17 of 17 Permanent Performance Metrics Jobs in the West Midlands

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

market trends and customer need to identify growth opportunities. • Manage product positioning, pricing, and promotional activities. • Build strong relationships with vendors and partners to enhance SCC's offerings. • Monitor performance metrics and report on campaign effectiveness. • Ensure compliance with SCC's standards and industry regulations. • Undertake activity to bring new services to market within the business, ensuring that More ❯

to lead a high-performing team responsible for managing new enquiries and ongoing patient care. This role is pivotal in driving service excellence, improving patient experience, and delivering measurable performance results. You'll combine hands-on operational leadership with strategic oversight — optimising systems, refining patient pathways, and ensuring that every interaction reflects our clients' commitment to quality and compassion. … Key Responsibilities Performance & KPI Management Own and monitor performance metrics across enquiry and patient support functions. Track daily dashboards and produce weekly reports for senior management. Achieve strong conversion rates and service-level performance. Ensure prompt patient follow-up and timely communication throughout the care journey. Team Leadership & Culture Lead, motivate, and support the Patient Support Team More ❯

Work closely with senior leaders to refine propositions and pitch materials Manage and maintain a structured outbound pipeline Collaborate with internal teams to scope, price, and close proposals Track performance metrics and continuously optimise outreach effectiveness About You Proven track record in outbound sales, ideally within a digital agency or SaaS environment Confident selling consultative or service-based … solutions to senior decision-makers Strong understanding of digital marketing, strategy, and performance-driven campaigns Proactive, target-driven, and comfortable with cold outreach Excellent written and verbal communication skills Experience using CRM tools such as HubSpot (advantageous) What Success Looks Like Building a strong outbound pipeline within the first few months Closing new business and contributing to ongoing revenue More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

projects, whilst working in a hands oncapacity. This is a senior leadership role, ideal for someone who combines hands-on technical knowledge with a strong record in team management, performance optimisation, and strategic delivery. The position offers real influence within the business, along with the opportunity to guide a growing department through its next stage of evolution. The Role … the front with 60% of your role being hands on web development. Set and monitor departmental goals, KPIs, and budgets in line with company objectives. Oversee recruitment, training, and performance management. Drive innovation and adopt best in class tools and technologies. Support individual development plans to build a high performing, future ready team. Define and execute a long term … vision for the development function. Analyse data, performance metrics, and market trends to inform decision making. Work closely with senior leadership to align department strategy with overall business goals. Promote sustainable and ethical working practices, embedding them within the teams culture and delivery processes. Ensure timely, efficient delivery of digital and web based projects. Monitor team output and More ❯

whilst working in a hands on capacity. This is a senior leadership role, ideal for someone who combines hands-on technical knowledge with a strong record in team management, performance optimisation, and strategic delivery. The position offers real influence within the business, along with the opportunity to guide a growing department through its next stage of evolution. The Role … the front with 60% of your role being hands on web development. Set and monitor departmental goals, KPIs, and budgets in line with company objectives. Oversee recruitment, training, and performance management. Drive innovation and adopt best in class tools and technologies. Support individual development plans to build a high performing, future ready team. Define and execute a long term … vision for the development function. Analyse data, performance metrics, and market trends to inform decision making. Work closely with senior leadership to align department strategy with overall business goals. Promote sustainable and ethical working practices, embedding them within the team’s culture and delivery processes. Ensure timely, efficient delivery of digital and web based projects. Monitor team output More ❯

value and proactively identifying development needs for customers * Identify profitable strategical solutions for customers * Identify commercial development opportunities and opportunities to lead upsell/cross-sell * Monitoring customers key performance metrics and taking actions to improve them To be successful in the position, you will likely be/have: * Experience and knowledge from SaaS solutions * Experience in B2B More ❯

value and proactively identifying development needs for customers * Identify profitable strategical solutions for customers * Identify commercial development opportunities and opportunities to lead upsell/cross-sell * Monitoring customers key performance metrics and taking actions to improve them To be successful in the position, you will likely be/have: * Experience and knowledge from SaaS solutions * Experience in B2B More ❯

and translate them into actionable insights and requirements. Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement. Drive continuous improvement in BA methodologies, tools, and performance metrics. Support agile and waterfall delivery models, adapting approaches to suit project and client needs. Promote a culture of innovation, learning, and excellence within the BA team. Monitor and … report on team performance, project outcomes, and business impact. Champion the CARES values in all aspects of leadership, delivery, and team development. Key tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Developing and executing an efficient, high-quality BA practice strategy. Embedding training and development in the BA More ❯

cross-functionally with product, marketing, and customer success teams to ensure alignment and feedback loops. Reporting: Maintain accurate records in Salesforce and provide regular updates on pipeline, forecasts, and performance metrics. What You Will Have Proven track record in B2B sales, ideally within healthcare or SaaS. Experience selling into Primary Care or NHS organisations is highly desirable. Strong understanding … we're committed to enabling your growth personally and professionally Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success Online Learning Platform: SkillsHub - Learning at your fingertips, anytime from anywhere. You can access … matched contribution by the company Income protection insurance – Providing you with support and assistance when you need it most Recognition – Highlighting and rewarding the great work our people do Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self Making a Difference – we provide opportunities More ❯

Administer the setup of new hardware and software for new starters (along with ad hoc hardware/software set up across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change … as SharePoint, Jira or similar. * Exceptional ability to provide technical support and resolve queries. * Ability to determine IT needs and train end-users. * Experience in documenting processes and monitoring performance metrics. If you are looking for an exciting new challenge to play a pivotal role in a growing business please apply now. Modis International Ltd acts as an employment More ❯

managing the sales process from introduction to close, and providing an excellent customer experience. This position suits individuals who are self-motivated, confident communicators, and enjoy working in a performance-driven environment. Key Responsibilities: Identify and engage new SME clients through outbound and inbound sales activity. Present and promote payment solutions tailored to each client's needs. Negotiate pricing … and contractual terms to ensure win-win outcomes. Maintain accurate records in the CRM system, tracking pipeline and performance metrics. Build long-term relationships with merchants, ensuring high levels of satisfaction and repeat business. Stay up to date with industry trends, competitor offerings, and regulatory requirements. Qualifications and Experience Experience selling card payment or merchant services is a must More ❯