1 to 25 of 28 Permanent Process Improvement Jobs in the West Midlands

Location: Birmingham/Hybrid Salary: £40,000 - £43,000 A well-established Housing Association is seeking a Business Analyst to support digital transformation and process improvement across housing operations. This role offers the opportunity to improve services, streamline ways of working, and enhance resident outcomes through better systems … understand current processes, identify inefficiencies, and design improved solutions. You will play a key role in translating business needs into system and process changes that deliver tangible improvements for residents and staff.This role is ideal for a Business Analyst with strong housing knowledge and a passion for continuous improvement ...

Process & Performance Data Manager Lead a specialist data team delivering trusted performance insight to support executive and board-level decision making. Drive data-led understanding of operational, financial and customer outcomes to inform process improvement and remediation activity. Hybrid role with 80% homeworking and 20% in Stratford … upon-Avon About the role As Process & Performance Data Manager, youll lead a specialist data team responsible for delivering high-quality insight that informs senior decision-making across Customer Services and the wider business. Youll oversee the design and delivery of performance, MI and KPI frameworks that bring together ...

with NCSC, NIST, MITRE, and GDPR frameworks. • Team Development: Mentor junior staff and share technical knowledge to strengthen the team’s overall security posture. • Process Improvement: Drive automation and process enhancements to ensure security enables, rather than hinders, business operations. The Professional Profile We are looking ...

primary reporting, planning, and consolidation tool across the organisation. You will be responsible for the day-to-day operation, configuration, and continuous improvement of Tagetik, supporting budgeting, forecasting, month-end, and year-end processes, while working closely with Finance and Business Planning teams to deliver accurate, efficient, and scalable … Tagetik super-user community, delivering training, documentation, and knowledge-sharing to improve system adoption and capability Proactively identify system risks, inefficiencies, and opportunities for process improvement, implementing solutions end-to-end Capabilities & Technical Skills Strong technical skillset, including Excel, VBA, and SQL Solid understanding of financial accounting principles ...

Senior Application Support Analyst provides third-line technical support for internal and external customers, ensuring the stability, performance, and continuous improvement of applications. This role involves diagnosing and resolving system issues, optimising software performance, collaborating with other teams, and leading technical problem-solving efforts. Key Responsibilities Technical Support & Incident … customer implementations. Assist in deploying software updates, patches, and configuration changes. Work closely with development teams to validate new applications and resolve software bugs. Process Improvement & Automation Identify inefficiencies in application support processes and develop automation solutions. Assist in developing and maintaining strategic automations for the product teams. ...

knowledge of business analysis methodologies, tools, and techniques. Ability to manage multiple projects and priorities effectively. Excellent communication and stakeholder engagement skills. Experience with process improvement, organisational change, and benefits realisation. Familiarity with delivery approaches such as Waterfall and Agile. Degree and/or professional qualification in Business ...

understanding manufacturing technical complexity? You can really flourish here! There’s loads going on including key integration work including a new MES solution, process improvements, system customisation and adoption of new manufacturing processes. If you see a process/activity that can be improved, you’ll be provided … training and learning available. We’ll need a few things from you: · Hands on ERP experience · Understanding of manufacturing environments and associated processes · Process improvement and its adoption Location & flexibility The role is Midlands based hybrid role Salary £45,000 - £50,000 + 8% employer pension contribution + ...

Senior ERP Security Analyst and be responsible for defining and maintaining controls within the SAP Security landscape and make improvements to ensure effective process operation, delivering prompt, compliant and right-first-time service to the business. Main responsibilities In this role you'll: Build, configure, test, & support ERP security … user and system accounts on the entire SAP systems estate Ensure segregation of duties compliance across role and user accounts Support continuous process improvement Set an example for compliance with Internal Control processes and procedures Act as a key contact point for and advisor to business ...

delivery plans, milestones and schedule updates Managing RAID logs (Risks, Assumptions, Issues & Dependencies) Supporting capacity planning and resource forecasting Contributing to PMO best practice, process improvements and governance consistency Engaging with stakeholders and supporting programme reporting Actively developing your PMO capability through structured learning and certification pathways What ...

management and administration of the NetSuite ERP system. Lead system upgrades, enhancements, and integrations with third-party applications. Collaborate with internal teams to identify process improvements and implement best practices. Manage vendor relationships and liaise with external NetSuite support partners. Provide training and support to end-users to ensure ...

solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit … particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment ...

behalf of a reputable Microsoft Partner as they look to grow their BC practice with a Consultant who will focus on driving the continuous improvement/optimisation of their established customer base. The role will see the successful candidate involved in post go-live improvement, integration and roll … meet client needs. The role is primarily home based, with the expectation of occasional travel to site; project phase dependant. Role & Responsibilities Spearheading process improvement/enhancement projects for BC customers; primarily across manufacturing, supply chain and warehousing Analysing areas the system can be improved and rolling ...

