25 of 25 Permanent Support Engineer Jobs in the West Midlands

Title: IT Support Engineer Location: Birmingham Salary: £32,000 - £37,000 We have an immediate need for an IT Support Engineer to join our client, a Technology Managed Services business based in North Birmingham. As IT Support Engineer, working on the technical team … will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad hoc, and project-related administrative tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within ...

Support Engineer | Bromsgrove | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company … effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised ...

Support Engineer | Stratford-Upon-Avon | £34,400 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role … company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with ...

Senior IT Support Engineer | Bromsgrove | £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role … company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with ...

Line Support Engineer | £40,000-£50,000 Oscar Technology has partnered with a leading MSP near Stratford-upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play … company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. ...

Support Engineer Bromsgrove £35,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company ...

Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts as an escalation point for 1st line support … problems, and supporting core infrastructure and business systems. Collaboration with the wider IT team is essential to maintain high service levels and continuously improve support operations. Key Responsibilities Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution Perform advanced troubleshooting ...

Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP ...

Title: Level 2 Support Engineer Salary: £30,000 - £38,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure … Microsoft 365 support experience who enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT infrastructure ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will come from an existing 2nd line role … within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support Escalate tickets to 3rd line where necessary Manage Active ...

Technical Support Engineer Ellesmere Up to £42,000 Plus an excellent benefits package including Employee healthcare scheme Training & development opportunities. Hybrid working (following probation). Join a team where your engineering skills directly support cutting-edge automation and agricultural technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could ...

Title: Level 2 Support Engineer - Networking & Infrastructure Generalist Salary: £30,000 - £38,000 Location: BirminghamA growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This role is ideal for a proactive … professional who enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure. Key Responsibilities Provide Level 2 technical support across networking, infrastructure, and cloud services. Troubleshoot complex networking issues , including VLANs, routing, and switching. Configure and maintain VLANs, ACLs, and firewall policies . ...

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style … certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP ...

established IT services provider with offices in Walsall and Birmingham. Due to continued expansion, they are seeking a capable and hands-on 2nd Line Support Engineer with strong Microsoft and infrastructure exposure to support their expanding client base. This role goes beyond a typical helpdesk position … will suit someone confident working across Microsoft environments, servers, networking, and hybrid cloud systems. You will take ownership of escalated technical issues, support the delivery of IT projects, and play a key role in maintaining high service levels for customers. For the right person, this position offers genuine progression ...

Description Technical Support Engineer Ellesmere Up to £42,000 Plus an excellent benefits package including Employee healthcare scheme Training & development opportunities. Hybrid working (following probation). Join a team where your engineering skills directly support cutting-edge automation and agricultural technology. We're looking for a Technical … Support Engineer to play a hands-on role supporting a full range... ZIPC1_UKTJ ...

offers you the chance to make a real impact, working on cutting-edge projects while enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills … experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective pre-sales and post-sales technical support to external customers through written communication, phone, and in-person interactions. - Resolve technical issues in production, including fault finding, wiring, programming PLC & HMI systems, and addressing ...

Work type: Backfill Contract: B2B Language: English JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need … facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well ...

Support Engineer (MSP) Salary: £26,000 – £32,000 Plus benefits Location: Stoke-on-Trent Travel: Occasional site visits to local customers The opportunity: You’ll be joining an MSP with a team of around 15 people where everyone knows each other and works closely together day to day. … expected to take responsibility for your work and contribute to the team. Who we are looking for Someone who’s already working in IT support, ideally within an MSP or fast-paced environment, and is looking for somewhere they can properly develop. You might have started ...

Description My Financial Services client based in West Bromwich, have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. Master ...

multi-award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. The role is multi faceted … keeping an eye on the production line making sure the testing, mechanical fitting and assembly are all fit for purpose - all this under the support and encouragement of the Senior technical team. £47,000 per annum - and half day on Friday! Comprehensive benefit package including generous pension contributions ...

established IT services provider with offices in Walsall and Birmingham. Due to continued expansion, they are seeking a capable and hands-on 2nd Line Support Engineer with strong Microsoft and infrastructure exposure to support their expanding client base. This role goes beyond a typical helpdesk position ...

Description Join Ofwats IT Team as a M365 Administrator and Support Engineer This is an FTC appointment for 18 months. *Office Location: Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water ...

annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting … This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also ...

Alongside their PLC HMI SCADA and Electrical Control Systems Design, my clients have a thriving/expanding division that offers PLC and Control Systems Support to maintenance teams in factories- helping them to fault find using PLC's, PLC software, plugging the gap in site automation, doing small projects … improve those PLC and Electrical Control systems on site. They've gained more customers who need support, so they need an extra experienced PLC HMI Controls Support Engineer. You'll be: Going to customer's sites to assist maintenance engineers to fault find on PLC Automated and Electrical ...

Alongside their PLC HMI SCADA and Electrical Control Systems Design, my clients have a thriving/expanding division that offers PLC and Control Systems Support to maintenance teams in factories- helping them to fault find using PLC's, PLC software, plugging the gap in site automation, doing small projects ...