Support Desk Engineer - with Microsoft Dynamics
- Hiring Organisation
- ALTERED RESOURCING LTD
- Location
- Swansea, West Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £400 per day
/3rd line support for incidents and service requests relating to Microsoft Dynamics Work with internal teams to configure and fine-tune Dynamics and PagerDuty in line with best-practice support models Setting up and improving dashboards, alerts, and proactive monitoring aligned to ITSM tooling Supporting, mentoring, and upskilling trainee … Application Support, or Support Engineering roles Hands-on experience with incident management, triage, and escalation Working knowledge of ITIL/ITSM frameworks Experience with PagerDuty or similar alerting/monitoring tools (desirable) Comfortable mentoring and supporting junior or trainee engineers Unfortunately, this company is unable to provide sponsorship. Please apply ...