digital organisation. You will play a key role in shaping how processes operate in a product-led, technology-enabled environment. Key responsibilities include: Leading process improvement initiatives across digital and operational teams Applying Lean thinking to redesign and optimise end-to-end processes Partnering with Product Owners, Digital … Operations to identify improvement opportunities Defining how processes should evolve and how technology can enable them, including Salesforce, RPA and AI Hands-on process mapping, data analysis and solution design This is a high-impact role within a transformation that is already well underway, offering the opportunity ...

network expansions and upgrades. Accurately document existing business processes, workflows, and network configurations to maintain comprehensive records and facilitate knowledge sharing. Identify opportunities for process improvements and work closely with the Network Team Leader to design and implement enhanced procedures that drive efficiency and compliance. Ensure all network operations ...

their customers. This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham, and hybrid working … such as cycle counting, stock control, and reconciliation, ensuring accurate stock records within SAP. Data Analysis & Reporting: Analyze system data to identify areas of improvement and implement actions that streamline processes and enhance overall efficiency. Customer Implementation: Support the seamless implementation of new customers into the warehouse system ...

sales data, identifying trends, and implementing effective strategies • Recruiting, training, and onboarding new team members • Working closely with senior management on pricing, promotions, and process improvements • Maintaining accurate CRM reporting and forecasting • Driving a strong team culture through recognition, incentives, and development opportunities About You You will excel ...

changes and ensure quality before deployment Act as the first line of support for Odoo-related issues and coordinate with developers when needed Recommend process improvements and leverage Odoo capabilities to increase efficiency Salary: £35,000 - £40,000 per year, depending on experience. Hours: Working 35 hour per week ...

Take ownership of a high volume of live tickets, focusing on resolution and prevention. Conduct root cause analysis and recommend long-term fixes or process improvements. Work closely with internal stakeholders and technical teams to troubleshoot and deliver solutions. Deliver structured knowledge transfer to two existing team members ...

date: stages, next steps, close dates, notes, and tasks. Maintain simple reporting (weekly pipeline snapshot, lead sources, response times, activity). Support process improvements (templates, checklists, standard fields, definitions of done for stages). 3) Sales collateral & messaging Create and update sales collateral (one-pagers, pitch decks, case study ...

User . This role is pivotal in ensuring customer requirements are accurately reflected in SAP systems, supporting warehouse operations and driving process improvements. SAP Key User - Birmingham Salary: £32,757.75 Location: Birmingham Hours: 40 hours per week, Monday-Friday, rotational shifts (6:00-14:30/… User . This role is pivotal in ensuring customer requirements are accurately reflected in SAP systems, supporting warehouse operations and driving process improvements. Key Responsibilities: SAP testing and troubleshooting Inventory and stock control Customer liaison and stakeholder management Data analysis and continuous improvement initiatives Training and support ...

enjoy juggling priorities, and being hands-on supporting the business. Naturally inquisitive, you will be able to drive culture, influence leaders and design process improvement all with integrity and enthusiasm. We are keen to move quickly, so do apply as soon as possible if this resonates. At Gleeson ...

project progress to senior management. Ensure compliance with industry standards and internal policies related to customer service. Assist in the development and implementation of process improvements to enhance customer experience. Qualifications & Experience Minimum of 3 years of experience in a customer success or account management role in technology Experience ...

base (D.O.E) + great benefits. To be eligible, you must be eligible and willing to go through a Security Check (SC) clearance process and have resided in the UK for the last 5 years as a minimum. Key Responsibilities Support project and programme delivery through planning, tracking milestones … logs and ensure governance and compliance documentation is accurate and up to date Contribute to financial governance, reporting and stakeholder engagement Identify and support process improvements and PMO best practice Work closely with PMO Leads and Managers while managing your own workload Skills & Experience Proven experience ...

single view of the customer using integrations, APIs, and modern technology. Define and manage CRM security, ensuring compliance with enterprise standards. Recommend and implement process improvements to enhance efficiency. Identify and manage risks, issues, dependencies, and opportunities for CRM services. Collaborate with Architects, Cyber Security, and Data Protection teams … criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase ...

including coordinating responses to clarification questions and supporting customer presentations Provide constructive challenge when things stand in the way of good customer service or process improvement. Promote and lead improvements in the quality of bids and proposals, ensuring that best practice approaches to developing and producing bids and proposals … always pursued. Monitor the costs being incurred by the business throughout the bid process, eliminating non-value-add activities from own bids Share own lessons learnt with the rest of the bid team. Who you are: You are an experienced Bid Manager with proven success leading ...