2 of 2 Permanent Operations Management Jobs in the West Midlands

platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues and improve service outcomes. You will connect closely with engineering, operations, and business teams to enhance automation, strengthen platform performance, and support reliable service delivery in a regulated environment. This is a role where … responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times, and platform health to support informed ...

About XMP XMP is an AI-enabled field operations management platform built for telecoms, utilities, renewables, and construction. We help customers manage complex field workforces, subcontractors, and project delivery — and we are now building the financial intelligence layer to sit alongside that operational data. We are a founder … invoicing, and workforce performance — will be central to how our customers run their businesses. Second, you will own XMP's internal finance function: management accounts, forecasting, and reporting to the founding team. This role will develop as the business grows. If you are commercially minded and technically capable ...