Job summary 1 x 37.5 hours per week An exciting opportunity has arisen for a skilled and customer-focused business manager to lead the change and training functions within our Systems Development Team. We are seeking a collaborative and proactive individual with a strong background in systems management within an Electronic Patient Record (EPR) environment. If you are … passionate about delivering high-quality support to end users and driving meaningful change, we would love to hear from you. This role is ideal for someone who thrives in a fast-paced, evolving environment and is committed to continuous improvement. You'll be instrumental in shaping how clinical systems are used across the organisation, empowering users and supporting the … or via alternative visa routes. Such applications will be considered alongside all other applications. Main duties of the job Key Responsibilities Provide strategic leadership to a team of IT change and training professionals, overseeing daily operations and workforce planning. Manage and deliver multiple concurrent change and training projects, ensuring alignment with organisational goals. Develop and oversee the creation More ❯
s Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for … a IT Service Management Analyst to join our growing team on a 12-month maternity cover contract. This role will act as a key analyst within the IT Service Management team and plays a key role in ensuring stability, efficiency, and continuous improvement of our IT service delivery. You'll work across teams to manage incidents, changes, and … problems, while driving service excellence through data, automation, and process optimization. The role will be engaged in Stakeholder Management in respect of Incident, Problem and ChangeManagement processes. Day to Day You'll Be: Support the ITSM ITIL aligned process teams with their day to day operation with tasks. Collaborate with engineering and support teams to progress More ❯
term 12-month contract role ending October 2026. We are looking for a knowledgeable M365 specialist to help support the Bank's new approach to the document and records management system. The Bank is migrating our document management solution from a legacy toolset to M365, primarily using SharePoint for document management. The Bank will also be using Microsoft … Purview extended with a custom Azure Cloud solution to meet the Bank's records management requirements. We are currently in a pilot phase, and the successful candidates will support the organisation during and after the remainder of the deployment of the solution. This role will include working as part of an on-call support rotation covering evenings and weekends. … candidates with demonstrable experience of the following: The M365 suite of applications including configuring, managing, and troubleshooting SharePoint Online, OneDrive for Business, and Teams (architecture, governance, security models, content management, channels, and search). PowerShell scripting for automation and administration tasks. Deep understanding of user identity management in a hybrid AD environment. Experience in a third-line support More ❯
Group PMO Lead - Hybrid - 80K You will be the strategic leader responsible for defining and embedding a unified approach to change delivery across a global organisation. Reporting to the Group Head of ChangeManagement , your focus is to mature our change environment and establish a high-performing global PMO function. Core Responsibilities and Impact Establish the … Group Change Framework: Accountable for embedding a single Group Change Framework and associated governance, ensuring consistent controls and reporting across all divisions. You will clarify prioritisation mechanisms and selection criteria (e.g., revenue, efficiency) across the Group. PMO Service and Capability Maturation: Build and mature an effective global PMO service offering. This includes owning key associated tools (e.g., PPM … tool, JIRA & Confluence) and portfolio management processes. Delivery Assurance and Oversight: Provide Delivery Assurance oversight for the IT Change portfolio. This involves regular portfolio deep dives, thematic reviews, and a focus on maturing assurance in areas like dependency management and risk escalation. Drive Strategic Insight: Create and own Group MI Dashboards. Deliver insight through improved MI to More ❯
s Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for … a Senior PMO Analyst to join our growing Portfolio Management Office (PMO) team. Our PMO team are the information hub for projects and programmes across the business, providing support through quality assurance & control, financial tracking, information management and change control. The successful applicant will add value through Governance & Control, Reporting & Analysis and Quality Assurance. Day to Day … You'll Be: Governance & Control Work closely with Project Managers and Portfolio Owners to ensure adherence to the ChangeManagement Framework Policy Implement our delivery methodologies in support of Product, Technical and Business Change. Co-ordinate & facilitate gate reviews at appropriate points throughout the delivery lifecycle, aligned to our delivery methodologies Ensure adherence to the Change Control More ❯
Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage changemanagement processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability … GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related More ❯
Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage changemanagement processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability … GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related More ❯
Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage changemanagement processes within JSM. Ensure changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM's asset management features. Track the lifecycle of hardware and software assets. Generate and analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability … GBS. ESSENTIAL SKILLS and EXPERIENCE: Demonstrable relevant experience with Jira Service Management. Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a Jira Service Management Developer. ITIL Foundation Certification, Atlassian Certified Professional, Jira Service Management Essentials. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Strong technical skills around JIRA API's and related More ❯
Huddersfield, West Yorkshire, England, United Kingdom
ITOL Recruit
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications … outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with changemanagement planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management … consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum (plus excellent company benefits)
