1 to 25 of 51 Permanent User Experience Jobs in the West Midlands

DWP. Digital with Purpose. We are seeking an experienced Senior User Researcher to lead research activities that shape user-centred digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP … and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and … quantitative research methods, selecting the most appropriate method depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that More ❯

Senior UI/UX Designer Are you ready to elevate your career with an exciting opportunity to shape the future of UI/UX design? This company is seeking a talented and passionate Senior UI/UX Designer to join their dynamic team. As a key player in an innovative environment, you will have the chance to work on cutting … role that offers career growth, impactful work, and the chance to collaborate with industry leaders, this is the perfect opportunity for you. What You Will Do as UI/UX Designer; Lead the design and development of user interfaces and experiences that are intuitive, engaging, and visually stunning Collaborate with cross-functional teams to ensure design solutions align seamlessly … to continuously enhance the quality of designs Drive innovation by proposing creative ideas and solutions that elevate the user experience What You Will Bring as UI/UX Designer; Proven experience in UI/UX design, with a strong portfolio showcasing your ability to create outstanding digital experiences Proven industry expertise in Figma Strong motion design skills More ❯

Life on the team Were looking for a proactive and data-driven Workplace Analytics Manager to deliver exceptional end-user experience across our customers environments. Youll turn analytics and data insights into tangible improvements that enhance user satisfaction, efficiency, and business productivity. In this role, youll lead a team of Proactive Engineers, manage service delivery, and act … as the primary customer interface driving automation, continuous improvement, and measurable service outcomes. What you'll do Lead and deliver the Digital Experience Management (DEM) service for one or more key customers. Use analytics to identify opportunities for automation, remote actions, and process improvements. Drive a fix-forward culture focused on user experience, not just SLAs. Oversee … Support presales and service design teams with DEM expertise where needed. What you'll need Current SC Clearance (essential) or clearable Strong background in Service Delivery and data analytics. Experience with end-user analytics tools (e.g., Nexthink, Systrack, ControlUp, Aternity, 1E, Ivanti, Workelevate, Liquidware). Proven ability to interpret data and drive customer-centric improvements. Excellent communication, presentation More ❯

University based in Birmingham to recruit two BusinessObjects XI (BOXI) Developers on a fixed-term contract basis. We are recruiting two Lead BusinessObjects XI Developer/Analysts with extensive experience in BI tools and systems, specifically SAP BusinessObjects XI. The candidate must have experience of creating data-rich dashboards, universe design, and implementing row-level security in BusinessObjects. … It would also be desirable to have experience developing custom BI products that require knowledge of scripting languages and programming languages like SQL, R, and Python. The BusinessObjects XI Developer/Analyst should be familiar with business intelligence and data analytics. They should have prior knowledge of data integration, data warehousing, modeling, business intelligence, and presentation concepts.You must have … strong experience using a variety of data architecture/data modelling techniques. You must also have a proven ability to design, develop, and implement advanced solutions and be comfortable working with a wide range of stakeholders and functional teams to understand business needs. Main tasks & responsibilities: Contributes to local or team-based standards for BI programming tools and techniques More ❯

University based in Birmingham to recruit two BusinessObjects XI (BOXI) Developers on a fixed-term contract basis. We are recruiting two Lead BusinessObjects XI Developer/Analysts with extensive experience in BI tools and systems, specifically SAP BusinessObjects XI. The candidate must have experience of creating data-rich dashboards, universe design, and implementing row-level security in BusinessObjects. … It would also be desirable to have experience developing custom BI products that require knowledge of scripting languages and programming languages like SQL, R, and Python. The BusinessObjects XI Developer/Analyst should be familiar with business intelligence and data analytics. They should have prior knowledge of data integration, data warehousing, modeling, business intelligence, and presentation concepts.You must have … strong experience using a variety of data architecture/data modelling techniques. You must also have a proven ability to design, develop, and implement advanced solutions and be comfortable working with a wide range of stakeholders and functional teams to understand business needs. Main tasks & responsibilities: Contributes to local or team-based standards for BI programming tools and techniques More ❯

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's … for this position. Job Description Participates in analyzing business requirements and production specifications for changes made to technology applications. Formulates and defines the system scope and objectives, based on user needs and business processes . Directs business process improvement projects for internal business groups, aiming to improve business results . Identifies and documents all system constraints, implications and consequences … needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a More ❯

