2 of 2 Permanent JIRA Jobs in Weybridge

commercial or contractual delivery commitments. Experience of regulated governance, testing cycles, information security, data protection or operational resilience. Experience with Microsoft Project, Planner, Jira, Azure DevOps, SharePoint, Visio or similar tools. #J-18808-Ljbffr ...

strategies, queue management, and workforce management concepts Understanding of key contact centre performance metrics such as SLA, ASA, EWT, and transfer rates Experience using Jira and ServiceNow Excellent stakeholder management and communication skills across both business and technical teams Plusses Include: Genesys Cloud certifications Experience with Conversational AI, including ...