Job Description - Senior Client ServicesManager (25393) Senior Client ServiceManager Permanent, Full Time (37.5 hpw) Salary £28,174 to £30,804 per annum Plus, great benefits including Health Cash Plan! Home, a place where you belong Join us as a Senior Client ServicesManager … is more than a job; it's an opportunity to unleash potential, lift lives, and lead with purpose. Typical day as a Senior Client ServiceManager While no two days are the same, here's a flavour of your responsibilities: Leading, coaching, and inspiring a team to … deliver exceptional support services, as reflected in customer satisfaction surveys and KPIs. Serving as the Safeguarding Lead for the service to ensure customer safety and support. Ensuring health and safety checks, risk assessments, and records are completed accurately. Managing contracts, budgets, KPIs, and liaising with stakeholders and commissioners. Managing More ❯
Location: Bradford, BD1 4QU with requirement to travel between service locations. This role can be carried out in a hybrid capacity. Probationary period: Six months date: Thursday 5th June About Us Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote … and helping people to recover and sustain improved wellbeing Benefits include: 25 days annual leave per year, rising to 28 days with length of service plus bank holidays Up to two additional leave days each year for wellbeing Simply Health Cash Plan for personal health costs Employee Assistance Service … Mindful Employer, Disability Confident, and Real Living Wage Role Overview Are you a passionate leader ready to make a difference? We're seeking a ServiceManager for our Adults and Older Adults team, overseeing Community Companions and Wellbeing services. Community Companions is volunteer-led, offering early intervention More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Ligentia
Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing day … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process Improvement … Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT serviceMore ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes and … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
The STRAT7 Group Limited
spanning 25 years. Position STRAT7 Audiences is looking for a Senior Client Services Manager. The focus of the role is to provide the best service to our clients both commercially & operationally for their global data collection needs, ensuring they are serviced with expertise, pro-activity and an endearing attitude. … progression available within STRAT7 Audiences due to your exposure to both operational & commercial sides of the business. The role As a Senior Client ServicesManager, you will be responsible for managing a range of clients across the Audiences agency, often globally, responding to briefs for new projects, liaising … survey data on a global scale. We pride ourselves on strong customer relationships, operational excellence and a commitment to data integrity. We compete on service, with a focus on partnerships and relationships with our clients at the heart of everything we do. STRAT7 Audiences working environment is focused on More ❯
learn, develop, and be recognised, Cairn a place where you can build a career, you're proud of. About the Role: As Guest ServicesManager, you'll be the friendly face that helps create memorable first impressions and smooth guest journeys from check-in to check-out. You … ll lead the front office team while on shift and act as Duty Manager when required-ensuring the delivery of excellent service, smooth handovers, and rapid resolutions to any guest needs or issues. This multi-skilled role may also include supporting with reservations, sales and revenue, food … and beverage service, and helping manage conference and events setups. Every day will bring something different-what won't change is your warm welcome and eye for detail. About You: Hospitality Pro - You have experience in hotel reception or guest services at a supervisory level and are known for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
CreateFuture
roles, consistently meeting or exceeding targets. Successful management of accounts with £5m+ annual revenue, growing long-term relationships, and driving measurable client outcomes. Client Service Excellence: Extensive experience in professional services and digital product and technology delivery, working directly with senior stakeholders to deliver value and satisfaction. Growth Mindset More ❯