I am currently working with one of the UK's leading providers of medical devices who are seeking a passionate Product Manager with proven experience within providing mobile device technology products. This role requires a combination of experience of which both are weighted as equal importance, being product management and mobile device for the medial/healthcare industry. … into clear product requirements and technical specifications - Collaborate with regulatory, quality, technology and supply chain to deliver compliant, high-impact solutions - Prioritize features and enhancements based on business value, user impact, and feasibility - Serve as the voice of stakeholders, clinicians and patients throughout the product lifecycle - Work with Product Marketing to define detailed product briefs and product narratives for … internal training and external sales material Essential Experience - Minimum 5yrs experience in Product Management ideally in the mobile devices space - Strong understanding of mobile device technologies including hardware, connectivity, operating systems (iOS/Android), and user experience principles - Experience of working directly with manufacturers to deliver bespoke devices - Proven track record of launching successful products More ❯

1.1 Purpose Collaborate with internal teams and external partners to design, prototype and guide the delivery of solutions across multiple components that meet the needs of the user, comply with customer design principles and fall within Brand Guidelines. Lead and support both technical design processes and embed the culture of good user experience, whilst ensuring the solution … the process to aid the efficient and effective delivery of the solution. 6. Control and evaluate interaction and integration designs and enforce the integrity of the end-to-end user journey throughout the delivery lifecycle, to ensure that the final IT solution remains fit for purpose and meets the agreed business and user requirements. 7. Facilitate and support … in the Solution Design Team Charter. 10. Deliver short term/one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager. Experience and Knowledge: • Extensive relevant and demonstrable experience of IT system design and/or software development • Total Experience from 10+ years and 4+ years of relevant experience More ❯

opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine the product backlog Facilitate day-to-day delivery alongside development teams Work closely with UX/UI Designers to create seamless digital experiences Skills & Experience (Candidates must have financial services experience): Experience in product management, business analysis, or related roles within financial More ❯

Vision Define and communicate the digital product vision, ensuring alignment with wider business strategy. Manage the roadmap for the company's websites and related platforms. Translate business goals and user requirements into clear, actionable stories and specifications. Backlog Management & Agile Delivery Own and prioritise the product backlog for the Digital Products Team. Collaborate with internal developers and third-party … as the key liaison between technical teams and non-technical stakeholders. Communicate complex technical concepts in a clear, business-friendly way. Provide visibility into progress, risks, and upcoming deliverables. User Experience & Quality Advocate for user-centred design and data-driven decision-making. Oversee quality assurance and acceptance testing to ensure features meet business and user needs. More ❯

services for clients who want more than just a website, they want a platform that drives real business results. The Role We're looking for an experienced UI/UX Design Lead to shape the visual and interactive experiences we create for our clients. You'll lead design projects from discovery through to delivery, working closely with our development team … the design voice in client conversations, translating business objectives into user-centred design solutions that drive conversions and delight customers. What You'll Do Lead end-to-end UX/UI design for Shopify e-commerce projects, from initial discovery and user research through to detailed interface design and handover Create wireframes, prototypes, and high-fidelity designs that … e-commerce design trends and Shopify platform capabilities Contribute to the agency's design standards and processes What We're Looking For 5+ years experience in UI/UX design, with demonstrable e-commerce experience Strong portfolio showcasing user-centred design thinking and beautiful execution Deep understanding of e-commerce user journeys, conversion optimisation, and online More ❯

Liaise with external suppliers for technical maintenance, issue resolution and performance optimisation. - Assist the Senior Digital Communications Officer (SDCO) in developing new digital projects and managing existing ones. - Manage user accounts for the website and other web-based tools. - Support the administration of Google Analytics, Simple Analytics, Google Ads, Google Search Console, and Google Tag Manager (training provided). … cohesive outputs. - You will need to be able to deliver consistently to a high standard, managing competing priorities effectively. - An eye for innovation, identifying and implementing improvements to enhance user experience and engagement. - Someone who follows a vegan lifestyle and is passionate about animal welfare, human and planetary health. - An organised and enthusiastic team player with excellent time … management skills. - Experience managing content within a CMS. - Working knowledge of HTML and CSS. - High attention to detail and adherence to brand and accessibility guidelines. Desirable: - Experience with Google Ads, Analytics, or similar digital platforms. - Previous experience in a digital communications or marketing role. For a full list of duties, responsibilities and personal criteria, please refer to More ❯

a blend of strategic thinking and hands on leadership, you’ll ensure we remain secure, efficient, and innovative. Your role will include: Managing all IT systems, infrastructure, and end-user services across multiple sites. Leading your team in delivering against development pipelines and driving continuous improvement. Overseeing supplier relationships to ensure quality, performance, and value. Setting and monitoring IT … performance across the business. Managing incidents, change control processes, and maintaining the IT Risk Register. Ensuring security, compliance, and service excellence across all platforms. Implementing innovative solutions to improve user experience and satisfaction. What We’re Looking For: We’re looking for a leader who combines deep technical expertise with exceptional people skills. Someone who thrives on solving … strong teams, and delivering measurable results. Key attributes we value: Proven leadership in managing high-performing IT teams. Expert knowledge of infrastructure, cloud, development, and cyber security. Hands-on experience with Microsoft 365, Azure, AWS, and DevOps. Strong problem-solving and communication skills. A track record of delivering high-quality IT services in a multi-site environment. Experience More ❯

