Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
incl. email, Teams, security). • Microsoft Windows Server and Desktop environments. • Mac OS support (desirable but not essential). • PC hardware troubleshooting and software installation. • Understanding of basic networking (LAN/WAN, routers, Wi-Fi). • Experience with managed Wi-Fi and backup systems (desirable). • Virtualisation technologies (e.g., VMware, Hyper-V) – preferred. • Prior experience working in a Helpdesk or More ❯
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving license. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications More ❯
documentation in CRM/ticketing systems Spotting opportunities for improvements or extra services What you’ll bring: Strong networking skills (routing, switching, firewall config) Experience with Wi-Fi deployments & LAN infrastructure Confident with virtualisation and Microsoft cloud Working knowledge of SIP, broadband, and hosted telecoms Good project management and deadline delivery skills Excellent communicator with a practical, customer-first approach More ❯