2 of 2 Permanent Customer Service Jobs in Winchester

will execute infrastructure solutions that align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing them with guidance/advise. … server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners to ensure continuity … environments Strong troubleshooting skills with the ability to resolve complex infrastructure issues Ability to produce well-structured and written documentation and communicate to technical and non-technical audiences. Excellent customer service skills and the ability to communicate effectively and build strong stakeholder relationships. Desirable Skills Acquisitions the ability to manage new acquisitions from start to end Migrations Proven More ❯

aligning with strategic business goals. Accountabilities Ensure ISO27001 compliance and maturity by identifying and recommending changes to Infosec policies, processes, control frameworks Ensure that we are consistently compliant with customer, regulatory, and shareholder obligations. Implement and continuously improve a risk management process across the organisation. Maintain and assess the effectiveness of the security controls catalogue; recommend improvements. Own the … Provide assurance that security controls are operating effectively and aligned with defined frameworks. Maintain company risk portfolio and actively review and risk finding Conduct internal assessments against regulatory and customer obligations, compliance assessments, and gap analyses. Develop and implement governance frameworks aligned with business and regulatory requirements. Skills Cyber Risk Oversight - Strategic understanding of cyber security risks and the … Date 10/20/2025, 02:21 PM Degree Level Bachelor's Degree Job Schedule Full time Locations 64 Newman Street, London, GT LON, W1T 3EF, GB National Customer Service Centre, Huddersfield, WYORKS, HD8 9TQ, GB Crawley Court, Winchester, HANTS, SO21 2QA, GB More ❯