1 of 1 Permanent Customer Retention Jobs in Weybridge

Account Manager

Hiring Organisation
Reed
Location
Weybridge, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £42,000 per annum, Inc benefits
Financial Services Industry. This full-time role is ideal for someone who is keen to oversee client relationships, ensuring satisfaction and retention while meeting business goals. Day-to-day of the role: Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance. Client … primary point of contact, build strong relationships, and ensure clients receive exceptional service. Strategy & Improvement: Develop and implement strategies to enhance customer satisfaction, retention, and sales; aligning with company objectives. Issue Resolution: Investigate and resolve complex client complaints and handle escalations. Operations & Reporting: Oversee daily operations, ensure ...