We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability of all … direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operationsmanagement, we want to hear from you! About you: To be successful in this role, you will need proven experience in a related … field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in Service OperationsManagement, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management Toolsets will be crucial, as you More ❯
WS10, Wednesbury, Sandwell, West Midlands (County), United Kingdom
West Midlands Metro
friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for an Operations Control Centre (OCC) Manager to join our operations team. Job Summary: Reporting to the Head of Operations and Safety, the OCC Manager … will oversee the daily operations of the Operations Control Centre, ensuring efficient, effective and customer-focused management of a team of 21 individuals. The post holder will be responsible for maintaining high operational standards, implementing strategic initiatives, and fostering a collaborative team environment. As OCC Manager you … will be responsible for: Leading and managing a team of 21OCC staff, providing guidance, support, and development opportunities. Oversee the daily operations of the OCC, ensuring all processes and procedures are followed and developed where necessary to deliver excellence in the department. Devise and implement operational strategies to improve More ❯
We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability of all … direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operationsmanagement, we want to hear from you! About you: To be successful in this role, you will need proven experience in a related … field, which provides a solid foundation for understanding the complexities of IT services. You will need experience in Service OperationsManagement, demonstrating a deep understanding of the intricacies involved in delivering high-quality IT support. Your expertise with IT Service Management Toolsets will be crucial, as you More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job Title: Operations Manager Reports to: Operations Lead EU and UK Overview Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology … Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point … regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Key Responsibilities Member Onboarding Manage the More ❯
Job summary Innovate Healthcare Services is all about transforming healthcare with digital technology. We're dedicated to improving patient outcomes and making operations more efficient through innovative digital solutions. We are looking to expand our senior management team with the appointment of a Chief Operations Officer for … our Technology Services division. You'll be the go-to person for all things in technology operations and make sure that our services run smoothly, efficiently and keep our customers happy. Main duties of the job Reporting to the Chief Technology Officer (CTO) the Chief Operations Officer (COO … for Technology Services will lead the overall operations of the company's technology service management, end-user, infrastructure and back-office services. You will be responsible for ensuring that our operational technology services are delivered with the highest levels of efficiency, quality, and customer satisfaction. The COO will More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
Job Title: Operations & Maintenance (O&M) Manager – BESS Location: UK-wide Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview: We are seeking a highly motivated Operations & Maintenance (O&M) Manager to lead our growing team of BESS Field Service Engineers responsible for the … Manager will ensure high operational uptime, safety compliance, and technical excellence, while also supporting continuous improvement across the organisation. This is a hands-on management role requiring a strong technical foundation, leadership skills, and the ability to balance operational priorities with strategic planning. Key Responsibilities: Team & OperationsManagement Lead, supervise, and coordinate day-to-day operations of the BESS Field Service Engineering team across designated regions. Develop and manage team schedules, work assignments, site coverage, and resource allocation. Serve as the escalation point for technical issues or high-priority field failures. Performance & Quality Oversight Ensure timely More ❯
each other’ and develop efficiency drivers that will improve operational performance. Responsibilities include: Create a process map for all different key MI systems - CRM, OperationsManagement system, Finance and Purchasing system, and Project Management system Work with Management team to identify business needs and recommend solutions More ❯
each other’ and develop efficiency drivers that will improve operational performance. Responsibilities include: Create a process map for all different key MI systems - CRM, OperationsManagement system, Finance and Purchasing system, and Project Management system Work with Management team to identify business needs and recommend solutions More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
GlideFast Consulting
and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
GlideFast Consulting
and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
GlideFast Consulting
and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer More ❯