivery formats Create engaging training materials, user guides, and learning resources Deliver onboarding, refresher, and system-specific training sessions Evaluate training effectiveness and gather user feedback to drive continuous improvement Support users during system rollouts and technology change ...

underutilised licenses to be removed or relocated. Manage any financial and compliance risks and/or issues raised on IT assets. Manage the software onboarding process effectively by triaging software requests and providing approvals after reviewing the licence position. Undertake internal audits of hardware and software assets as required, providing ...

employee development, retention and organisational effectiveness initiatives. Provide guidance on employee relations matters, performance management and talent development. Drive employee engagement initiatives and supporting onboarding and offboarding activities. Support succession planning, workforce planning and organisational development programmes. Manage HR data, reporting and HRIS processes while ensuring compliance with relevant legislation ...

that values performance, development and long-term success. What's on offer? Bonus and performance-related commission Company pension Flexitime Full training and structured onboarding programme Genuine career progression within a growing business What will you do as a Sales & Account Manager? Manage warm inbound enquiries from first contact through ...

meet revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills, Experience ...

quality leads that are passed over from the marketing team. The position will also involve dealing with renewals and supporting the customer through the onboarding process and assisting them with any queries they may have. You will be travelling to shows across the county with your colleagues - all expenses ...

develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. You will be accountable for delivering exceptional onboarding and activation experiences for Open GI’s customers, ensuring that all solutions are implemented efficiently, accurately, and to the highest standards. You will lead … equipped with up-to-date product knowledge, delivery methodologies, and customer engagement strategies Drive continuous improvement initiatives to enhance customer activation efficiency, reduce onboarding cycle time, and improve customer satisfaction. Lead the standardisation and automation of processes, tools, and templates across the activation function. Monitor training effectiveness through feedback ...

configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering engaging customer training and onboarding, both click apply for full job details ...