A leading UK-based consumer digital platform that connects millions of families with unforgettable leisure experiences is searching for a highly commercial and user-centric UX/UI Designer. This is a pivotal role that will define and elevate the digital experience across the company’s core platforms, which include a high-traffic public website, a premium membership … product, and a B2C management system. Job title - UX/UI Designer Salary - up to £60K Location - Birmingham (hybrid) Responsibilities: Own the end-to-end UX/UI design strategy and execution for key digital platforms, ensuring a unified and consistent user experience. Strategically design features and flows that optimise user journeys from discovery through to transaction, directly … system. Work closely with cross-functional teams (Product, Engineering, Marketing, Commercial) to ensure design aligns with technical feasibility and business objectives. Experience: A strong track record as a UX/UI Designer in a consumer-facing digital or e-commerce environment. A demonstrable history of designing to drive conversions, revenue, and key engagement metrics—not just aesthetics. Expert in More ❯

duties and responsibilities as required CANDIDATE QUALIFICATIONS & WHY YOU'RE A GREAT FIT FOR THE ROLE: The Essentials Bachelor's degree in relevant field Minimum of 4 years previous experience in a client facing account management role 3 or more years of successful sales achievements, ideally within a Cloud-based software company, selling to Marketing professionals and other business … cycles History of working with partners (SIs, ISVs, consulting firms) Consistent quota achievement in excess of $1MM History of success in Enterprise size new business prospecting and account development Experience developing strategies on assigned accounts to fully leverage technology solutions and grow the lifetime value of the account Proven ability to sell complex projects from conception to closure with … experience managing internal and external resources to achieve objectives Additional Successful Qualities Experience building trusted relationships with C-Suite and end users Documented success in ensuring client retention Ability to communicate effectively and promptly Positive attitude who displays a relentless commitment to win with an entrepreneurial approach Excellent listening and probing skills Ability to naturally adapt to changing More ❯

with software development teams. Key Responsibilities Define product roadmaps and translate business needs into actionable requirements. Work with stakeholders to map user journeys and design innovative solutions. Apply UX principles to create wireframes and user-centric designs. Act as Product Owner for Agile development teams, managing backlog and user stories. Participate in sprint planning, stand-ups, and … development teams with a focus on user-centric design. Strong skills in process mapping and optimization, ideally in operational environments. Ability to quickly learn new domains and apply UX principles effectively. Confidence to engage with stakeholders at all levels Analytical mindset and attention to detail. Excellent communication skills and ability to work independently in a remote setup. Desirable: Background … in Business Analysis, Project Management, Product Design, or UX Design. Experience with wireframing and prototyping tools. BONUS: Knowledge of logistics or warehousing operations. Familiarity with Agile methodologies and remote team collaboration. Additional Information Flexible working culture with travel expenses covered. Applicants must be eligible to live and work in the UK. Apply now - Interviews taking place next week! To More ❯

clients. You'll collaborate closely with product managers, designers and backend engineers, with future opportunities to mentor junior developers and influence the technical direction of the company. Requirements Proven experience building production mobile apps in .NET MAUI/Xamarin and C#. Strong knowledge of MVVM and offline-first design patterns. Experience integrating with RESTful APIs, authentication and role …/CD (App Center, GitHub Actions, Azure DevOps). Solid communication skills, with the ability to work across technical and non-technical stakeholders. Desirables Xamarin to .NET MAUI migration experience Azure cloud exposure. The Company This SaaS provider has built a trusted platform that is widely used across the globe. Their multi-domain approach enables customers to cover various … areas of the property industry in a seamless fashion. Their system have been designed with user experience in mind, meaning the software is always open to further innovation. As part of the team, you'll enjoy a collaborative environment, with ongoing investment in technology and people. This ensures stability, continuous improvement and opportunities to progress your career in More ❯

or propose new options where necessary. Collaborate with stakeholders across departments to ensure solutions meet time, cost, and quality expectations. Contribute to innovation and continuous improvement throughout the programme. Experience Requirements To succeed in this role, you should bring: A solid foundation in Business Analysis principles, methods, and best practices. Hands-on experience delivering data and reporting projects … and leveraging business information. Familiarity with M365 tools and previous exposure to legacy reporting systems. Excellent organisational skills with the ability to manage priorities in complex environments. Awareness of user experience considerations and a commitment to driving innovation. More ❯

