14 of 14 Permanent Operations Management Jobs in the West Midlands

friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for an Operations Control Centre (OCC) Manager to join our operations team. Job Summary: Reporting to the Head of Operations and Safety, the OCC Manager … will oversee the daily operations of the Operations Control Centre, ensuring efficient, effective and customer-focused management of a team of 21 individuals. The post holder will be responsible for maintaining high operational standards, implementing strategic initiatives, and fostering a collaborative team environment. As OCC Manager you … will be responsible for: Leading and managing a team of 21OCC staff, providing guidance, support, and development opportunities. Oversee the daily operations of the OCC, ensuring all processes and procedures are followed and developed where necessary to deliver excellence in the department. Devise and implement operational strategies to improve More ❯

We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability of all … direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operations management, we want to hear from you! About you: To be successful in this role, you will need proven experience in a related … field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in Service Operations Management, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management Toolsets will be crucial, as you More ❯

be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role … understanding of the ServiceNow platform, including its capabilities, modules, and best practices for implementation. This involves knowledge of HR Service Delivery (HRSD), IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), Employee Service Center, Case and Knowledge Management, and Performance Analytics. • People … Experience and HR Processes: Familiarity with HR processes and employee experience strategies is essential. This includes understanding how to enhance employee engagement, streamline HR operations, and improve overall employee satisfaction. Knowing how to design and implement workflows that support these goals will be beneficial. • Customer Experience (CX) Strategies: Understanding More ❯

each other’ and develop efficiency drivers that will improve operational performance. Responsibilities include: Create a process map for all different key MI systems - CRM, Operations Management system, Finance and Purchasing system, and Project Management system Work with Management team to identify business needs and recommend solutions More ❯

each other’ and develop efficiency drivers that will improve operational performance. Responsibilities include: Create a process map for all different key MI systems - CRM, Operations Management system, Finance and Purchasing system, and Project Management system Work with Management team to identify business needs and recommend solutions More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

Job Title: Operations & Maintenance (O&M) Manager - BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & Operations Management Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯

over 100 countries with over 23,000 employees worldwide. Job Description About TAAG: The Technology & Activation Group (TAAG) is a global digital ad technology, operations, and measurement team of professionals supported by best-in-class technology and expertly designed procedures. TAAG helps to form the foundation of our Data … most valuable media professionals. Description: We are looking for an experienced digital media specialist, with expertise in the fields of digital media technology, ad operations, ad tech, mar tech and measurement, who can come in and immediately make an impact. This will be both in terms of applying industry … encompasses five core areas of responsibility: TAAG Leadership & Coordination Lead and standardize global best practices, quality control, thought leadership, and client relationship management. Traffic Management Oversee global ad operations teams to ensure best-in-class service delivery. Establish and refine processes for flawless campaign execution, considering local nuances. More ❯