2 of 2 Permanent Microsoft 365 Jobs in Willenhall

system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory … Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining ...

Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to £45k depending upon experience Pension scheme 33 days holiday ...