1 to 25 of 33 Permanent Service Delivery Jobs in Wiltshire

Head of Service Delivery - HR & Payroll

Location
Swindon, England, United Kingdom
Billingham, County Durham, United Kingdom Swindon, Wiltshire, United Kingdom Newport, United Kingdom Billingham, County Durham, United Kingdom Job Description Head of Service Delivery – HR & Payroll Swindon, Newport, or Stockton-on-Tees – flexible and hybrid working options Band G - £67,383 We are in an exciting period of transformation … that will shape the future of shared services across government. Through the introduction of new technology platforms, service lines and clients, we are expanding both the scale and sophistication of what we do. This includes transitioning to a multi-ERP platform organisation, onboarding new government clients and reimagining ...

IT Supplier Delivery Manager

Location
Chippenham, England, United Kingdom
Shape the future of IT service delivery on a global scale At Alliance, technology plays a critical role in enabling our business and supporting colleagues across the globe. We're looking for an experienced IT Supplier Delivery Manager to join our Group IT team and take ownership … strategic IT partner ecosystem, ensuring exceptional service delivery, strong supplier governance, and continuous improvement across our global operations. This is a highly visible role, working closely with our Systems & Technology Director, key business stakeholders, and external technology partners. You'll be responsible for managing Alliance's strategic ...

Service Delivery Manager

Location
Chippenham, England, United Kingdom
varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive … customer-focused technology solutions. As part of our continued growth, we are looking for a Service Delivery Manager to lead the day-to-day operation of our Technical Services team. This role offers an excellent opportunity to shape how we deliver service to our clients while developing ...

Service Manager

Location
Corsham, England, United Kingdom
Select how often (in days) to receive an alert: Service Manager Location: UK - Mobile England, UK - Cust site - Corsham | Job-ID: 219613 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team You’ll be joining an existing high performing team … largest customers in the UK business, playing an important role in supporting BAU service assurance and leading the continuous improvement of our service performance. You’ll work closely with a supportive team of Service Managers and will report to the Senior Service Manager. This role offers ...

Service Desk Manager

Location
Devizes, England, United Kingdom
meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. Leveraging automation … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

Cloud Service Manager

Location
Corsham, England, United Kingdom
Corsham Cloud Service Manager Posted on Wednesday, 23rd September 2026 Quick Apply iO are seeking an experienced Service Management Consultant to join a Defence programme in Corsham. The role will focus on designing, implementing and continually improving ITIL-aligned service management processes within a cloud-based environment … working closely with suppliers, operational teams and customer stakeholders. Key Responsibilities Own and improve ITIL service management processes across Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI). Support cloud-based and multi-supplier service environments. Manage service governance, reporting ...

Administrator

Hiring Organisation
Victim Support
Location
Chippenham, Wiltshire, South West, United Kingdom
Employment Type
Part Time, Work From Home
Salary
£26,000
looking for a detail-focused, team-oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Wiltshire. This role is to provide vital administrative support, helping to ensure the effective delivery of services and maintain high standards of service provision for victims … would be happy to discuss preferred working days and hours at interview. The role is home-based, with frequent travel across Wiltshire to support service delivery, attend meetings, and participate in training and other work-related activities. Do you want to make a difference every ...

Lead Developer

Location
Devizes, England, United Kingdom
real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

MSP Service Delivery Leader - Cloud & IT Projects

Location
Chippenham, England, United Kingdom
Elevate Cloud, based in Chippenham, is seeking a Service Delivery Manager to lead the day-to-day delivery of our technical services and oversee the Technical Services team. The role ensures our clients receive consistently high-quality service through our support desk, on-time project delivery … smooth onboarding of new clients. You will coordinate engineers, manage workloads, prioritise tasks, and escalate issues as needed while maintaining a culture of service excellence. #J-18808-Ljbffr ...

Customer Services Manager

Location
Bradford-on-Avon, England, United Kingdom
Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions, and is responsible for ensuring an outstanding customer experience. This newly created role requires a strong customer-first mindset … will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‐party distributors. Team Leadership: You will lead both the Applications Support and Customer Returns teams. ...

