13 of 13 Permanent Support Engineer Jobs in the West Midlands

Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become … experience/customer facing role Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering ...

Support Engineer Location: Midlands Region (Field Based) Salary: Competitive + Bonus + Company Vehicle + Overtime Our client is a leading provider of Building Management System (BMS) solutions and is looking to appoint an experienced BMS Support Engineer to join their established engineering team. This … excellent opportunity for an engineer who enjoys fault finding, problem solving and working closely with customers to ensure critical building systems operate efficiently and effectively. The Role As a BMS Support Engineer, you will be responsible for supporting a portfolio of customer sites across the region, carrying ...

Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 9-12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently recruiting for an experienced 2nd Line IT Support Engineer to join a busy IT Service Desk team … month fixed term contract. This is an excellent opportunity for a technically skilled support professional who enjoys troubleshooting a wide range of IT issues and providing high-quality customer service in a fast-paced manufacturing environment. Key Responsibilities: Provide 2nd line technical support for escalated IT incidents ...

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style … certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP ...

Equipment Support Engineer Ellesmere Up to £42,000 Plus an excellent benefits package including Employee healthcare scheme Training & development opportunities. Hybrid working (following probation). Join a team where your engineering skills directly support cutting-edge automation and agricultural technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could ...

client who a highly respected, international organisation with a strong presence across the UK and further afield to recruit an experienced Technical Sales Support Engineer to play a pivotal role between sales, engineering, and project delivery teams. This is an exciting opportunity for someone who combines strong technical … Fuel card Enhanced corporate pension scheme Perkbox subscription BHSF Health Scheme Employee awards and recognition programme Free on-site parking As the Technical Sales Support Engineer, you will be: Providing technical guidance and support throughout the sales process Working closely with Sales Managers to develop customer-focused ...

Senior Technical Support Engineer (3rd/4th Line) – Birmingham/Hybrid £55,000-£65,000 Arden is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused … complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience ...

Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent … opportunity for an experienced 3rd Line IT Microsoft Support Engineer to join a skilled technical team in a fast-paced, client-focused environment. You will play a key role in delivering and supporting Microsoft cloud, server, and desktop solutions, contributing to technical projects and providing high-level support ...

title: Desktop Support Engineer Department: Digital and Technology Location: Predominantly Birmingham office with home working by prior agreement Contract: Permanent Hours: Full-time (37 hours per week) to provide Helpdesk cover from 8am-6pm on working rotor Salary: £27,500 per annum The role: You will work with … maintain ICT guidance ensuring that it is relevant and up to date for various audiences (ICT colleagues and Commission employees) - Ensure that any ICT support carried out meets the operational requirements of the Commission and adheres to the Commissions business continuity and security accreditation arrangements - Work constructively to build ...

Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent … opportunity for an experienced 3rd Line IT Microsoft Support Engineer to join a skille click apply for full job details ...

highly recognisable, leading manufacturer located in Droitwich. We are currently recruiting on their behalf for someone to join their team as a Service Engineer on a full time, permanent contract. Up to £40,000 + Excellent Benefits + Extensive Worldwide Travel up to 3 weeks per month … engineer who enjoys travelling, solving technical challenges, and working with customers across the globe? If you're looking for a role that combines hands-on engineering with the opportunity to experience different countries and cultures, this could be the perfect next step. Our client is a global leader ...

products in conjunction with internal departments Duties & responsibilities Review, advise and process system design requests from customers for new applications and product development. Support Regional Sales Managers within their customer facing activities. Generate full cost analysis breakdowns for accurate sales quotations. Project manage developments from inception through … circuits to conform to customer requirements. Manage HIC projects from enquiry to production, including producing the prototype assembly and testing to higher level. Field support for installation and hands-on trouble shooting of hydraulic integrated circuits and control systems. Participate in high level technical discussions at customers premises. Integrate ...

committed to fostering a positive and collaborative working culture. Key Responsibilities: Coordinate software release cycles across customer platforms, ensuring accuracy and timely delivery. Support and maintain CI/CD pipelines and assist in improving automation and deployment workflows. Troubleshoot installation and configuration issues for internal teams and external clients. … hosted, internal, and cloud solutions and respond to alerts or incidents. Maintain accurate configuration records including customer details, software versions, and hardware setups. Handle support tickets within agreed SLAs, owning issues through to resolution or escalation. Maintain technical documentation for release processes, configurations, and environment setups. Follow change management ...