IT Apprenticeship
- Hiring Organisation
- Baltic Apprenticeships
- Location
- Wigan, Greater Manchester, North West, United Kingdom
- Salary
- £18,000
role in supporting hotel clients with their cloud telephony and networking systems. You will gain experience in technical support, fault-finding, installations, and VoIP technologies while working with experienced professionals. A Typical Day in the Job: Technical Support & Troubleshooting - Diagnose and resolve faults in cloud telephony, routers, switches, and networks … ensuring systems are ready for deployment. Remote & On-Site Support - Respond to faults, moves, additions, and changes while providing assistance to customers and colleagues. VoIP & Network Monitoring - Use Wireshark, Magic, and BroadWorks to analyse VoIP performance and check device configurations. Documentation & Compliance - Accurately log work orders, reports, and stock control ...