1 to 25 of 32 Permanent User Experience Jobs in the West Midlands

across the ServiceNow platform. The position ensures that digital solutions remain intuitive consistent accessible and aligned with enterprise business goals. It also involves leading UX strategy and collaborating across technical and business teams within a regulated environment. About the Hiring Firm Deutsche Bank is a global financial institution headquartered … systems. It provides employees with structured benefits including hybrid working arrangements healthcare coverage pension plans and professional development opportunities. Job Duties Define and lead UX strategy standards and experience principles for the ServiceNow platform. Act as the UX authority within governance forums to ensure consistent user experience ...

close the advert before the advertised deadline if there are a high volume of applications. Role Summary: We are seeking a talented and passionate UX/UI Designer to join our dynamic, multidisciplinary teams. You will work closely with Product Owners, Analysts, Engineers and other cross-functional team members … deliver innovative and user-friendly solutions that meet both business objectives and user needs. As a UX/UI Designer, you will be responsible for leading the entire design process from initial research and ideation to the delivery of high-fidelity prototypes across different products. You will play ...

operational teams, customers, technology teams, suppliers and business stakeholders to ensure projects are delivered on time, within scope, and with a strong focus on user adoption and service improvement. This is a highly visible role requiring excellent project management, stakeholder engagement, change management, problem-solving and delivery skills. What … successful deployment and adoption. Facilitate workshops, requirement gathering sessions and stakeholder engagement meetings. Develop and execute change and communication plans to drive engagement and user adoption. Manage expectations, resolve issues and coordinate decision-making throughout project delivery. Digital Solution Deployment Support the implementation of Compass Digital solutions across operational ...

NewsNowGh in Birmingham is seeking a User Experience Lead to enhance digital platforms within a global banking environment. This role will define UX strategies and ensure alignment with business goals across ServiceNow. In this position, you will influence user experience quality, collaborate with various teams … drive improvements in digital service solutions. Strong leadership in UX design and knowledge of the ServiceNow platform are essential. #J-18808-Ljbffr ...

User Computing (EUC) Design & Engineering Lead Permanent - Hybrid - 3x Per week in Birmingham Office Competitive Salary + 20% Bonus & Benefits Are you passionate about creating modern, secure, and highly effective digital workplace experiences? We're looking for an experienced EUC Design & Engineering Lead to shape and drive the strategy … architecture, and engineering of our end-user computing environment. This role will play a key part in modernising workplace technology, improving user experience, and ensuring secure, scalable platforms that support a global workforce. What You'll Be Doing Define and deliver the EUC strategy and roadmap. Lead ...

UX Designer/£45,000-65,000 per annum/Remote We are working with a leading ecommerce business that needs a UX Designer to come board to work on some exciting new projects. This role suits someone who is forward thinking in their approach and open to utilising Claude … Design in their UX methods. It would be a huge advantage for someone who has experience designing around Salesforce systems/processes in the past. Responsibilities include: Own the end-to-end UX process across web and mobile products, from discovery to delivery Translate user insights, business needs ...

looking for a Digital Designer to join a growing agency team. This role is perfect for a designer with a strong foundation in UX and UI design who already has around 3+ years of agency experience under their belt and wants to continue developing their skills within a supportive … work across a diverse range of brands and channels. This is a role with lots of support, offering direct mentorship from our Head of UX while giving you the chance to take increasing ownership of projects and progress your career. Salary: £30,000 - £40,000 (dependent on experience ...

delivery readiness and product enablement while learning how customer and business needs translate into valuable product outcomes. Responsibilities Support customer research, feedback analysis and user need definition. Write and refine user stories, acceptance criteria and backlog items. Help prepare sprint goals, demos, release notes and internal documentation. Work … Support quality by capturing defects, test coverage and non-functional requirements. Skills and Experience Early product experience, or experience in BA, UX, QA, customer success or support. Basic understanding of agile delivery and user story writing. Strong communication skills and curiosity about customer problems. Comfort working ...

vendors Perform post-maintenance checks to confirm systems are functioning as expected Maintain accurate logs of incidents, system faults, and performance issues 2. User Support and Service Delivery Act as the primary point of contact for Radiology system queries from clinical and administrative staff Diagnose and resolve user … Guidance and Documentation Deliver training and provide support to users on Radiology systems (e.g. PACS, RIS) Promote effective system usage through practical demonstrations and user engagement Develop, maintain, and update user guides, standard operating procedures (SOPs), and training materials Support staff adoption of new technologies and system updates ...

systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm’s strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based … applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely ...

testing insights to identify opportunities for improvement Manage A/B testing and experimentation programmes to validate and scale changes Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives Define key performance metrics and present insights and recommendations to senior stakeholders Champion a culture of testing, learning … Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar Solid understanding of digital journeys, user behaviour, and UX best practice Ability to translate complex data into clear, actionable insights Experience working cross functionally with technical and non-technical stakeholders Strong communication skills ...

Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting … expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This ...

develop your career in a fast-paced support environment where you will be the first point of contact and make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling … ticketing tools Troubleshoot hardware and software issues at first-line level Escalate complex issues to appropriate teams Maintain accurate ticket records and documentation Support user account management and access requests The Person: Previous experience in an IT support or service desk role (desirable) Strong communication and customer service ...

line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues across end-user devices Escalate more complex technical issues to senior engineers where appropriate Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution … configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device setup, and access permissions Provide support for classroom technology including AV equipment, printers ...

