20 of 20 Permanent Customer Engagement Jobs in West Yorkshire

## Customer Marketing ManagerApply: Leeds Office: Full time: Posted Today: JR102250**Job Context**At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions … genuinely love our products and want to share their experiences. From customer events and advocacy programmes to review campaigns and case studies, you'll create memorable experiences that strengthen relationships, build trust and elevate our brand in the market.**What You’ll Do*** Develop and execute customer marketing ...

Context At Simpro Group, our customers are our greatest advocates. As our Customer Marketing Manager, you'll be responsible for turning customer success stories into powerful marketing assets, building a thriving community of champions who genuinely love our products and want to share their experiences. From customer … create memorable experiences that strengthen relationships, build trust and elevate our brand in the market. What You’ll Do Develop and execute customer marketing and communication strategies that keep customers engaged throughout their journey. Build and grow a community of customer advocates, encouraging reviews across platforms such ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

most recognised supplier brands.This is a highly visible and commercially impactful role with responsibility for shaping global supplier and product marketing strategies, driving customer engagement and supporting revenue growth across multiple international markets. You'll work closely with suppliers, product teams, regional marketers and commercial stakeholders to deliver … innovative go-to-market initiatives that strengthen market share, increase customer acquisition and unlock new growth opportunities.We're looking for someone who enjoys combining strategic thinking with hands-on execution and is excited by the opportunity to influence global marketing performance within a fast-paced technology environment.Specific focus will ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

Remote - United Kingdom JOB ID: FEQ427R333 Location: The customer is based in Leeds or Manchester, United Kingdom Industry: Enterprise Retail or CPG (UKI Enterprise) - The customer is based in Leeds. You will be visiting the client or based there for 2-3 days a week. The Role … Senior Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

role in shaping and delivering market-leading solutions. This is an opportunity for someone who thrives in collaborative environments, enjoys solving complex customer challenges, and can turn customer needs into valuable product outcomes. What you'll do As Product Owner, you will take ownership of the product backlog … responsibilities include: Managing and prioritising the product backlog Translating requirements into high-quality user stories and acceptance criteria Working with stakeholders to understand customer needs and business priorities Supporting release planning and defining key product features Collaborating with Engineering teams throughout the delivery lifecycle Participating in agile ceremonies ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

fastest-growing specialists in Cyber Security products and services, the Presales Executive serves as the technical subject matter expert during the customer engagement lifecycle. Working closely with the Commercial Sales team, Account Executives, and Vendor Alliance leads, the Presales Executive is responsible for discovering customer challenges, scoping … SentinelOne, CrowdStrike) and services for our clients. This is a Hybrid position with the successful candidate attending the Leeds office once a week and customer meetings both virtually and in person when required. Key tasks Technical Discovery & Solution Architecture Engage with prospective and existing enterprise clients to analyse security ...

nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant/Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The successful consultant … supporting go-live, hypercare, and user adoption programmes. Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution. Excellent stakeholder engagement, communication, and relationship management skills. Strong facilitation, training, and knowledge transfer capabilities. Experience working directly with business users in a fast-paced project environment. ...

This is an excellent opportunity for an experienced electrical/control systems engineer who enjoys combining technical leadership with people development, continuous improvement and customer engagement . Working as part of an established engineering team, you will lead the design function while working closely with manufacturing, estimating, customers … implement appropriate engineering KPIs and use data to identify opportunities for improvement. Identify and introduce innovative products, technologies and engineering solutions that enhance the customer offering. Work collaboratively with manufacturing, estimating and other internal teams to ensure effective project delivery. Build and maintain strong relationships with customers, understanding their ...

improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, drive consumption strategy and serve as the technical authority across accounts. You will own executive relationships and mentor others while shaping enterprise data and AI strategies. You will orchestrate multi-workload architectures, real-time data ...

collaborate with architects, analysts and project managers to ensure successful deployments and lasting value for customers. The role combines hands-on technical work with customer engagement and leadership, delivering enterprise software and cloud-enabled solutions across UK and Ireland. #J-18808-Ljbffr ...

SEP2 Limited, a UK cybersecurity specialist, seeks a Presales Executive as the technical SME during customer engagements. You will collaborate with Commercial Sales, Account Executives, and Vendor Alliance leads to uncover challenges, scope tailored cybersecurity solutions, and drive Proof of Concepts for complex programs. The role spans Wingman Managed ...

secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...

portfolio development, including RISE with SAP, GROW with SAP, and Hyperscaler lift & shift offerings. The role also focuses on go-to-market strategy, customer engagements at the C-suite level, and delivering customer-focused blogs and whitepapers. The ideal candidate has 10+ years of SAP experience, 5+ ...