Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
Aspire Jobs
Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customerservice skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be … with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customerservice skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯
their IT issues. Key Responsibilities of the 1st Line IT Support Engineer include: Providing 1st Line technical support to clients via telephone, email and face to face Logging all service tickets Responding to technical issues in a timely manner and escalating where necessary Prioritising and managing your own workload to ensure Service Level Agreements are met Providing strong … customerservice to all clients as well as building good working relationships with customers Setting up laptops, PCs and mobile phones as well as user accounts. Key Requirements of the 1st Line IT Support Engineer will include: A passion for IT and technology Experience working within an IT Helpdesk environment would be beneficial, ideally 1 years’ experience but … not essential Strong communication skills Excellent customerservice skills A willingness to learn and proactive attitude Strong work ethic Excellent problem-solving skills and able to troubleshoot and resolve issues Team player Ability to work under pressure and to deadlines. More ❯
efficiently Troubleshoot basic hardware, software, and network issues Escalate complex problems to senior engineers when needed Assist with setting up laptops, desktops, mobile devices, and user accounts Deliver excellent customerservice to colleagues and end users About You Genuine passion for IT and technology Strong problem-solving skills and a willingness to learn Excellent communication skills with a More ❯
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
1st Line IT Support Engineer - £24,000 - £27,000 DOE - Three Legged Cross Our client is a growing IT and Telecoms Managed Service Provider (MSP), supporting over 500 active business customers across Dorset and Hampshire. They deliver a full suite of IT and telecoms services—including cloud solutions, VoIP, network infrastructure, cybersecurity, and end-user support—to businesses of … Support Engineer to join their dynamic support desk team. This is an excellent opportunity for someone with a genuine passion for technology , who enjoys solving problems and delivering excellent customer service. This role is open to individuals who may not have formal IT support experience but have a strong interest in computing , a technical mindset , and a customer-first attitude . Full training and ongoing development are provided. Key Responsibilities As a 1st Line Support Engineer, you will be the first point of contact for customer support queries. Your main responsibilities will include: • Providing remote helpdesk support via phone, email, and service portal. • Logging, managing, and resolving support tickets. • Diagnosing and troubleshooting technical issues (hardware More ❯