Digital Twin/Cloud Global Technical Lead
Winchester, Hampshire, United Kingdom
BENTLEY SYSTEMS, INC
of cloud-based solutions designed to connect individuals and data throughout the infrastructure lifecycle. This position plays a pivotal role in promoting effective collaboration between Technical Support and Product Teams, enabling technicians to deliver exceptional support while utilising support data to inform continuous improvements in both products and services. Position Summary: The Digital Twin/Cloud Global Technical … role in Global Technical Support, tasked with ensuring the readiness of upcoming features and services within the Bentley Infrastructure Cloud (BIC) service. This role involves close collaboration with Product Developers, Product Management, and GTS to ensure seamless integration and support for new releases. Given the agile nature of BIC's SaaS offering, the Cloud GTL must … for maintenance and major changes. Collaborate with Bentley Infrastructure Cloud Product Teams (Product Manager, Development, Q&A etc.) to understand the product development roadmap, focusing on feature and functionality review at the start of the product lifecycle. Work with Product Management and Development to prioritize bug fixes for future More ❯
Employment Type: Permanent
Salary: GBP Annual
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