Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and ContinuousImprovement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. … of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuousimprovement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service … change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuousimprovement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are More ❯
in days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuousimprovement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third … insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuousimprovement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuousimprovement of the SIAM reporting framework, ensuring … to ensure consistency, comparability, and alignment with ITIL and SIAM principles. Drive the enhancement of dashboards and visualisations to improve usability, relevance, and stakeholder engagement, incorporating feedback and promoting continuous improvement. Promote adoption of self-service reporting tools (e.g. Helix dashboards), providing training and guidance to enable teams to independently access and interpret data while maintaining data quality and More ❯
Product Owners and cross-functional teams to understand, measure, and orchestrate customer journeys. Ensuring the customer remains at the heart of all experiences, both internal and external. Journey Mapping & Continuous Evaluation: Lead the creation and maintenance of customer journey and process maps (e.g. Visio), continuously evaluating their effectiveness and driving improvements based on customer and business needs. Data-driven … to enhance journey effectiveness. Team Development & Support : Coach and support, lead team performance, and act as a point of escalation-fostering growth and alignment with business objectives. Champion of ContinuousImprovement : Model a continuousimprovement attitude, bringing external insights and leadership aligned with the organisation's core values to elevate journey standards. Why Lloyds More ❯
end-to-end delivery of business projects aligned to company strategy, ensuring outcomes are delivered on time, within budget, and to quality standards. Drive benefits realisation and contribute to continuousimprovement within the project delivery framework. Key Responsibilities: Project Delivery: Manage multiple projects, ensuring alignment with business objectives and stakeholder expectations. Financial Management: Control project budgets and … Risk & Compliance: Identify and manage risks, ensuring adherence to governance, regulatory, and internal standards. Stakeholder Management: Build strong relationships across the business and champion best practices in change delivery. ContinuousImprovement: Support operational efficiencies and project management capability growth. Key Skills & Experience: Degree or equivalent qualification. PRINCE2/APM or similar certification. Proven track record of full More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in continuousimprovement, intelligent automation, and analytical precision. By leveraging data to inform decisions and streamline workflows, you'll ensure our services remain not only fully compliant but in … results delivery. Collaborate cross-functionally with assessment and technical teams to ensure smooth delivery of high-stakes qualifications. Lead and inspire a high-performing team, fostering a culture of continuousimprovement and operational excellence. Champion quality and compliance, ensuring all processes meet regulatory and internal standards. Contribute strategically to workforce planning, diversity and inclusion initiatives, and the More ❯
Building and maintaining effective supplier relationships and performance frameworks Collaborating with internal stakeholders across multiple UK sites to ensure procurement supports operational needs Delivering measurable cost savings and driving continuousimprovement Ensuring compliance with internal policies and relevant regulations Ideal Candidate Profile: We are looking for a commercially driven procurement professional with strong stakeholder management skills and … in a manufacturing, industrial, or multi-site environment Strong negotiation, analytical, and supplier management skills Excellent communication skills and a collaborative approach A focus on value delivery, compliance, and continuousimprovement Knowledge of sustainability or ESG-related procurement practices is desirable What’s in it for you? Competitive salary of £50,000 – £60,000 Permanent role with More ❯
Building and maintaining effective supplier relationships and performance frameworks Collaborating with internal stakeholders across multiple UK sites to ensure procurement supports operational needs Delivering measurable cost savings and driving continuousimprovement Ensuring compliance with internal policies and relevant regulations Ideal Candidate Profile: We are looking for a commercially driven procurement professional with strong stakeholder management skills and … in a manufacturing, industrial, or multi-site environment Strong negotiation, analytical, and supplier management skills Excellent communication skills and a collaborative approach A focus on value delivery, compliance, and continuousimprovement Knowledge of sustainability or ESG-related procurement practices is desirable What’s in it for you? Competitive salary of £50,000 – £60,000 Permanent role with More ❯
high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuousimprovement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and … and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance More ❯
high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuousimprovement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and … and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance More ❯
Capabilities: • Committed to high standards of performance and stakeholder satisfaction • Works under pressure and manage conflicting priorities • Flexible and innovative approach to work and problem solving • Drives to achieve continuousimprovement • Embraces change • Demonstrates a positive and proactive approach • Shows enthusiasm and strong commitment to work • Ensures effective communication and has the ability to engage others More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Eclipse IT Recruitment
client experiences, while upholding coding standards and quality assurance processes. Key Responsibilities: Leadership: Lead, mentor, and guide a team of software developers to foster a culture of excellence and continuous improvement. Development: Engage in hands-on software development activities, designing and maintaining applications to meet client specifications. Quality Assurance: Ensure adherence to best practices and meticulous documentation to uphold … managers to prioritize tasks and optimize resource allocation to meet project deadlines. Feedback & Documentation: Conduct regular code reviews, provide constructive feedback, and maintain comprehensive documentation for clarity and accessibility. ContinuousImprovement: Drive initiatives to enhance development processes, tools, and methodologies to optimize efficiency and productivity. Client Engagement: Proactively understand client needs, manage expectations, and identify opportunities for More ❯
Employment Type: Permanent
Salary: £60000 - £75000/annum Company pension, On-site parking
