4 of 4 Permanent Incident Management Jobs in Wiltshire

lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

great opportunity comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in Cyber Security operations, threat management Strong knowledge of SIEM, XDR, EDR, vulnerability management, firewalls and network security Good understanding of risk management, vendor security assessments and compliance ...

eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style. Key Responsibilities: Lead the problem management process, ensuring effective identification, analysis, and resolution of underlying causes of incidents. Conduct root cause analysis (RCA) for recurring or major incidents and coordinate corrective … support teams to identify trends and recurring issues impacting service performance. Develop and maintain known error databases (KEDB) and knowledge articles to support faster incident resolution. Coordinate problem investigations and ensure appropriate technical resources are engaged to resolve underlying issues. Monitor and report on problem management metrics, including ...

will typically be split as follows: 60% troubleshooting and resolving tickets 20% building and improving our documented knowledge base 20% stakeholder engagement and relationship management What you will be responsible for: Providing 2nd line support across core business and ERP systems Investigating incidents related to data integrity, workflows, integrations … Escalating and tracking defects with 3rd line teams and vendors Monitoring system integrations and resolving failures Supporting and improving use of the IT service management platform Creating and maintaining support documentation and knowledge articles Identifying recurring issues and driving continuous improvement Building strong relationships with business teams to support ...