8 of 8 Permanent Incident Management Jobs in West Sussex

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

point of contact for compliance/business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, root cause analysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and … achievements and raising issues where appropriate. Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues. Provide feedback to engineering and product team based on the reported CM Complaints … point of contact for compliance/business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, root cause analysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and More ❯

for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. 1. Workday System Maintenance and Support: Incident Management: Monitor and manage the Workday support queue, prioritising and resolving Tier 1 & 2 incidents and requests (e.g. security assignments, data corrections). … problems to Global Solutions Managers or outsourced technical teams as needed. Ensure the operational effectiveness of Workday through proactive system reviews and analysis. Release Management & Testing: Support semi-annual Workday releases, including regression and unit testing of new features and changes. Participate in the system development lifecycle (SDLC) from … requirements gathering to deployment and support, collaborating with Global Solutions Managers and outsourced teams. Data Management: Develop and manage Enterprise Interface Builder (EIB) data loading strategies for deployments, business-as-usual (BAU) activities, and mergers & acquisitions. Work with the wider HR Team to ensure data quality and consistency, investigating More ❯

and oversee the successful delivery of projects and business transformation initiatives. This role requires a proactive and collaborative approach to driving change, optimising service management, and ensuring the seamless integration of technology solutions. What is expected of the Business Relationship Manager? Define, develop, and maintain a multi-year strategic … improvement , identifying opportunities to enhance operational effectiveness. Chair Line of Business Boards , ensuring project spend, delivery progress, risks, and KPIs are actively managed. Monitor incident management and service issues, ensuring high-quality resolution and communication. Oversee resource planning , identifying and securing internal and external project resources as needed. … tangible value. Drive stakeholder engagement , ensuring clear communication of progress, risks, and outcomes. What we look for in a Business Relationship Manager: Strong stakeholder management experience at all levels of an organisation. Proven track record of driving and implementing change within a business. Agile delivery expertise , with experience managing More ❯

IT operations, software development, or DevOps. Familiarity with CI/CD, IaC, Agile, and ITIL frameworks. Proficiency in Azure Monitor, App Insights, KQL, and incident management. Hands on experience with YAML pipelines. Experience with Bicep, SolarWinds, Terraform and PowerShell. Want to be part of a growing SRE team driving More ❯

Proven experience in Agile or DevOps teams Enjoy working within an Agile environment requiring reactivity and resourcefulness Interested in managing applications from development to incident management, including automated testing, deployment, live monitoring, and KPI tracking Committed to continuous improvement and sharing a compelling vision Core Competencies Strong knowledge More ❯

and resilience. * Automation & Tooling: Develop automation scripts and tools to streamline cloud operations, reduce manual efforts, and enhance the overall efficiency of deployments and incident management. * Performance Optimisation: Work on application performance tuning, collaborating with other SREs and Product Engineers to identify and mitigate performance bottlenecks. * Observability and Monitoring … CI/CD Pipeline Enhancement: Contribute to the creation and improvement of CI/CD pipelines to support rapid and reliable software releases. * Monitoring & Incident Management: Assist in implementing robust monitoring solutions, ensuring quick detection and resolution of any issues in the production environment. * Documentation: Create and maintain More ❯

looking for an experienced Network Operations Engineer, who will be required to work as part of an onsite team providing Network Infrastructure support, implementation & management for key customer. Role will take in diverse responsibilities from patching LAN connectivity for new customer equipment through to documentation and implementation of complex … and meaningful updates within the ticket handling system. Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams. Working alongside HPE TAC teams to resolve customer issues. Required skills and attributes Proven networking background spanning at least 5 years. Exceptional customer … clearances. Desirable Skills Aruba LAN (CX, AOS, HPE Comware). Aruba Wireless. Experience with NG Firewall equipment (Fortinet, Palo Alto, Cisco). ITIL Service Management Foundation. Experience of IT incident management. Fluke & other cable test equipment. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here : https://www.hpecds.com/ More ❯