ITSM Jobs in West Sussex

IT Service Management (ITSM)
South East > West Sussex

The table below provides summary statistics for permanent job vacancies advertised in West Sussex requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 21 May 2025, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 34 66 63
Rank change year-on-year +32 -3 -6
Permanent jobs citing ITSM 3 9 40
As % of all permanent jobs advertised in West Sussex 1.00% 1.24% 3.84%
As % of the Processes & Methodologies category 1.05% 1.47% 4.02%
Number of salaries quoted 1 7 25
10th Percentile - £29,250 £46,250
25th Percentile £26,750 £42,875 £55,000
Median annual salary (50th Percentile) £27,500 £60,000 £65,000
Median % change year-on-year -54.17% -7.69% +19.82%
75th Percentile £28,250 - -
90th Percentile - - -
South East median annual salary £42,500 £51,000 £50,000
% change year-on-year -16.67% +2.00% -4.76%

All Process and Methodology Skills
West Sussex

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West Sussex.

Permanent vacancies with a requirement for process or methodology skills 287 613 995
As % of all permanent jobs advertised in West Sussex 95.67% 84.20% 95.58%
Number of salaries quoted 177 414 433
10th Percentile £27,500 £26,750 £32,500
25th Percentile £36,250 £36,250 £43,750
Median annual salary (50th Percentile) £51,000 £55,000 £55,000
Median % change year-on-year -7.27% - -
75th Percentile £65,000 £67,500 £67,050
90th Percentile £73,000 £73,750 £81,250
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

ITSM
Job Vacancy Trend in West Sussex

Job postings citing ITSM as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for ITSM in West Sussex

ITSM
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing ITSM in West Sussex.

Salary trend for ITSM in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Sussex region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Horsham +13 1 - - 2
Worthing +8 1 £27,500 -54.17% 3
Burgess Hill - 1 - - 3
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Google Workspace
Communications & Networking
1 1 (33.33%) Wi-Fi
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Pharmaceutical
2 1 (33.33%) Publishing
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) IT Analyst
1 2 (66.67%) IT Support
2 1 (33.33%) 1st Line Support
2 1 (33.33%) 1st Line Technical Support
2 1 (33.33%) IT Support Analyst
2 1 (33.33%) Service Analyst
2 1 (33.33%) Service Desk Analyst
2 1 (33.33%) Support Analyst
2 1 (33.33%) Technical Support
Miscellaneous
1 1 (33.33%) iPad
1 1 (33.33%) iPhone
1 1 (33.33%) Management Information System
1 1 (33.33%) Self-Motivation
1 1 (33.33%) Video Conferencing
Operating Systems
1 1 (33.33%) Apple iOS
1 1 (33.33%) Windows
Processes & Methodologies
1 2 (66.67%) Customer Service
1 2 (66.67%) ITIL
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Change Management
2 1 (33.33%) Customer Experience
2 1 (33.33%) Knowledge Transfer
2 1 (33.33%) Project Delivery
2 1 (33.33%) Remote Monitoring and Management
2 1 (33.33%) Service Management
2 1 (33.33%) Time Management
Qualifications
1 1 (33.33%) DBS Check
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Google
1 1 (33.33%) MobileIron
1 1 (33.33%) Nexthink
1 1 (33.33%) ServiceNow