ll do: Be Someone who is naturally inquisitive and passionate about solving problems, you will do your best to find ways to make the customerexperience best in class. Our award-winning Experimentation team exists to maximise the ROI of the product development teams by ensuring that what … is delivered has the greatest impact on the customerexperience and our business KPIs. The role of the Senior Digital Experimentation Analyst is to own the end-to-end process of optimisation for these specific business areas. This is achieved through a data-driven continuous optimisation and improvement … hypotheses for improvement, and then run testing and optimisation programmes to validate and realise these recommendations. What you’ll bring: A passion for the customer, ensuring we do what’s right for the customer every time Experience of digital optimisation and experimentation (A/B and MV more »
Leeds, England, United Kingdom Hybrid / WFH Options
Sky
millions of people love. And we do it all right here at Sky. Team overview Digital Technology is at the heart of providing outstanding customer service. We touch every part of a Sky customer’s experience meaning we tackle a wide range of problems creatively and no … two days are the same. You will be joining a diverse team where the focus is collaboration, doing what’s best for the customer and our people, and having some fun whilst we do it. You will work with the award-winning experimentation team that exists to maximise the … ROI of the product development teams by ensuring that what is delivered has the greatest impact on the customerexperience and our business KPIs. What you'll do: Build & execute A/B tests on both client and full stack Optimizely. Develop and maintain Optimizely experiments, ensuring accurate more »
by the business on our web based products. We are looking for someone who is proficient in .Net C#, ASP .NET MVC with good experience working on micro service solutions using multi-threaded code. Responsibilities will include - Designing\proposing cloud solutions, estimating user stories, developing new features, fixing bugs … for digital solutions, proposing and implementing the most effective approaches and technologies to fulfil requirements. ? Monitor analytics and user journeys to identify and implement customerexperience enhancements. ? Approach work with a mindset that embraces Agile principles and culture, and be a positive example to others of the behaviours … best practices. ? Maintain quality and accuracy of code and ensure effective source code control. Qualifications and Experiences: ? Software development/similar degree or equivalent experience ? Essential experience and in depth understanding of: C#, .NET, ASP.NET MVC, Message Queues, Service Bus & Azure. ? Good understanding of solid principle and .Net more »
Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customerexperience is essential, as you will proactively work with the Service Desk team to support these … into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of … Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across several more »
standards Understand company policy and rules regarding security measures and demonstrate compliance and controls Understand how to maximise sales opportunities and ensure an exceptional customerexperience in line with customer and business requirements Understand product features and benefits, ensuring knowledge is kept up to date in line … communication to all levels, motivating the team and building good working relationships within store Support store manager to coach the team Qualifications The Requirements Experience of leading a team within a retail environment Experience of working with high volumes of product and stock Knowledge of and passion for more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
description: Water Utility Company based in Yorkshire region of England. Job description: Telemetry Engineer Salary & Benefits : £36,469 - £45,811 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customerexperience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform … engineering & IT process throughout the project delivery lifecycle. Adhering to technical standards. Supporting delivery of services that are: What skills & qualifications you will need: Experience?in?building and supporting Telemetry solutions and?services against challenging business targets, in one of the following technical disciplines: Remote Telemetry Units and communications. more »
to £35k pa (D.O.E) Are you a pro active and forward thinking Sales individual? We are looking for a knowledgeable and enthusiastic individual with experience in the automation or engineering industry. Office-based, the sales engineer must have the ability to advise, follow up and complete sales interactions with … the customer base and identify opportunities for them along the way. As an Internal Sales Engineer your main responsibilities will be to: Deliver excellent customer service Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Consistently … the branch, via the telephone by effectively using a range of techniques and resources Identify and action appropriate steps to rectify any shortfalls Manage customer queries in relation to invoices, orders or stock Understand the customer cycle by proactively targeting new customers and developing them into consistent live more »
Harrogate, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
Package (Discounted Gym, 2 paid charity/volunteering days more) Hybrid working available (3 days in the office) It is essential that applicants have experience within an Outsourcing Environment or similar. Our client is seeking an experienced Operations Manager to join their leadership team, this is a business-critical … the MD and SLT to develop and manage the operations budget . Provide regular and transparent reports on operational performance to the MD. SKILLS & EXPERIENCE Operations Management experience within an Outsourcing Environment or similar. Demonstrated experience in process optimisation and performance management . Budget management experience … base. They are motivated to elevate their clients brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth. If you are a results-oriented and strategic Operations Manager with a proven track record in ideally a sales more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
Huge consumer brand one of the UKs most successful and best loved consumer brands. Iconic name with a reputation for quality and exceptional customer experience. Secured a leading place in this diverse market to become an instantly recognisable brand with the most loyal customer base Award winning FANTASTIC … identify trends and opportunities a team of 2 across Paid Social and Affiliates. What I am looking for: I m looking for 4 years experience working in a fast-paced Paid Media team on either Paid Social or Display. understanding of marketing funnels, attribution, and conversion journeys high degree more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom
Furza
career. About the client: Our client is a leading provider of digital solutions, empowering organisations with cutting-edge technology to enhance their operations and customer experiences. With a diverse range of services spanning from mobile apps to automation software, our client is dedicated to driving efficiency and innovation across … articulate the clients offering, features, benefits and the markets to which they are to be applied Identify and qualify organisations matching the clients ideal customer profile and values Position and propose the correct product offering to match customer requirements, placing this in the context of the business case … to ensure tasks and projects are completed to a high quality and on time Be diligent, keep accurate records such as bookings, contact reports, customer reviews, project plans and documentation What are they looking for? Passionate about driving efficiency within customer interaction Hardworking, determined individuals who are money more »