1 to 25 of 34 Permanent Support Engineer Jobs in the West Midlands

IT Support Engineer - up to 30K + 2x Overtime - Tamworth An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity … and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. IT Support Engineer experience: * Windows 7 and Windows 10 Operating Systems * Office 365 Email Solutions * Exchange 2007/2010/2013/2016 Mailbox Management * Active Directory Users/Computers … are logged, managed and that SLAs are met * Microsoft Office Applications * Prior experience working within a Managed Service Desk provider (beneficial) * Proven experience resolving incidents quickly by using remote support tools * Exposure to HP and Dell hardware. We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis More ❯

ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West Midlands (CV7 … REQUIREMENT: Candidates MUST have a full driving licence and access to their own transport. JOB OVERVIEW We have a fantastic new job opportunity for an ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT … infrastructure components and software applications. Working as the ICT Technician/IT Support Engineer you will deliver a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician/IT Support Engineer you will be responsible for managing More ❯

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that very much … has a family feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read and alter Technical drawings. … duties as required. The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a More ❯

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality … Competitive Annual Salary. Opportunity to work for a stable and growing business Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday). The Role: The Technical Support Engineer will play a vital role in the company. Prepare tool drawings using CAD software for CNC cutting and press knives Interpret and create technical drawings with precision … Provide site support to contractors and customers as needed Investigate and report customer complaints, agreeing on corrective actions Assist the Technical Manager with daily operations and complex technical enquiries Lead research and development projects, including testing and product trials Support the Technical Department with various tasks, including customer communication and trade exhibitions The Candidate: The ideal candidate for More ❯

I am very excited to partner with a leading UK distributor of engineering products. They are now recruiting for a Technical Support Engineer to join their team in Birmingham. This is an integral position in the business where the successful Technical Support Engineer will be coached and mentored by the Product Manager who has plans to … retire and the Technical Support Engineer will eventually step up to the role. This is a fantastic and exciting opportunity for a mechanically biased engineer who has previously served in the Royal Navy, British Army or Royal Air Force. Although not essential, it would be advantageous if candidates have refrigeration, HVAC or a/c/air … you will be joining a great company who value and reward their staff. The position offers some fantastic benefits including bonus, generous pension, private healthcare and life assurance. Technical Support Engineer Responsibilities: Support the Product Manager in maintaining good stock levels of main line refrigeration products and liaise with the buyer to ensure levels are maintained in More ❯

Design Engineering Support Engineer Location: Bedford Salary: £45,000 per year Hours: Monday Thursday, 9am 5.30pm. Fridays, 9am 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Design Engineering Support Engineer to join their ever-expanding team. Responsibilities of the Design Engineering Support Engineer: Design support: Assist in the creation and modification of CAD models, drawings, BOMs, and technical documentation for new and existing products. Prototyping and testing: Support prototype builds, testing activities, and data collection to validate and refine product designs. Documentation management: Maintain accurate and up-to-date design documentation, ensuring compliance with internal standards and regulatory requirements. Cross … functional collaboration: Liaise with R&D, manufacturing, quality, and sourcing teams to gather requirements, resolve queries, and support project deliverables. Engineering change management: Assist in the preparation, tracking, and implementation of engineering change requests and documentation. Continuous improvement: Contribute to process improvements, cost reduction initiatives, and design optimisation activities. Issue tracking: Support the management of reported issues, quality More ❯

IT Support Engineer Full time – hybrid workingSalary - £35,000Hours 8.30 – 5.00pm (Monday to Friday) We are currently recruiting on behalf of a growing, design-led retail business for a permanent IT Support Engineer to join their internal Business Systems team based on the outskirts of Birmingham . This is a great opportunity for someone confident supporting … play a key role in keeping the business running smoothly day-to-day, while also supporting IT projects and systems improvements. What you’ll be doing as an IT Support Engineer: Providing 1st/2nd line support to internal users across multiple locations Managing and maintaining hardware, software, and peripherals Supporting user onboarding, Microsoft 365, Active Directory … SAP B1, FileMaker) Collaborating with third-party vendors and MSPs to resolve issues Creating documentation and maintaining knowledge bases (Jira, Confluence) What we’re looking for as an IT Support Engineer: Proven background in IT support, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and More ❯

Role: Application Support Engineer Location: Birmingham Stack: Linux | Cloud Computing We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to … deliver high-quality support. The Role As an Application Support Engineer , you will: Maintain and support bespoke software applications. Manage and improve build and release processes. Keep infrastructure patched, secure, and up to date. Release and patch software in a timely and controlled manner. Liaise directly with customers to troubleshoot and resolve issues. Collaborate with developers and … mobile phone Flexible working options Free on-site parking Location This role is based out of the Birmingham office, with UK travel required. If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered. More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective … delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd … line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation More ❯

3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯

Technical Support Engineer (Industrial/Electrical) £49,000 - £55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking … for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH261232 To apply for this role or to be considered for further roles More ❯

Technical Support Engineer (Industrial/Electrical) 49,000 - 55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking … for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH(phone number removed) To apply for this role or to be considered More ❯

Application Support Engineer | Up to £35,000 + Benefits The Company We're partnered with a fast-growing online retailer that supplies a wide range of products to both trade customers and the general public. With continued growth and investment in their technology stack, they're now looking to bring an Application Support Engineer into the … team to help strengthen their internal systems. This is a fantastic role for someone from an IT support background who's ready to move beyond the basics, get involved with problem analysis, and work more closely with developers on system improvements. Day-to-day responsibilities: Overseeing incoming support requests: logging, categorising, and prioritising issues to keep workflows running … improve processes. Diving into debugging and troubleshooting, with opportunities to work on .NET, C# and SQL-based issues. We're looking for someone who has: Previous experience in IT support Strong written and verbal communication skills. Solid organisational ability, with a methodical approach to ticket management and documentation. An interest in developing technical skills - knowledge of C# and SQL More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up … skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the … team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up … skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the … team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities More ❯

new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity with a competitive salary and range of benefits. IT Support Engineer The role is a core function within the IT Team, supporting the smooth running of IT across the company. You will work alongside the IT Service Lead … and wider team to deliver end to end IT support, ensuring that all colleagues receive a high-quality service and IT support. As our IT Support Engineer, you will be responsible for: Acting as a first point of contact for IT issues for all colleagues. Logging all work requests on internal ticketing system and keeping users up … tickets Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Offering expert IT support services, troubleshooting hardware, software and network issues efficiently for employees across UK locations Liaising with 3rd Party companies to ensure computer and telephony systems and software are operating to More ❯

new challenges, you'll find a variety of exciting career opportunities at AFH. This is a?full-time, permanent opportunity with a competitive salary and?range of benefits. IT Support Engineer The role is a core function within the IT Team, supporting the smooth running of IT across the company. You will work alongside the IT Service Lead … and wider team to deliver end to end IT support, ensuring that all colleagues receive a high-quality service and IT support. As our IT Support Engineer, you will be responsible for: Acting as a first point of contact for IT issues for all colleagues. Logging all work requests on internal ticketing system and keeping users up … tickets Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Offering expert IT support services, troubleshooting hardware, software and network issues efficiently for employees across UK locations Liaising with 3rd Party companies to ensure computer and telephony systems and software are operating to More ❯

new challenges, you'll find a variety of exciting career opportunities at AFH. This is a?full-time, permanent opportunity with a competitive salary and?range of benefits. IT Support Engineer The role is a core function within the IT Team, supporting the smooth running of IT across the company. You will work alongside the IT Service Lead … and wider team to deliver end to end IT support, ensuring that all colleagues receive a high-quality service and IT support. As our IT Support Engineer, you will be responsible for: Acting as a first point of contact for IT issues for all colleagues. Logging all work requests on internal ticketing system and keeping users up … tickets Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Offering expert IT support services, troubleshooting hardware, software and network issues efficiently for employees across UK locations Liaising with 3rd Party companies to ensure computer and telephony systems and software are operating to More ❯

Technical Support Engineer Burntwood £37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from … be doing: Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives. Interpreting and creating detailed technical drawings. Providing hands-on support to contractors and customers on-site as needed. Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity. Leading research and … in Engineering. Proficiency in AutoCAD or SolidWorks . Strong technical problem-solving skills with the ability to interpret and communicate technical specifications. A proactive approach with the confidence to support clients both in-house and on-site. What's on offer: A competitive salary package. The chance to work on exciting R&D projects. Career growth in a supportive More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule). Lead the commissioning More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems click apply for full More ❯

# Application Support Engineer Coventry Full time Application Support Engineer Coventry Full timeRequirements: Higher education with IT background (University degree is an asset). Minimum of 3 years of experience in the area of application management in complex environments (ideally in the area of intelligent mobility solutions). Solid knowledge in ITIL v4. Knowledge of Linux … downtime. Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … reflect current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

Junior IT Support Engineer | Telford | £25,000- £28,000| Permanent Are you passionate about technology, eager to learn, and excited to kickstart your career in IT? Join our client’s friendly, growing IT services team as a Junior IT Support Engineer . This is the perfect role for someone who loves solving problems, enjoys working with … staff events and days out. Employee Rewards Scheme with perks like corporate gym membership, home broadband discounts, and more! Opportunity: Be the go-to hero for first-line technical support, helping users by phone, email, or in person. Troubleshoot and resolve issues across networks, servers, Microsoft 365, Azure, and more. Get involved in exciting IT projects – from cloud migrations … systems, updates, backups, and patching to keep everything running smoothly. Produce reports, document processes, and help keep IT operations secure and compliant. Personal Profile: Some experience in an IT support role (MSP experience a bonus!). A solid grounding in networking, operating systems, and IT security principles. Familiarity with Microsoft 365, Windows 10/11, and common business apps. More ❯

Role: 1st Line Support Engineer Location: Hereford (Fulltime Onsite) Salary: £25,000 We’re recruiting for a growing technology business in Hereford who are currently looking to expand their Service Desk with a 1st Line Support Engineer. They’re a close-knit team that values reliability, technical know-how, and above all, excellent customer care. This is … an exciting opportunity to join a well-established tech business with a reputation for delivering excellent support to both home and business users. What makes this role stand out is the variety: one day you might be troubleshooting remotely, the next you could be helping with an installation or supporting a client face-to-face. You’ll gain exposure … to a wide range of technologies, develop your skills quickly, and be supported by an experienced team who want you to succeed. The Role As a 1st Line Support Engineer, you’ll be the friendly voice and technical problem-solver for clients when they need it most. From day one, you’ll be handling a variety of issues More ❯

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving. Our client is a well established manufacturer, providing quality products to their customers throughout the UK. Key Responsibilities: Create CAD drawings for … CNC cutting and press knives Interpret and produce technical drawings Provide product guidance and solve technical issues Support contractors and customers on-site (ad hoc) Respond to technical enquiries and assist day-to-day operations Lead R&D projects including reverse engineering, testing and trials Attend trade shows and meetings to offer technical input Interpret UK/European standards … and Building Regulations Collaborate with procurement on material specs Generate product guarantees and check drawings Support lab testing and packaging development Organise drop testing and create technical documentation For this Technical Support Engineer role, the successful candidate will have: Strong AutoCAD & Solidworks skills and technical drawing experience Engineering degree or equivalent Good understanding of manufacturing processes Ability More ❯