1 to 9 of 9 Permanent Service Delivery Jobs in Wiltshire

work scheme Retail discounts Career development support We are looking for someone to lead, develop and line manage the technical capability within the IT Service Delivery team, assuming responsibility for the delivery of internal and external tasking and contribute to the planning activities. Working closely with our … Service Delivery Manager and being responsible for: Monitoring and event management Service configuration management Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to relevant standards, policies and procedures including the Change Management Process, for both internal and external customers … process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through mentoring, procedures, systems and standards Lead on technical tasks, being aware of business impact, timescales and security more »

Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … will be Swindon, Bath This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

Miles Recruitment have a great opportunity for a Service Controller to join a well established and thriving company who are committed to delivering innovative solutions and exceptional service to clients. As Service Controller, you will be responsible for providing reactive incident and follow up maintenance to customers … exact nature and location of the incident and progress to the appropriate team. - Provide support and guidance to colleagues. - Make recommendations to enhance customer service delivery and the effective use of resources, tools and equipment. To excel in this position as Service Controller, it is important that more »

We are currently offering a welcome payment of £5,000 (£2,500 on joining the trust, a further £2,500 on 25th month of service subject to a minimum three year contract) to join us as a full-time permanent Band 8a Haematology Laboratory Manager. Are you passionate about … delivering outstanding patient care and driving quality service? As a state registered Biomedical Scientist, you'll take the helm of our Haematology service, collaborating closely with our Blood Sciences Management team and Head of Pathology. Together, we'll ensure a service that's not just quality-driven … but patient-centric, too. Thanks to a recent joint procurement exercise with the South 6 Pathology Network, a managed service contract has been implemented and the department now benefits from new state of the art equipment and modern facilities which provides the space and capacity to expand. Plus, our more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Windows Engineer to join them in supporting customer and internal projects across the South West more »

recommended solutions to implement new technologies, hardware, cloud solutions and applications that can improve Business IT functionality. Contribute to the activities raised to the Service Delivery Team. Manage relationships with relevant 3rd parties for support of all the above technologies. Assisting with on-call to the sites on more »

ISAM Engineer Service Operations Location Chippenham We are seeking a motivated and skilled ISAM Engineer (Technical Engineer) to join our IT Service Desk team. As a key member of the team, you will be responsible for providing exceptional technical support to our users, resolving application-related issues, and … ensuring seamless IT service delivery. This role requires a strong problem-solving mindset, excellent communication skills, and a passion for customer satisfaction. They will be responsible for incoming issues and service requests, categorizing and managing their workload. This role is Monday-Friday, with core hours of … gains support where appropriate. Understands the requirements of the customer’s business, and the scope of the contract and knows how issues impact the delivery of service. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies, and techniques more »

lines within the division. Additionally, you will facilitate the development of product and consulting skills across the team, ensuring continuous improvement and excellence in service delivery. Working directly with the UK Team Leaders, you will drive continuous improvement initiatives and execute the revenue and associated targets for the Division. … Enforces standard policies and procedures consistently. Operations Management Supervises the day-to-day activities of direct reports to ensure the successful execution of project delivery services. Identifies resource needs and assigns individual responsibilities. Monitors utilisation of direct reports and adjusts assignments as necessary. Tracks and approves team hours and more »