Business Analyst Salary: Up to £61,800, based on skills and experience Contract Type: 12 Month FTC – 35 hours a week Location: Hybrid working (office based in Birmingham or Oswestry) – typically 2 days in the office per week Closing Date: 23/07/26 Shape Brighter Futures with … scale change in complex transformational environments Knowledge and experience of a broad range of industry practices in business analysis, strategic analysis, data analysis, UX, agile and technical analysis (BCS, BABOK) Need to have extensive experience of applying analytical techniques to identify underlying issues and business needs Benefits That ...

identify and deliver projects that improve productivity, workflows, client services and decision-making. About you: You are likely to have at least 7 years' experience in web or software development, together with a strong track record of leading technical teams. Previous experience in an agency, consultancy or similarly … development technologies. Experience across areas such as HTML, CSS, JavaScript, PHP and CMS platforms would be highly relevant, alongside a sound understanding of UX and UI principles. You will ideally bring: Experience leading, mentoring and developing technical teams. The ability to create and deliver a clear technical strategy. ...

within a complex portfolio, driving delivery and measurable impact. You will use customer insights, market intelligence, and data to develop products that meet real user needs while supporting business growth. Working cross-functionally, you will also help shape product best practices and support team development. Responsibilities Manage backlogs … validate solutions, and identify market opportunities. Use data, KPIs, experimentation, and customer insights to drive product decisions and measure success. Partner closely with engineering, UX, data, and commercial teams to deliver high-quality product outcomes. Requirements In depth knowledge of legal research, guidance and/or legal AI products Experience ...

UX Designer/£45,000-65,000 per annum/Remote We are working with a leading ecommerce business that needs a UX Designer to come board to work on some exciting new projects. This role suits someone who is forward thinking in their approach and open to utilising Claude … Design in their UX methods. It would be a huge advantage for someone who has experience designing around Salesforce systems/process click apply for full job details ...

revolutionizing the healthcare landscape by providing an advanced conversational agent platform that enhances patient-provider communication. Our mission is to ensure that patients experience seamless interactions with the healthcare system, leading to better access and improved patient outcomes. To support our innovative technology and foster continuous growth … standards, and metrics to measure team performance and product quality. Drive technical innovation and evaluate new technologies that can enhance our platform and improve user experience. Participate in high-level planning and execution of engineering projects while managing resources effectively to meet project deadlines. Align engineering efforts with business ...

Staffbase. You will work closely with business leaders, technology teams and third party partners to define solutions that improve employee engagement, communication effectiveness and user experience. Key Responsibilities Define solution architecture for corporate communications and employee engagement platforms. Translate business requirements into scalable technical solutions. Lead architecture design workshops … applications. Provide technical leadership throughout delivery and implementation phases. Work closely with project teams, vendors and business stakeholders to manage architectural risks and dependencies. Experience Required Proven experience as a Solution Architect within large and complex environments. Strong experience delivering corporate communications or employee engagement platforms. Previous ...

locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with a customer-first … Windows devices, mobile technology and workplace services. Provide hands-on IT support across Mller sites, building strong relationships with colleagues and stakeholders. Manage end-user devices throughout their lifecycle, including deployment, maintenance and asset management. Contribute to IT projects, technology rollouts and continuous service improvement initiatives. Maintain high standards ...

directly to the senior leadership team, you will drive the IT strategy while ensuring technology enables business growth, operational excellence and a first-class user experience. Key Responsibilities Develop and deliver the organisation's IT strategy aligned to business objectives. Lead and mentor a multi-disciplinary IT team across … recovery and business continuity capabilities. Implement IT governance, policies, KPIs and service improvement initiatives. Drive continuous improvement across IT operations, systems and support services. Experience within manufacturing, logistics, wholesale, distribution or retail environments. Microsoft Azure and Microsoft 365 experience. ITIL, Prince2 or similar professional qualifications. Apply now to speak ...

founders on product direction. Inheriting a solid Rails and React codebase and making it better. Managing iOS and Android app updates. Solving real UX problems. Shipping things that real users notice. What we are looking for Strong Ruby on Rails experience production, not just tutorials React frontend skills … genuine care for UI/UX quality Mobile app experience: iOS and Android (React Native, Flutter, or native) Someone who thinks in products, not just tickets Comfortable with ambiguity, honest about what they do not know, and quick to learn UK-based, with the right to work without sponsorship ...

Product Manager with a strong Saas experience is sought by a high growth scale up based in Birmingham that is carving out a niche a true disrupter in their sector. Following significant growth and investment, they are looking for an experienced Product Manager to take ownership of key product … insights from customers, users and internal stakeholders. - Translate business challenges into clear product requirements, user stories and priorities. - Work closely with software engineering, UX/UI and commercial teams to deliver high-quality SaaS products. - Manage and prioritise the product backlog, balancing customer needs, technical considerations and commercial goals. ...

they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role … Experience in customer research, insight and/or customer engagement. Strong grounding in qualitative/quantitative research methods and strategic foresight. Such as UX testing, and horizon scanning tools. Ability to influence and turn insight into positive change. Experience in service design, customer co-production, and inclusive customer ...