Service Management Support - Swindon

Hiring Organisation
Office Angels
Location
Swindon, Wiltshire, United Kingdom
Employment Type
Full-Time
Salary
£12.98 - £16.83 per hour
Advert: Service Management Support Our client, a dynamic and forward-thinking organisation based in Swindon, is seeking a motivated and skilled Service Management Support professional to join their vibrant team. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, this opportunity … could be the perfect fit for you! Position Details: Role: Service Management Support Contract Type: Temporary to Permanent Hourly Rate: £12.98 - £16.83 per hour Working Pattern: Full Time, Monday to Friday Location: Swindon About the Role: In this essential role, you will be at the heart of service ...

Technical Account Manager

Location
Chippenham, England, United Kingdom
customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

Service Delivery Leader — Drive Excellence & Growth

Location
Corsham, England, United Kingdom
Computacenter is seeking a Service Manager to lead delivery and continuous improvement for a major UK customer. Based in Corsham, you will oversee a busy service, manage a diverse team, and report to the Senior Service Manager. You will drive service performance, govern contractual obligations … collaborate with multiple departments to ensure seamless delivery and commercial success. #J-18808-Ljbffr ...

Service Asset & Configuration Manager

Location
Corsham, England, United Kingdom
Title: DV Cleared Service Asset & Configuration Manager Location: Corsham (Onsite) Duration: 6 Months with possible extension Rate: Up to £500 per day via an approved umbrella company Must be willing and eligible to go through DV clearance process We are looking for an experienced Service Asset & Configuration Manager … programme supporting a critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure. Working within a highly secure environment, you will take ownership of SACM activities, ensuring ...

Lead Infrastructure Operations Engineer

Location
Devizes, England, United Kingdom
role in delivering the reliable,secureand resilient technology services that enable modern policing. Leading infrastructure operations acrosson-premiseand cloud environments, you will drive service excellence, operational maturity and continuous improvement while supporting Wiltshire Police's digital transformation. Working with engineers,suppliersand stakeholders,you'llhelp shape the future … services, championautomationand modern operating practices, and ensure critical digital platformsremainavailable when they matter most. What you will be doing Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services. Lead and develop a team of infrastructure specialists, building capability ...

Voice Operations Professional

Hiring Organisation
BT Group
Location
Corsham, Wiltshire, United Kingdom
Salary
£ 70 K
critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.The successful candidate must be eligible … Government Security Clearance.What you’ll be doingProvide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service.Maintain platform security ...

Voice Operations Professional

Location
Corsham, England, United Kingdom
critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.**The successful candidate must … ## **What you’ll be doing*** Provide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service. ...

IT Security Manager

Hiring Organisation
Thomas Search
Location
Tidworth, Wiltshire, United Kingdom
Employment Type
Permanent
technology security strategy, roadmap, initiatives and compliance activities, reporting progress and outcomes clearly. Collaborate with stakeholders, cyber teams and the quality team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

Senior Application Engineer

Hiring Organisation
Michael Page
Location
Swindon, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£42730 - £53477/annum
Details Our client is a major public sector shared services organisation undergoing significant digital transformation. With a focus on modernising technology platforms and enhancing service delivery, they are investing heavily in enterprise applications to support future growth and operational excellence. Description As a Senior Application Engineer specialising ...

Modern Workplace Engineer

Location
Swindon, England, United Kingdom
trust we’re as good as our word. We are seeking an experienced Modern Workplace engineer to join our team reporting into the Service Delivery Manager. This is an excellent opportunity for someone with hands‐on experience in the cloud and end user compute space ...

Senior Procurement Manager

Location
Swindon, England, United Kingdom
exciting time to join us as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. … same, and every task contributes to shaping the future. We’re committed to helping our government partners achieve the best outcomes and consistently meet service level agreements (SLAs). Our Procurement function is made up of a diverse, expert team working collaboratively in a supportive, flexible environment. Key responsibilities ...

Halo ITSM Lead Developer — AI & Automation

Location
Devizes, England, United Kingdom
Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

Service Desk Manager — Lead AI-Enabled Support (Hybrid)

Location
Devizes, England, United Kingdom
Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

Technical Authority

Location
Corsham, England, United Kingdom
final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long‐term organisational goals. Key Responsibilities Technical ...

Technical Authority

Hiring Organisation
MASS
Location
Corsham, Wiltshire, United Kingdom
Salary
£ 70 K
final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards.You will work closely with engineering teams, service delivery, and customers, providing authoritative guidance, challenging assumptions where necessary, and ensuring that technology decisions support long‐term organisational goals.Key ResponsibilitiesTechnical Assurance & LeadershipProvide expert ...