2 of 2 Permanent Customer Experience Jobs in Wilmslow

will play a pivotal role in shaping how our products perform throughout their lifecycle, from product concept and development through to deployment in customer laboratories. Working across engineering, service, manufacturing, quality and customer-facing teams, you will help define and implement strategies that improve reliability, serviceability and overall … system performance. This role is ideal for an experienced systems thinker who enjoys solving complex multidisciplinary challenges, using field and customer insights to influence product strategy, and collaborating across organisational boundaries to deliver exceptional customer experiences. Responsibilities Lead initiatives that improve the reliability, serviceability and customer experience ...

Waters Corporation in Wilmslow, UK, seeks an experienced Reliability Systems Engineer to lead initiatives that improve product reliability, serviceability and customer experience across Waters Clinical and IVD platforms. You will collaborate with cross-functional teams across engineering, hardware and software, perform data-driven analyses, mentor colleagues and influence ...