Junior E-commerce Executive (Training/Progression) £25,000 - £35,000 + Full Training + Progression + Company Bonus Stoke Are you an aspiring E-commerce Executive with experience in Magento 2, looking to build a career within a growing, well-established company, offering full training, clear progression into management, and the chance to increase your earnings through a … focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Marketing team in managing and improving websites, ensuring accurate content, functionality, and user experience. You'll assist with digital marketing campaigns, CRM management, and performance reporting using Google Analytics. Based in Crewe, this full-time role offers full training and clear opportunities … for career progression, working 37.5 hours per week flexibly between 8:00 am and 6:00 pm. This role would suit an aspiring E-commerce Executive with Magento 2 experience who is keen to develop their skills in e-commerce and digital marketing, with full training, clear opportunities to progress within the company, and the chance to increase earnings More ❯

Training/Progression) £25,000 - £35,000 + Company Benefits + Full Training + Progression + Company Bonus Stoke - Office based Are you a Junior Web Content Assistant with experience in Magento 2, looking to build a career within a growing, well-established company that offers full training and clear progression into management? This UK manufacturer, with a … focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Marketing team in managing and improving websites, ensuring accurate content, functionality, and user experience. You'll assist with digital marketing campaigns, CRM management, and performance reporting using Google Analytics. Based in Stoke, this full-time role offers full training and clear opportunities … for career progression, working 37.5 hours per week flexibly between 8:00 am and 6:00 pm. This role would suit Junior Web Content Assistant with Magento 2 experience who is keen to develop their skills in e-commerce and digital marketing, with full training, clear opportunities to progress within the company, and the chance to increase earnings through More ❯

and design to development, testing, and launch. The successful candidate will coordinate with internal teams and external partners to ensure the website aligns with the brand, business goals, and user experience standards. This is a hands-on role requiring strong project management, a keen eye for marketing, and communication skills to deliver a high-quality website on time … and within scope. The Role: Spearhead the design, planning and development of the new company website - with a focus on costumer experience, functionality and branding. Develop web project plans, track milestones, and communicate progress to leadership. Collaborate with external web development agency and monitor milestones to ensure timely delivery. Act as the central point of contact for all web More ❯

developing reporting needs Map business processes and requirements Work with users to improve system efficiency and translate into system configuration and solutions. Function as first point of contact for user experience challenges and technical issues. Support diagnosing and resolving problems and mitigate impact and downtime for users. Provide documentation and training to users on how to effectively use More ❯

lifecycle delivery: requirements gathering, development, testing, deployment and documentation. Ensure solutions meet governance, security and compliance standards. Monitor system performance and troubleshoot issues. Identify opportunities to improve processes and user experience. Stay up to date with Power Platform and Azure best practice. Skills & Experience Strong experience developing solutions using Power Apps and Power Automate. Good understanding of … Azure services, especially those used in integration and automation. Experience with Dataverse, SharePoint, SQL and REST APIs. Working knowledge of Power BI. Familiarity with ALM, solution deployment and environment management. Ability to write/debug Power Fx, JavaScript and JSON. Strong analytical and problem-solving skills. Excellent communication skills with the ability to work with technical and non-technical More ❯

takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career A focus on your strengths and continuous coaching from senior colleagues enable fast-paced progression with competitive … credibility and relationships with client stakeholders. Excellent candidates should also be able to demonstrate: Understanding of Oracle Cloud's AI capabilities and Agents An appreciation of the influence of user experience-based design e.g. Personas, user journeys and how this can be used to augment a solution Experience with functional data conversion, transformation and reconciliation An More ❯

delivering first-class solutions for our customers. We’re looking for an enthusiastic Level 4 Software Developer Apprentice to join our growing software team. You’ll gain hands-on experience developing real-world applications while contributing directly to live projects used by our customers every day. Overview: As a Software Developer Apprentice, you’ll work alongside experienced developers to … both written and verbal. Able to work independently and take responsibility for assigned tasks. Motivated, disciplined, and committed to achieving goals even when faced with challenges. Additionally, the following experience would be beneficial … Experience with databases such as MySQL or PostgreSQL. Familiarity with version control systems (e.g., Git). Understanding of RESTful APIs or web application architecture. Interest in UI/UX and modern development practices. Passion for IT and technology. Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with More ❯