2 of 2 Permanent BMC Jobs in Wiltshire

Design) \n \n We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix. \n \n Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities, understand user needs and redesign key IT service ...

processes and PAM dependencies •Define PAM integration requirements and recommended approaches •Produce high-level integration diagrams and operating model inputs •Support service modelling within BMC Remedy and BMC Helix •Identify risks, issues, dependencies, and integration constraints •Map ITSM processes to PAM audit and compliance requirements •Develop MVP recommendations … Incident, Change, Problem, and Request Management •Knowledge of Privileged Access Management (PAM) concepts and governance •Experience with SACM and service modelling principles •Knowledge of BMC Remedy and/or BMC Helix •Experience producing process maps, integration designs, and operating models •Understanding of APIs, workflow automation, and service integrations ...