Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead ApplicationSupport Analyst. Predominantly site-based role in Sheffield Salary up to £45,000 Are you a dynamic and driven individual with a passion for technology and problem … solving? We're on the lookout for an exceptional Lead ApplicationSupport Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead ApplicationSupport Analyst to dive into the role with confidence My client will offer full training on their supported business applications, empowering you to more »
Leeds, England, United Kingdom Hybrid / WFH Options
AppCheck Ltd
000+ known security flaws as well as zero-day vulnerabilities through the application of first principles thinking. The Role: The purpose of the ApplicationSupport Engineer is to provide support and guidance to all customers of AppCheck, answering support queries in a timely manner … resolution and keeping customers informed of progress for longer-running cases Working closely with colleagues within the technical, commercial, and delivery teams, the ApplicationSupport Engineer supports all aspects of AppCheck’s products, including all scanners and private hubs, as well as providing guidance where necessary on vulnerability … findings and remediation advice Investigate and respond to applicationsupport queries and customer issue reports in a timely, efficient and technically-assured manner Use command-line and GUI tooling, as well as leveraging SIEM platform and logs for incident investigation Work with developers and software engineers to improve more »
the team will look like as we grow. Key Responsibilities: Assist in specifying, delivering, and supporting the key application stack. Take ownership of applicationsupport within the Group, handling escalations and working directly with vendors. Collaborate with management to understand and fulfill application requirements, working alongside vendors or … developers. Provide critical support for rolling out the Group MRP solution across the organization. What We're Looking For: Experience in applicationsupport with a strong technical background. Excellent communication skills. Leadership potential, with the ability to expand and manage a growing team. Willingness to travel more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : ApplicationSupport Analyst Location : Shipley Salary : £23,000 - £26,000 per annum Job Type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have … to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You … Testing software for end user deployment Creating and maintaining training and knowledge base materials Additional Role Offerings: Opportunities to bridge into 2nd line support Assisting with the Support and administration of the WT production hosted environments Performing software installations of the Watermark software Gain knowledge of more »
Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the … smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the ApplicationsSupport Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute … to customer satisfaction. What will you be doing? Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. more »
The Opportunity: ISR are recruiting for an ApplicationSupport Team Leader (SQL & Azure) on behalf of a multi-national technology company. The successful applicant will have a background in applicationsupport, SQL Server and MS Azure. You will play an important role in leading a team … consisting of x1 Application Engineer and x2 Application Testers, while still being involved in support … from a technical perspective. Skills and Experience: BTEC or higher in a technical discipline (e.g. Computer Science) At least 3 years’ experience in applicationsupport and troubleshooting Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Be Technology
My client is looking for a 2nd Line ApplicationSupport Engineer to join their busy support desk. This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally … travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be involved with Data Projects * Assist with the day-to-day support and administration of the hosted … skills, both verbal and written * Ability to quickly learn and understand complex systems and software * Previous experience with SQL scripting is Advantageous! Role: ApplicationSupport Engineer Location: Bradford - Office Based role Salary: GBP 28,000 - 35,000 DOE They offer a competitive salary and benefits package, as well more »
ApplicationSupport - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated ApplicationSupport Analyst (2nd Line) to join their … the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding issues Troubleshoot and diagnose applications with a keen eye for detail. Work alongside developers to resolve client problems efficiently. Track and document application issues for future reference and improvement. … and thrives in a fast-paced environment Get in touch with Simon on (phone number removed) for more details and an immediate interview. ApplicationSupport - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »