Service Desk Team Lead
- Hiring Organisation
- Nextech Group Limited
- Location
- Horsham, West Sussex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation … technical background across Microsoft technologies and infrastructure * Good understanding of service management principles, SLAs, and best practice * A proactive mindset with a focus on continuous improvement Why Apply? * Opportunity to have a real impact on service delivery and team development * A collaborative environment with a strong focus ...