8 of 8 Permanent Proactive Monitoring Jobs in the West Midlands

automation, streamlined service requests, and self-service capabilities across Managed IT. Perform administration and support across Azure, M365, Exchange, and Intune platforms. Contribute to proactive monitoring through automated remediation and operational excellence in infrastructure, systems, networks, and business services. Support service transition processes, ensuring documentation, procedures, and knowledge ...

knowledge as you support delivery teams and end users. Testing and deploying product updates, resolving issues, and implementing integrations. Create and improve automations and monitoring, and acting as the technical product owner for some parts of our cloud infrastructure. Providing project oversight to ensure standards are met, and working … with your colleagues to ensure software development follows established processes. Proactively monitoring cloud environments to help prevent and resolve any issues. You should possess a background in modern software engineering or platform infrastructure support, and have a proven track record of creating and maintaining infrastructure as code platforms, cloud ...

business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers ...

Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support ...

customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear ...

Azure, or GCP. Creating and maintaining deployment architectures and continuous delivery pipelines. Designing high-availability and fault-tolerant solutions for applications. Implementing monitoring frameworks, including dashboards, alerts, and escalation processes. Automating infrastructure provisioning and management using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Managing containerized applications … Kubernetes. Ensuring security best practices are applied across CI/CD pipelines, cloud infrastructure, and microservices. Optimizing system performance and scalability through observability and proactive monitoring. Collaborating with development teams to streamline deployment workflows and improve DevOps processes. Advising clients on best practices for cloud infrastructure, deployment automation ...

workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting. Surface Actionable Insights: Go beyond defect detection … datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges. Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus. Client-Facing Leadership: Comfortable serving ...

knowledge as you support delivery teams and end users. Testing and deploying product updates, resolving issues, and implementing integrations. Create and improve automations and monitoring, and acting as the technical product owner for some parts of our cloud infrastructure. Providing project oversight to ensure standards are met, and working … prioritised and issues are escalated if necessary. Ensuring adherence to required polices, standards, controls and best practice. Creating, maintaining and reviewing technical documentation. Proactively monitoring cloud environments to help prevent and resolve any issues. Driving continuous improvement across cloud services. Assisting with the mentoring of junior colleagues ...