6 of 6 Permanent VoIP Jobs in the West Midlands

Hyper-V and VMware (resource management, backups, failover). Exposure to Azure, AWS, GCP for migrations and optimisation. Communication Systems Experience with enterprise VoIP systems. Knowledge of IP CCTV setup, storage, and network integration. Backup & DR Proficient with Veeam for backup/replication. Experience in DR planning, failover, and resilience ...

fast-paced, customer-focused environment. • Willingness to travel, including to non-local customer sites. Nice to Haves • Understanding of 3CX and other VoIP/telephony platforms. • Knowledge of Linux-based operating systems. • Experience working with AWS cloud environments. Qualifications and Education Requirements • GCSE English, Maths, and Science (Grades ...

Windows 10 as well as a knowledge and understanding of earlier versions. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling, routing concepts, VPN and managed networks. Great customer service skills. Confident communicator via email, telephone, and face to face. Desire to learn ...

Microsoft 365 , including collaboration, identity, security, and endpoint management. Technical confidence across modern and legacy environments, including cloud, networking, devices, and unified communications (including VoIP systems and cloud UC/Contact Centres Services). Familiarity with mobile and tablet management (Intune, Omnissa Workspace One Mobile Device Management). Relevant certifications ...

servers, hybrid AD to cloud) Using Kaseya RMM for monitoring, patching, automation, and remote support Troubleshooting networking and connectivity issues (DNS, DHCP, VPN, NAT, VOIP) Supporting cloud telephony and unified communications solutions (Teams Voice, Horizon – beneficial) Maintaining clear documentation and accurate ticket updates while working to SLAs What … policies, and application deployment Good working knowledge of Conditional Access, MFA, Defender, BitLocker Familiar with RMM tools (Kaseya ideal) Good understanding of networking and VOIP fundamentals Strong troubleshooting skills and clear customer communication Desirable (But Not Essential) Telephony/UC experience (Teams Voice, 3CX, Horizon, PBX systems) PowerShell scripting ...

administration, with hands-on experience. Understanding of networking principles and protocols. Familiarity with ticketing systems and IT service management tools. Knowledge of 3CX Voice over IP systems/technologies would be advantageous. Benefits This is a great opportunity for a 2nd Line IT Support Engineer to join a company that ...