10 of 10 Permanent ITSM Jobs in West Sussex

configuration, and access management. Monitor infrastructure health, alerting dashboards, and backup jobs, escalating anomalies as necessary. Maintain technical documentation, runbooks, knowledge base articles, and ITSM asset records. Troubleshoot core network components, including basic switch configurations, Wi-Fi, and VPN operations. Provide on-site IT support for local office operations, including ...

met. Prepare technical documentation, runbooks, and knowledge transfer materials. Support UAT, production deployments, and ongoing platform enhancements. Mandatory Skills Strong ServiceNow development experience (ITSM preferred). Experience with third-party integration sand RESTAPIs. ServiceNow Flow Designer, Business Rules, Script Includes, Client Scripts. Jira Administration and Jira Service Management. Experience with ...

specialise in doing all of this in challenging and changeable environments. Responsibilities: Liaise with customers via phone, remote sessions, video conferencing and ITSM to assist with 1st line IT issues. Resolve 1st line issues and requests such as systems access, password resets & unlocks. Troubleshooting hardware issues. Perform troubleshooting and fault ...

regional collaboration. You will act as the final escalation point for Linux issues, mentor teams, and lead deployment of new compute platforms. Strong troubleshooting, ITSM, and scripting skills are essential. #J-18808-Ljbffr ...

complex Linux issues, deploy new technologies, pilot PoCs, and manage end-to-end technical projects with cross-functional collaboration. A proactive mindset and strong ITSM/DevOps exposure are essential. #J-18808-Ljbffr ...

Location: Linthouse Glasgow, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital ...

monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations, track issues, and document changes.* Support in-house applications while ensuring policy alignment.* Balance project delivery with support duties … Computer Science, Computer Engineering, Information Systems, or related field.* 5+ years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash, Python, Perl ...

global sites on installations, upgrades and infrastructure enhancements. Provide 24×7 on-call support on rotation for incidents and maintenance. Use Jira Service Management and ITSM tools to manage escalations, track issues and document changes. What they’re looking for A degree in Computer Science, Computer … Engineering, Information Systems or a related field. At least five years of Linux administration experience, ideally in an HPC environment. Strong troubleshooting and IT service management skills are required. Automation or configuration tool experience is required, with examples including Ansible, Puppet, GitLab and Terraform. Scripting skills in Bash, Python ...

monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations, track issues, and document changes.* Support in-house applications while ensuring policy alignment.* Balance project delivery with escalation duties … Information Systems, or related field.**Key Skills & Experience*****Essential**** Several years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash, Python, Perl ...

Monitoring system performance, availability and capacity Supporting infrastructure projects, upgrades and improvements Contributing to Disaster Recovery and Business Continuity Working within an ITIL/ITSM environment, ensuring SLAs and service standards are maintained Producing and maintaining technical documentation Acting as a senior technical point of contact and providing guidance … Storage and server infrastructure Infrastructure automation/scripting Infrastructure as Code Monitoring, performance and capacity management Disaster Recovery/Business Continuity ITIL/IT Service Management You'll also need strong communication skills and be comfortable working with technical teams, business stakeholders, suppliers and third parties. Interested ...