1 to 25 of 26 Permanent Service Delivery Jobs in West Yorkshire

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point … contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working … closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead ...

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Key Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support the full project ...

Title: IT Service Management Analyst Location: Hybrid - Leeds Salary: Up to £45,000 + comprehensive benefits package Why Apply? Within a business showing continuous growth, you'll play a key role in strengthening established IT service delivery services across a complex enterprise environment. It'll offer … also supporting governance, compliance, and continuous improvement. You'll be working to recognised frameworks such as ITIL, ISO20000, and ISO27001. It suits an IT service management professional who thrives in high-impact situations and values structure, quality, and measurable outcomes. IT Service Management Analyst Responsibilities Manage the Major ...

seeking an established Director of IT to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure … enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion ...

opened up several career opportunities for cybersecurity professionals. This role is working within the fast-paced, dynamic and varied Ops team delivering an excellent service to clients, and is ideally suited to a cyber-security professional looking for a fast-paced scale-up environment, where hard work is rewarded … Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc. This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer ...

marketing support. The role is crucial in enabling the Business Development and Sales team to focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels … coordinating calendars, and ensuring timely follow-up on customer enquiries and opportunities · To assist with customer onboarding processes, ensuring smooth transition from sale to service delivery · To maintain sales collateral, presentations, and marketing materials, ensuring they are current and accessible to the sales team · To provide after-sales ...

installs, decommissions, moves, and maintenance functions. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. Shift Pattern: 4 Days on, 4 Days off 12-hour shifts (7am – 7pm/7pm – 7am) Responsibilities: Change control management Incident … environments and data centres Willingness to travel when required Strong knowledge of infrastructure technologies and networking concepts Competence in MS Office and helpdesk/service delivery applications Reliability and consistency in approach Ability to work effectively under pressure Flexibility towards shift patterns Clear and professional communication skills ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

Location: Derby – On-site (5 days a week) Salary: Up to £55,000 Contract: Permanent A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands … production applications using Python, JavaScript/TypeScript, and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

services in line with your current capabilities, and future capabilities after suitable training/mentoring. You will be responsible for providing professional service delivery including but not limited to; consultancy services and audit/assessment services against multiple security compliance frameworks/standards, and delivery of other … consultancy services as required to service our customers’ needs. This role will require additional activities as part of your job responsibilities to support the delivery of services which will include, but not limited to; customer scoping calls and scoping activities, quality assurance activities, customer project admin/planning ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof of work … single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Skills & Experience Minimum 2 years’ experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics ...

achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Provide a comprehensive and efficient Systems Support service, including the support and administration of Incommunities corporate application systems. Deliver advanced and specialist support of all Incommunities specialist housing systems, including Capita Open … Housing, Advanced Open Accounts, DRS, Sage X3. Provide excellent customer service and support to Incommunities internal and external customers. Participate in the evaluation, feasibility, design and implementation of computerised management systems. Work closely with the Development and Business Intelligence Teams in specification and testing of all newly developed applications. ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

flexible. What matters most is your ability to combine strong technical understanding with outstanding leadership skills, someone who can balance strategic vision with practical delivery and foster a culture of trust, growth, and excellence. If youre passionate about leading people, influencing technology direction, and working in an environment where … lasting impact. As Senior IT Manager you will: Oversee IT operations and infrastructure across multiple sites Lead and mentor a team of engineers and service desk professionals Champion cyber security and risk management initiatives Work closely with senior stakeholders to align tech strategy with business goals Introduce improvements ...

throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems, hardware … Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve service delivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software ...

collaborate with our global software teams to provide software support and development. Key Responsibilities: Assumption of on-call duties in an international environment. Service delivery manager for new and long-term existing customers. Carrying out software support incl. documentation of incoming .service cases including a description of solutions. … Project collaboration in software projects (CS, MU, PS, IS). International project commissioning and after-go-live support. Service support for existing customers (WCS, MFC). Qualifications & Experience: Experience with 24/7 on-call 2nd-level support High level of service and customer orientation Solution-oriented ...

agents across 15,000+ branches in Europe, Middle East, Australia, New Zealand, and beyond — managing properties, client engagement, rent collection, and outstanding service delivery. They are looking for an experienced Senior Perl Engineer specifically with deep payments expertise to join the team driving the continued development and rapid growth ...

experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Bradford, seeking a talented professional to join their growing team. What you’ll do: Provide exceptional 2nd and 3rd line support across … range of technologies. Troubleshoot complex issues and deliver effective solutions for diverse client environments. Work closely with clients to ensure smooth operations and outstanding service delivery. What we’re looking for: Strong background in IT support within MSP or similar environments. Hands-on experience with Windows Server, Active Directory ...

experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Bradford, seeking a talented professional to join their growing team. What you’ll do: Provide exceptional 2nd and 3rd line support across … range of technologies. Troubleshoot complex issues and deliver effective solutions for diverse client environments. Work closely with clients to ensure smooth operations and outstanding service delivery. What we’re looking for: Strong background in IT support within MSP or similar environments. Hands-on experience with Windows Server, Active Directory ...

Responsibilities Win, retain and deliver senior level retained search assignments within Legal Technology. Build strong and trusted relationships with software providers, managed legal service businesses, alternative legal service providers and law firm innovation teams. Prepare clear assignment briefs and manage structured, transparent search processes. Conduct detailed market research … organisation and attention to detail with the ability to manage multiple assignments and deadlines. An interest in technology and the evolution of modern legal service delivery. A collaborative mindset and a desire to contribute to a supportive high performance culture. A degree level education or equivalent professional experience ...