4 of 4 Permanent Incident Management Jobs in West Yorkshire

the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We have an exciting opportunity for … a Problem Manager to join our growing Service Management team. In this role, you will play a key part in managing problems through their lifecycle, supporting the identification of root causes, reducing the likelihood of recurring issues, and contributing to the continuous improvement of IT services. You will also work closely with and support Major Incident Management to ensure follow-up actions are effectively addressed and tracked. Key Responsibilities: Manage the Problem Management process from identification through to resolution, ensuring adherence to established procedures and timelines. Work with technical teams and suppliers to investigate root causes, identify underlying issues, and track corrective actions to completion. Analyse incident and problem data to identify trends, recurring More ❯

This role offers a chance to make a real impact by ensuring the integrity and resilience of the company’s IT environment against evolving cyber threats. Key Responsibilities: Support incident management and security response efforts, providing expertise to address and resolve security incidents quickly and effectively. Perform regular security checks, including daily, weekly, and monthly monitoring of systems … Act. Experience with Microsoft O365 Security solutions and network security operations. Understanding of security testing principles, including vulnerability scanning, risk identification, and mitigation. Knowledge of security auditing and security incident response processes. Experience with event and log analysis to monitor and assess security risks. Solid understanding of Disaster Recovery (DR) and Business Continuity principles. Excellent communication skills, with the … make an impact in a global organisation, apply now. Keywords: Information Security Consultant, IT Security Consultant, Cybersecurity Specialist, Microsoft O365 Security, Enterprise Security Jobs, Information Security Leeds, IT Risk Management, Security Incident Response, Vulnerability Management, ISO 27001, GDPR Compliance, Security Awareness, Disaster Recovery and Business Continuity. More ❯

supporting 7,500 colleagues worldwide. Key Responsibilities Lead the Digital Experience (DEX) lifecycle: needs analysis, persona mapping, reporting, and continuous improvement. Manage DEX tools: selection, deployment, configuration, reporting, vendor management, and integration with IT systems. Monitor performance, adoption, and sentiment; drive automated self-healing and behavioural change. Collaborate with IT, security, operations, and HR to align DEX with organisational … needs. Support incident management, create knowledge resources, and ensure endpoint compliance and optimisation. Promote digital dexterity, automation, and agile working practices across the organisation. Mentor technical staff and champion best practices. Skills & Experience Degree in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting More ❯

They will bring knowledge of core AWS and Azure services and experience performing systems engineering tasks as part of a project team. Duties/Scope The day-to-day management of the cloud infrastructures for Aptean's Business Systems, Applications, High Availability, and BAU (Business as Usual). Constant examination and re-evaluation of existing systems to provide efficiencies … cloud infrastructure model. Pre-requisites You will need at least 2 years' experience with cloud infrastructures, their configuration, monitoring and maintenance. Technical Essential Networking & Networking Administration Internal & External DNS Incident Management Windows Operating Systems (2016, 2019, 2022, 2025) Technical Troubleshooting and Problem Solving AZURE Cloud/Virtualisation Infrastructure Management Share Knowledge and Best Practice with Peers Technical … Microsoft Web Server (IIS) Administration Microsoft SQL Server Administration and Scripting PowerShell scripting Load Balancer Configuration Server Monitoring Linux Operating Systems (RH9, CentOS, Debian) AWS Cloud/Virtualisation Infrastructure Management Personal Essential You will need to be a good communicator as you will be liaising with a varied range of positions from the ground up to Senior Manager levels More ❯