IT Digital Customer Advisor
- Hiring Organisation
- Back TO Work
- Location
- Whitley Bay, Tyne And Wear, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 25,700 Annual
contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment. KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systems Provide basic IT support and guidance for common … escalate where necessary Support users with account access, passwords, and basic software issues Deliver a positive and professional customer experience CANDIDATE REQUIREMENTS Strong communication and customer service skills Interest in starting a career in IT support Organised and able to follow processes Willingness to learn technical skills ...