2 of 2 Permanent Business Forecasting Jobs in West Yorkshire

Service Delivery Manager

Hiring Organisation
Neoci Ltd
Location
Wakefield, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£38,000 - £40,000 per annum
ensure contract profitability and efficient service delivery Monitor and report on KPIs, SLAs, and service performance , ensuring expectations are consistently met Deliver accurate business reporting, forecasting, and insights to stakeholders Support wider service initiatives and collaborate cross-functionally to improve the overall customer experience What Success Looks Like ...

Service Delivery Manager

Hiring Organisation
red recruitment
Location
Birstall, Batley, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review … ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences ...