1 to 4 of 4 Permanent Performance Measurement Jobs in the West Midlands

product design, simulation, and testing for Off-Highway and Heavy-Duty common rail diesel systems. Collaborate with small, close-knit teams to support system performance and component design. Participate in the entire design life cycle, including validation, testing, and reporting. Analyse and iterate designs in response to customer engine … and production of FIE components for customers across Europe. Engage with three key groups: Application customer support teams across Europe. System team supporting system performance (e.g., rail pressure and injector calibration). Component engineers ensuring component design meets customer requirements (performance, life, etc.). Benefit from extensive resources … including three test rigs for engine simulation and detailed component performance measurement, as well as a component inspection laboratory. Join us to contribute to high-quality engineering solutions in a collaborative environment. more »

effective mitigation measures. Manage the implementation of designated projects. Ensure the project plan is maintained from inception to completion Monitoring and communicating project financial performance and administration to the Lead PM so that you can review targets against budget Oversee and support your team to co-ordinate operatives, suppliers … statutory requirements including Health and safety Check and comment on designs and specifications provided by consultants for larger capital projects Monitor working procedures and performance of suppliers with particular regard to health and safety. Liaise closely with Technical Services, and Estates Maintenance Managers to assist with monitoring and performance measurement Responsible for undertaking work in any other building/property/location as required What can we offer you? On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes; 25 days annual leave(+ public holidays) Life Cover equivalent to more »

to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to optimise cooling efficiency Maintain accurate records of all service and commissioningactivities, including repairs Train and mentor other technicians, ensuring more »

and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and … best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training … support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback on product usability, stability, and performance, suggesting enhancements or bug fixes as needed. Qualifications To apply for the role of Head of Product/Application Support , you will possess the more »