2 of 2 Permanent Performance Manager Jobs in the West Midlands

Performance Manager (Call Centre & Salesforce) Location: Redditch, Office based Salary: £40,000 We are seeking an experienced Performance Manager to join our client in Redditch. This role is ideal for someone with a strong background in call centre environments, who excels at analysing performance data … driving continuous improvement. Key Responsibilities: Monitor and analyse performance metrics across all departments to identify trends and areas for improvement Extract and interpret data from Salesforce dashboards to support decision-making Lead performance improvement initiatives and support operational changes Work closely with management teams to optimise processes ...

urgent primary care services in the Midlands. Rated as 'Outstanding' by the CQC, they have built a respected reputation throughout the region. As Performance, Insight & Reporting Manager you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight … reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership of the Performance Function: Provide day-to-day leadership and coordination of the Performance team, ensuring high standards of accuracy, insight and delivery. Lead the development and improvement of performance reporting frameworks, KPIs ...