5 of 5 Permanent Process Management Jobs in the West Midlands

Belfast or Birmingham city centre office with a hybrid workstyle. Key Responsibilities Provide strategic and operational leadership to the IT teams Team/Line management for the two managers and their staff, including performance reviews, coaching and objectives setting. Ensure end to end performance and availability of a fully … best practices for new or existing IT systems Provide hands on support and experience to the IT teams drawing from personal technical expertise. Supplier Management and Cost Management for cloud hosting and third-party IT services Implement process management best practices within the IT Operations teams. ...

designed for a professional who can provide high-quality, consistent business support across multiple client accounts, enabling Account Managers to focus on relationship management and strategic client delivery. This role will combine data-driven analysis, process excellence, and client-facing administration, ensure seamless operational support while identifying opportunities … process improvement and operational scaling. You will partner closely with account managers and delivery leads, managing day-to-day client business support, overseeing operational workflows, and providing actionable insights from complex data sets. Responsibilities You'll play a key role in ensuring the consistent, high-quality delivery of services ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

With a high-level view of all IT activities, you'll play a key role in shaping governance frameworks and collating performance data for management review. From managing investment selection and approval processes to defining and implementing financial controls, your work will underpin compliance and efficiency across the organisation. … processes within Systems UK, ensuring alignment with governance standards and UK-specific requirements. By defining KPIs and maintaining a business scorecard, you'll provide management with clear insights into performance and progress. This is a role for someone who thrives on complexity and precision—balancing budgets, assessing investment proposals ...