We are seeking a Lead Data Engineer capable of leading client delivery, ensuring the highest standards. This will include working with architects, creating automated tests, instilling a culture of continuousimprovement and setting standards for the team. You will be responsible for building a greenfield modern data platform using cutting-edge technologies, architecting big data solutions and … and AI). Database experience with SQL and No-SQL - Aurora, MS SQL Server, MySQL is expected, as well as significant Agile and Scrum exposure along with SOLID principles. Continuous Integration tools, Infrastructure as code and strong Cloud Platform knowledge, ideally with AWS is also key. We are keen to hear from talented Lead Data Engineer candidates from all More ❯
Harewood, Leeds, United Kingdom Hybrid / WFH Options
Assured Data Protection
support documentation. Ensure documentation is kept up to date and is accessible to internal stakeholders and partners. Support internal training and onboarding related to new service features or enhancements. ContinuousImprovement & Market Awareness Analyse product performance and customer feedback to identify areas for service improvement. Monitor industry trends and competitors to inform strategic decisions and maintain competitive … stories, and creating acceptance criteria. Proficiency with product management and documentation tools (e.g., Jira, Confluence) Strong problem-solving skills and analytical thinking. A passion for customer experience, innovation, and continuous improvement. Bachelor's degree or equivalent experience in a technical or business discipline. What We Offer: Hybrid working options for flexibility Regular team-building and off-site company events. More ❯
efficient, and aligned with user needs. Your responsibilities will span the full application lifecycle, from analysis and configuration through to support and optimisation, with a strong emphasis on collaboration, continuousimprovement, and customer service. Key Responsibilities Participate in the full software development lifecycle: analysis, design, testing, and deployment. Configure, install, and maintain software applications on a range More ❯
communication and leadership abilities, with a knack for mentoring team members. Essential Skills: Agile experience: prior experience and strong working knowledge in Agile methodologies and using processes to drive continuousimprovement Understanding of CI/CD processes and tools. Ability to identify problems and develop problem statements, research on new technologies and propose proof of concepts with More ❯
ensuring any movement to time, cost, scope and benefits are documented, reviewed and signed off via the relevant approval forums Work with the PMO team and wider stakeholders on ContinuousImprovement activities. Identify, develop and implement improvements ensuring our processes remain optimised and in line with industry best practice Reporting & Analysis Create portfolio level reports to provide More ❯
lifecycle, ensuring delivery of high-quality, secure, and maintainable solutions. You will mentor and guide your team to adopt best practices, lead code reviews, and foster a culture of continuous improvement. Key Responsibilities: Lead, motivate, and manage the development team as the Software Development Manager , promoting accountability and technical excellence. Oversee SDLC for .NET applications , ensuring robust coding standards More ❯
operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuousimprovement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing More ❯
work cross-functionally to turn strategy into powerful, real-world solutions. You'll champion engineering excellence—mentoring others, embedding best practices, and driving innovation through clean code, collaboration, and continuous improvement. What You'll Bring You're an experienced technical leader with deep Python expertise and a track record of building scalable, high-performance systems in fast-moving, product More ❯
initiatives that support functional, performance, and automation testing, ensuring environments underpin the test phase they need to support Mentor environment leads, vendors, and delivery partners, promoting best practices and continuous improvement. Provide clear, concise updates on environment status, risks, costs, and delivery progress at programme boards and delivery forums. About You Proven experience managing complex test environments across multiple More ❯
Finance: Collaborating with the finance team to streamline billing cycles and reporting. Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and continuous improvement. Performance Monitoring: Define and track key performance indicators (KPIs) and service level agreements (SLAs) to measure operational effectiveness and identify areas for improvement. Operational Excellence: Drive a culture … of continuousimprovement, regularly reviewing processes and technologies to enhance efficiency and customer satisfaction. Stakeholder Collaboration: Work closely with the sales, technical, and finance teams to ensure a seamless end-to-end customer journey. Project Management: Oversee and manage operational projects, such as the introduction of new software tools or service offerings. Reporting: Provide regular updates and More ❯
the engineering team responsible for end-to-end infrastructure and technology transformation, including legacy decommissioning and GCP-based data infrastructure. Provide technical direction and mentorship, fostering collaboration, innovation, and continuous improvement. Design scalable, high-performance cloud infrastructure on GCP, ensuring availability, resilience, security, and compliance. Implement Infrastructure-as-Code (IaC) using tools like Terraform or Google Cloud Deployment Manager. … to translate business needs into technical solutions aligned with cloud strategy. Communicate progress and risks to senior leadership. Stay current on GCP services and data infrastructure trends to drive continuousimprovement and innovation. What you'll need Extensive experience leading engineering teams in cloud-based data platforms, preferably with GCP expertise. Deep knowledge of cloud architecture, data More ❯
the engineering team responsible for end-to-end infrastructure and technology transformation, including legacy decommissioning and GCP-based data infrastructure. Provide technical direction and mentorship, fostering collaboration, innovation, and continuous improvement. Design scalable, high-performance cloud infrastructure on GCP, ensuring availability, resilience, security, and compliance. Implement Infrastructure-as-Code (IaC) using tools like Terraform or Google Cloud Deployment Manager. … to translate business needs into technical solutions aligned with cloud strategy. Communicate progress and risks to senior leadership. Stay current on GCP services and data infrastructure trends to drive continuousimprovement and innovation. What you'll need Extensive experience leading engineering teams in cloud-based data platforms, preferably with GCP expertise. Deep knowledge of cloud architecture, data More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Page Group
and mobile applications. Collaborate with cross-functional teams to understand requirements and deliver impactful software solutions. Ensure adherence to best practices in coding, testing, and software development processes. Drive continuousimprovement within the development team, including code quality, efficiency, and performance. Take ownership of project timelines and deliverables, ensuring projects are delivered on time and to specification. More ❯
Morley, Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
in AWS-based platforms, automation and performance tuning. Key Responsibilities Lead and develop a team of SRE engineers, setting priorities, providing coaching and creating a culture of reliability and continuousimprovement Define and own SRE strategy, standards and ways of working across the organisation Collaborate with engineering, operations and product teams to ensure seamless delivery and robust More ❯