a robust project plan, from supplier selection through to live pilot and evaluation. You'll work closely with senior stakeholders across technical and operational teams, providing high-level project management, coordination, and support. This role will also involve process mapping, procurement, and changemanagement activities, all while championing a culture of digital innovation across the organisation. What … Experienced in managing complex digital transformation projects, ideally within multi-site organisations. Skilled in stakeholder engagement, with the ability to influence and motivate cross-functional teams. Proficient in project management methodologies and tools, with a strong understanding of risk management, governance, and digital service improvement. Confident using Office 365 tools including SharePoint, Power Automate, and Power BI. Passionate … about inclusive technology and continuous learning, with a proactive and collaborative mindset. Essential criteria include: Proven project management experience, ideally with exposure to AI or digital innovation. Strong organisational and communication skills. Ability to work independently and as part of a team. Willingness to travel across sites Desirable qualifications and experience: ITIL or Six Sigma certification. Experience in digital More ❯
a collaborative and high-performing environment. Architect and design modern, scalable applications and integrations, with a focus on transitioning from legacy platforms to modern solutions. Collaborate with stakeholders and changemanagement teams to gather requirements and translate them into clear, actionable technical specifications. Oversee the full software development lifecycle, ensuring timely, high-quality, and secure delivery of projects. More ❯
per week We are seeking an enthusiastic, self-motivated Assistant Clinical Information Systems Manager to join our Clinical Systems Team. You will take responsibility for the day-to-day management of designated systems, ensuring optimal software performance and liaising with system suppliers. Keeping abreast of new developments and functionality will be critical to driving system enhancements. Key Responsibilities Monitor … clinical and IM&T services. 6. To support and train, where appropriate support/training staff during system implementation and throughout the life of systems, evaluating the impact of change on users and liaise with Clinical Systems Transformation staff to revise training materials and Performance & Information staff in respect of reporting requirements. 7. To work on specific projects/… tasks, as assigned by the departmental senior management, ensuring that all requirements of the IM&T agenda are fully met and that all outputs are presented appropriately 8. To liaise with colleagues across IM&T to ensure that as part of any system development they are leading considers IT, system training and information requirements. 9. To understand clinical pathways More ❯
many more. Desired technical skills: Microsoft 365 (Entra ID, Exchange, Teams, SharePoint, Intune, Azure) Windows Server/Active Directory, Networking fundamentals (DNS, DHCP, VPNs, firewalls). Security tools, vulnerability management, and incident response Security technologies (firewalls, IDS/IPS, SIEM, vulnerability scanners) Familiarity with Microsoft Defender and Mimecast. Strong analytical and troubleshooting skills across complex IT environments. Experience of … Compliance, IT Governance, ChangeManagement etc Any relevant professional certifications would be desirable. The company have an excellent reputation within their sector and have shown consistent growth since their inception. Last year, they posted several hundred million pounds profit and will be planning to expand the team in the coming months. Click APPLYto be considered for the role More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
My client, a leading IT solutions and services provider, are recruiting a NetSuite Functional Consultant to join their ever-expanding team. The role will see you lead the ongoing management and implementation of the platform. This is an integral role, working closely with the System Integrator to gather requirements, provide guidance and oversight on design decisions, ensure quality, and … support the continued maintenance and evolution of the solution. Due to the nature of the role, we are looking for previous SuiteTax experience, e-invoicing knowledge, excellent stakeholder management skills, and experience in requirement gathering, process optimisation and IT changemanagement within a Finance domain. To be successful in the role you will need to have: NetSuite More ❯
bradford, yorkshire and the humber, united kingdom
Lancesoft Ltd
the SDLC from requirements gathering through to testing, training, deployment, and hypercare. Guide System Integration Testing (SIT), User Acceptance Testing (UAT), and Payroll Parallel Runs (PPR). Work with changemanagement teams to ensure smooth transition and user adoption. Prepare and maintain project documentation, RAID logs, and status reports. Key Requirements: 14+ years of IT experience , with 8+ … technical teams and senior business stakeholders. Experience leading teams of 10+ members is advantageous. Preferred Attributes: High analytical capability and a solution-oriented mindset. Strong customer focus and stakeholder management skills. Excellent verbal and written communication. Ability to thrive in a high-paced, global delivery environment. JBRP1_UKTJ More ❯
to join our Operations Systems Solutions Team . Reporting to the Head of operations Systems Solutions , the General Manager - Crew System Solutions is responsible for the reliable provision, proactive management, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay , and much more. … you'll be doing: System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity. ChangeManagement & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation. Strategic Development & Integration … strategic direction, values, and objectives. Systems & Technical Proficiency: Proven experience managing diverse system technologies and platforms, with strong capabilities in data administration, system configuration, and infrastructure dependencies. Project Delivery & Change Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes. Communication & Team Leadership: Exceptional communicator with a talent for people More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Akkodis
develop your skills with further training and certifications. The Responsibilities* Provide maintenance and complete operational requests to support day to day operations.* Triage and work bug support tickets.* Support changemanagement by providing solutions or guiding colleagues through the possibilities of Service Cloud.* Create clear documentation (such as HLDs and LLDs) to support change management.* Act as More ❯