18 of 18 Permanent Technical Support Jobs in the West Midlands

I am very excited to partner with a leading UK distributor of engineering products. They are now recruiting for a Technical Support Engineer to join their team in Birmingham. This is an integral position in the business where the successful Technical Support Engineer will be coached and mentored by the Product Manager who has plans to … retire and the Technical Support Engineer will eventually step up to the role. This is a fantastic and exciting opportunity for a mechanically biased engineer who has previously served in the Royal Navy, British Army or Royal Air Force. Although not essential, it would be advantageous if candidates have refrigeration, HVAC or a/c/air conditioning … return you will be joining a great company who value and reward their staff. The position offers some fantastic benefits including bonus, generous pension, private healthcare and life assurance. Technical Support Engineer Responsibilities: Support the Product Manager in maintaining good stock levels of main line refrigeration products and liaise with the buyer to ensure levels are maintained More ❯

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that very much has a family … feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read and alter Technical drawings. Creating and collating … technical data specification for internal and external use. Responding to customer enquiries and complaints. Preparing drawings in AutoCAD. Supporting members of the Technical team with advice and knowledge. Being involved with Product Development. Preparing tool drawings. Site visits where needed. Other duties as required. The company manufacture products for the roofing industry so experience and knowledge of the More ❯

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring … satisfaction. Competitive Annual Salary. Opportunity to work for a stable and growing business Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday). The Role: The Technical Support Engineer will play a vital role in the company. Prepare tool drawings using CAD software for CNC cutting and press knives Interpret and create technical drawings … with precision Provide site support to contractors and customers as needed Investigate and report customer complaints, agreeing on corrective actions Assist the Technical Manager with daily operations and complex technical enquiries Lead research and development projects, including testing and product trials Support the Technical Department with various tasks, including customer communication and trade exhibitions The More ❯

Technical Support Engineer (Industrial/Electrical) £49,000 - £55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … a management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH261232 To apply for this role or to be More ❯

Technical Support Engineer (Industrial/Electrical) 49,000 - 55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … a management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH(phone number removed) To apply for this role More ❯

The Opportunity: Technical Support Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … you from applying. The Impact you will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technical support engineers to ensure … timely resolutions of all issues, effectively utilizing relevant technology, Ensuring effective management of the Technical Ticket Portal and deliver findings on a monthly basis, supported with recommendations for improvement areas Analising and produce data to identify skill deficiencies and opportunities within in the field and implement corrective actions. Executing findings and continual fleet monitoring to make recommendations to reduce More ❯

Technical Support Operative - Sync Energy🌟 📍 Location: Telford (On-site) 🕒 Job Type: Full-time, Permanent (Monday to Friday) 💷 Salary: Competitive + 10% performance bonus 🏢 Company: Sync Energy (part of Luceco Plc) ⚡ Join the EV Revolution with Sync Energy! About Us: Sync Energy, part of the Luceco Group, is a leading manufacturer specialising in electric vehicle charging solutions and battery … storage units. Based in Telford, we’re passionate about developing innovative, reliable, and sustainable technologies that support the transition to cleaner transport and smarter energy use. Our mission? To deliver high-quality products that empower businesses and individuals to adopt future-ready energy solutions with confidence. 🛠️ The Role We’re looking for a proactive and customer-focused Technical Support Operative to join our growing team! You’ll be the go-to expert for our customers, providing best-in-class assistance across all our Sync Energy products. Your day-to-day will include diagnosing and troubleshooting product issues, answering queries, and ensuring our customers receive timely and accurate solutions. Key Responsibilities: ❓ Ask targeted questions to quickly understand More ❯

IT Technical Support Advisor required in Bidford-On-Avon Reputable Automotive Specialist Basic Salary circa £32,000 Opportunity for progression 40 hours Monday to Friday Including remote working at weekends, once successful completed probation Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for … an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful IT Technical Support Advisor will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team … where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery Dealer support and training Training material enhancement and development Act database maintenance and reporting File key reporting and management Setting file management/monitoring More ❯

Technical Support Engineer Burntwood £37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from … highest standards. What you'll be doing: Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives. Interpreting and creating detailed technical drawings. Providing hands-on support to contractors and customers on-site as needed. Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical … products, including reverse engineering, testing, product trials, and chairing development meetings. What we're looking for: A degree (or equivalent) in Engineering. Proficiency in AutoCAD or SolidWorks . Strong technical problem-solving skills with the ability to interpret and communicate technical specifications. A proactive approach with the confidence to support clients both in-house and on-site. More ❯

Are you an Electrical Apprentice or you have completed an apprenticeship, however seeking an office based role with excellent career prospects? The Sales & Technical Support role will allow you to blend your technical expertise with sales acumen to deliver outstanding service. No qualification but good Electrical knowledge we would still like to hear from you! With a … within this business are rare due to excellent retention and this is a great opportunity for someone who wants a long term career. What You Will Do: - Respond to technical enquiries, ensuring each query is tracked and resolved promptly with comprehensive advice. - Handle incoming calls professionally, directing them to appropriate staff or addressing customer needs. - Expand customer interactions by … queries efficiently. - Make proactive sales calls, capturing leads and ensuring timely follow-ups to maximise opportunities. What You Will Bring: - A background in Electrical Engineering or experience in a technical internal sales role. - Proficiency in using software tools like CAD, EPLAN, or Clip X Engineer. - Strong communication skills and the ability to build rapport with customers. - Excellent IT skills More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation … in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training for distributors More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems click apply for full More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from … accreditation in Constructing Excellence, they are committed to delivering high-quality, community-driven outcomes across the public sector. In this Midlands-based role, you'll act as the key technical link between public sector clients and appointed contractors (ApCos), ensuring that projects are delivered smoothly, efficiently, and to the highest technical standards. You'll handle site visits, project … troubleshooting, and dispute resolution, while also supporting tender evaluations, technical audits, and stakeholder engagement. Weekly travel across the region is essential, as is a fixed office day every Wednesday in Uxbridge. The ideal candidate will come from a construction delivery background such as building surveying, quantity surveying, architecture or project management and bring public sector experience, ideally within housing More ❯

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including generous More ❯

career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and … partners.This role is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of … work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct More ❯

career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and … partners.This role is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of … work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct More ❯

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials/Degree etc in this field of expertise and who is looking for a future career but has not got the … 8.00am – 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview/To have the ability to: Take ownership … identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they More ❯

Are you an experienced Technical Sales/Customer Services Advisor keen to support solutions within the manufacturing sector? If so, the following permanent role could be for you. My client is a leading manufacturer of custom-made steel door solutions in the Newcastle-under-Lyme area. They are looking for an Internal Sale Support Officer/Customer … Services/technical sales support and quoting services to customers, and will support designated Regional Sales Manager, via liaison with the Sales Team, Drawing and Production Teams. This is an exciting time to join a thriving business who have recently experienced significant investment in the growth and in the facility to ensure market leading customer quality and … requirements and health and safety requirements Responding to customer enquiries by telephone, email and post Following up quotes to ensure order success Processing orders to production stage Providing sales support to existing customers (specification advice, preparing and submission of literature) Providing after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers More ❯