18 of 18 Permanent CRM Jobs in West Sussex

Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+ More ❯

Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement and service innovation across people, processes, and tools. Key Skills & Experience Strong experience managing a large , multi-functional customer support team (40+ More ❯

including the management of any departure customers · Monitor and log customer fault tickets - liaising with sales team and service desk · Quality check documentation for new orders including detail within CRM to ensure complete & accurate · Manage reporting as/where may be required including deal leasing progression · Managing the relevant departmental inboxes and assigning as/where necessary · Answering calls for More ❯

Build strong, lasting client relationships through regular contact and account reviews. Liaise with technical and provisioning teams to ensure smooth service delivery. Negotiate contracts, renewals and pricing. Maintain accurate CRM records and pipeline forecasts. Attend client meetings and internal sales reviews as required. What We’re Looking For Proven success in account management or B2B sales within a telecoms, UCaaS More ❯

and product demos Build and maintain strong client relationships Understand customer needs and recommend tailored solutions Meet and exceed monthly sales targets and KPIs Keep accurate records using our CRM system What We're Looking For Proven experience in B2B sales (telecoms experience a plus) Excellent communication and negotiation skills Tech-savvy with a consultative approach to selling Results-driven More ❯

all data is up to date and supports other areas of the business. - Creating orders via our Sales Order Processing Systems - Setting up and maintaining service contracts on our CRM systems - Ensuring information on our ticketing system is up to date. - Liaising with all Stakeholders internal and external. - Ensuring Monthly/Quarterly system generated reports are checked and actioned. - Monitor More ❯

all data is up to date and supports other areas of the business. - Creating orders via our Sales Order Processing Systems - Setting up and maintaining service contracts on our CRM systems - Ensuring information on our ticketing system is up to date. - Liaising with all Stakeholders internal and external. - Ensuring Monthly/Quarterly system generated reports are checked and actioned. - Monitor More ❯

to position embedded and rugged computing platforms for design-in wins. Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and … integration. - Confident in solution-selling — able to link technical capability to customer value and ROI. - Excellent communication, presentation, and negotiation skills with both technical and commercial stakeholders. - Proficient in CRM tools (e.g., Dynamics 365, Salesforce, or similar) and pipeline forecasting. - Full UK driving licence and willingness to travel nationwide. Key Performance Indicators (KPIs) Team sales performance against quarterly and annual … revenue targets. Design-in opportunities generated and converted. Pipeline growth and forecast accuracy. New customer and partner acquisition. Customer satisfaction and retention. Team development, engagement, and compliance with CRM standards. Personal Attributes Technically credible, commercially astute, and people-focused. Self-driven with a hands-on leadership style. Strong collaborator across departments (Engineering, Compliance, Marketing). Calm under pressure, decisive, and More ❯

to position embedded and rugged computing platforms for design-in wins. Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and … integration. - Confident in solution-selling — able to link technical capability to customer value and ROI. - Excellent communication, presentation, and negotiation skills with both technical and commercial stakeholders. - Proficient in CRM tools (e.g., Dynamics 365, Salesforce, or similar) and pipeline forecasting. - Full UK driving licence and willingness to travel nationwide. Key Performance Indicators (KPIs) Team sales performance against quarterly and annual … revenue targets. Design-in opportunities generated and converted. Pipeline growth and forecast accuracy. New customer and partner acquisition. Customer satisfaction and retention. Team development, engagement, and compliance with CRM standards. Personal Attributes Technically credible, commercially astute, and people-focused. Self-driven with a hands-on leadership style. Strong collaborator across departments (Engineering, Compliance, Marketing). Calm under pressure, decisive, and More ❯

cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with our international manufacturing partners Be part of an "all hands … Highly Desirable (nice-to-haves!): Previous technical sales or business development experience B2B sales track record with long sales cycles Experience in building and maintaining client relationships Familiarity with CRM systems Your Mindset: Entrepreneurial - you see opportunities and take initiative Adaptable - you're ready to wear multiple hats Tenacious - you don't give up when prospects go quiet Curious - you More ❯

cycles (4 months - 3 years) Represent us at UK and German trade shows, engaging and qualifying leads Strategic Impact: Translate customer insights into marketing content ideas Use LinkedIn and CRM tools to research targets and manage pipeline Contribute to our overall sales and marketing strategy Collaborative Culture: Work closely with our international manufacturing partners Be part of an "all hands … Highly Desirable (nice-to-haves!): Previous technical sales or business development experience B2B sales track record with long sales cycles Experience in building and maintaining client relationships Familiarity with CRM systems Your Mindset: Entrepreneurial - you see opportunities and take initiative Adaptable - you're ready to wear multiple hats Tenacious - you don't give up when prospects go quiet Curious - you More ❯

Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: Senior CRM Developer We are looking for a Senior CRM Developer to join the team to design and develop enhancements and new solutions on systems. The candidate needs a background in Dynamics … CRM development and customisation and direct skills with power pages and power portals with experience of delivering customised power page portal solutions for a variety of clients. Key Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot … and resolution of software bugs, data, and system configuration issues Required Skills & Experience: Excellent written and verbal communications skills Development and delivery of Dynamics 365 and Power Pages CRM customisation using JavaScript Capable of dealing directly with business users; working alongside testers to ensure software quality standards are met. Ability to determine and suggest most appropriate way to deliver requirements More ❯

identifying barriers and work with the team to suggest remediation activities via process or functional changes What you’ll need: Proven experience in a Salesforce Business Analyst or Salesforce & CRM-focused Power User role Strong knowledge and experience of Sales Cloud, Media Cloud and CPQ or other revenue cloud platform is essential, with experience using Pardot or Tableau desirable Understanding … data analysis, reporting, and dashboard creation using Salesforce tools, with the ability to interpret data, identify trends, and make informed recommendations Knowledge of data structures, data integrity principles and CRM best practices Demonstrate strong commercial and business acumen, with an awareness of sales and finance processes Enthusiastic, self-motivated and proactive with the ability to use own initiative and work More ❯

identifying barriers and work with the team to suggest remediation activities via process or functional changes What you’ll need: Proven experience in a Salesforce Business Analyst or Salesforce & CRM-focused Power User role Strong knowledge and experience of Sales Cloud, Media Cloud and CPQ or other revenue cloud platform is essential, with experience using Pardot or Tableau desirable Understanding … data analysis, reporting, and dashboard creation using Salesforce tools, with the ability to interpret data, identify trends, and make informed recommendations Knowledge of data structures, data integrity principles and CRM best practices Demonstrate strong commercial and business acumen, with an awareness of sales and finance processes Enthusiastic, self-motivated and proactive with the ability to use own initiative and work More ❯

property management software to the UK lettings market. Our software is beautifully designed, easy to use and backed by our parent Lofty Inc a leading US SaaS Real-estate CRM provider serving more than 80,000 agents in North America. We are looking for a Marketing Manager who will report directly to the Director of Marketing and take ownership of … and analyze performance metrics to optimize campaigns and demonstrate ROI. Email Marketing & Automation · Lead our email marketing strategy, including newsletters, promotional emails, and drip campaigns. · Drive adoption of HubSpot CRM for lead nurturing and marketing automation. · Identify cost-effective third-party promotion and e-shot opportunities. · Ensure all email content is segmented, engaging, and on-brand. Campaigns & Advertising · Plan and … efforts. Requirements: · 3+ years in B2B SaaS marketing , ideally in a scale-up environment. · Proven track record of building and executing successful marketing plans. · Strong experience in digital marketing, CRM/automation tools (e.g. HubSpot), and performance tracking. · Excellent copywriting and content strategy skills. · Ability to manage multiple projects with cross-functional teams. · Data-driven mindset with a focus on More ❯

property management software to the UK lettings market. Our software is beautifully designed, easy to use and backed by our parent Lofty Inc a leading US SaaS Real-estate CRM provider serving more than 80,000 agents in North America. We are looking for a Marketing Manager who will report directly to the Director of Marketing and take ownership of … and analyze performance metrics to optimize campaigns and demonstrate ROI. Email Marketing & Automation · Lead our email marketing strategy, including newsletters, promotional emails, and drip campaigns. · Drive adoption of HubSpot CRM for lead nurturing and marketing automation. · Identify cost-effective third-party promotion and e-shot opportunities. · Ensure all email content is segmented, engaging, and on-brand. Campaigns & Advertising · Plan and … efforts. Requirements: · 3+ years in B2B SaaS marketing , ideally in a scale-up environment. · Proven track record of building and executing successful marketing plans. · Strong experience in digital marketing, CRM/automation tools (e.g. HubSpot), and performance tracking. · Excellent copywriting and content strategy skills. · Ability to manage multiple projects with cross-functional teams. · Data-driven mindset with a focus on More ❯

Set appointments and follow up on leads Track progress towards meeting sales goals Collaborate with the sales team to develop strategies for reaching sales targets Use customer relationship management (CRM) software to manage leads and sales activities Stay up to date on market trends, competition, and industry developments Attend networking events and trade shows to build relationships and generate leads More ❯

proposals that meet customer requirements. Secure sales and ensure orders are efficiently processed and followed up. Represent our client at trade shows and events, showcasing products and services. Keep CRM records accurate, clear, and up to date. Spot opportunities to up-sell, cross-sell, and add value to existing customers. Keep up to date with new applications and updates, sharing … represent the company at events. Previous experience in a sales, account management, or customer-facing role is desirable but not essential — attitude and persistence are more important. Familiarity with CRM systems is advantageous but not essential. Benefits 23 days' annual leave, plus public holidays. Your birthday off each year. Friendly, supportive, and flexible working environment. Office located in a picturesque More ❯