7 of 7 Permanent Service Management Jobs in West Yorkshire

services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design … management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers ...

newly created role leading customer experience, service performance, and client escalation management, setting up a service management function in a high-growth environment and shaping the end-to-end customer journey. Client Details This business is a fast-scaling, technology-led business services organisation undergoing significant … experience. Description You will be the voice of the customer and the guardian of an exceptional customer journey. You'll take ownership of service performance, client communications, escalations, insights, and continuous improvement - ensuring every touchpoint is smooth, predictable, and high quality. This means: Acting as the main contact ...

system users across the Trust. Work collaboratively with IT colleagues and clinical staff to ensure systems meet operational needs. Maintain high standards of customer service and technical support. Contribute to the continuous improvement of clinical information systems. Deliver detailed training sessions on the use of clinical systems through … independently as well as within a close-knit team. You will demonstrate: Proven experience with NHS clinical systems, particularly SystmOne. Strong communication and customer service skills. Ability to manage multiple priorities and deliver results under pressure. Proficiency in IT systems and applications. Experience in developing elearning packages and training ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

experience) Hours: 40 hours per week Location: Leeds Type: Full-time, permanentAre you an IT professional who enjoys solving problems and delivering great service in a fast-moving environment? This is a fantastic opportunity to join a respected and forward-thinking organisation in Leeds as an IT Support Engineer.You … asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system effectiveness. Support end-user device management, including setup, configuration, and security. What We’re Looking For Experience in IT support or infrastructure roles (2nd and 3rd line). A proactive, customer ...

Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking … across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues ...

Specialist, youll have the opportunity to learn and grow within a global technology environment. Youll gain hands-on experience with live event monitoring, incident management, and OTT platform operations while working alongside experienced colleagues. If youre passionate about sport, eager to develop technical skills, and thrive in fast-paced … What You'll Be Doing: Monitor DAZNs live platforms, performing event and health checks to ensure smooth operations. Log and escalate incidents clearly using service management tools (e.g., ServiceNow). Assist with Level 1 triage of customer-impacting issues. Support live event readiness processes, working with senior team ...