2 of 2 DemandTrendPermanent 1st Line Support Jobs in Wimborne

1st Line IT Support Engineer - £24,000 - £27,000 DOE - Three Legged Cross Our client is a growing IT and Telecoms Managed Service Provider (MSP), supporting over 500 active business customers across Dorset and Hampshire. They deliver a full suite of IT and telecoms services—including cloud solutions, VoIP, network infrastructure, cybersecurity, and end-user … support—to businesses of all sizes and sectors. Due to continued growth, they are seeking a motivated 1st Line IT Support Engineer to join their dynamic support desk team. This is an excellent opportunity for someone with a genuine passion for technology , who enjoys solving problems and delivering excellent customer service. … experience but have a strong interest in computing , a technical mindset , and a customer-first attitude . Full training and ongoing development are provided. Key Responsibilities As a 1st Line Support Engineer, you will be the first point of contact for customer support queries. Your main responsibilities will include: • Providing remote helpdesk More ❯

1st Line IT Support Engineer (Entry Level) Location: Wimborne Full-time | Permanent Salary: £23,000 - £25,000 About the Role We’re looking for an enthusiastic 1st Line IT Support Engineer to join our clients growing team. This is an entry-level position — perfect for someone with a genuine interest … in IT who’s eager to learn. Key Responsibilities Provide first-line technical support to users via phone, email, and in person Log, track, and resolve IT support requests efficiently Troubleshoot basic hardware, software, and network issues Escalate complex problems to senior engineers when needed Assist with setting up laptops, desktops, mobile devices, and … manner Team player who can follow processes and adapt quickly Previous IT experience or knowledge is a bonus, but not essential What We Offer Full training and ongoing support to build your IT career Clear progression opportunities within the IT team Supportive and friendly work environment How to Apply If you’re ready to kickstart your career in More ❯