Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with experience of liaising directly with Senior Stakeholders. … Good/broad knowledge of Windows10, MS Office, MS Server, AD, Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable … agile, and home working BUPA Permanent health insurance Flexible pension scheme Medicash EAP with access to counselling Enhanced family leave policies Access to 10 days fully subsidised emergency or back-up care per year Life assurance Annual travel season ticket loan Dress for your day policy Bespoke training more »
requirements and creating technical documentation. Systems, Databases and Architecture Support SQL Version 2012 and higher SQL Cluster SQL Mirror and Replication, Availability Groups Windows Server 2016/Windows10 and above for desktops and user laptops CAD (999)/PTS/IUC (111)/ more »
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Applause IT Limited
Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services to … all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will experience with: MicrosoftWindows server (2012, 2016, 2019 and 2022 Windows 7/10 and Microsoft Office Virtualisation troubleshooting (Hyper V) Cloud Services (Azure … not be eligible to apply. If this sounds like the role for you, please click APPLY NOW! Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid more »