Senior IT SupportEngineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior IT SupportEngineer to join an established IT Team in an educational organisation. This role involves working closely … with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which … the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type supportmore »
2nd Line SupportEngineer/Customer Service 2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do … not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire more »
A 1st/2nd Line SupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to … have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant desire to learn and more »
IT SupportEngineer - Up to £28,000 + Excellent Benefits - Winchester Our client are a leading infrastructure consultancy located in Winchester. Its an exciting stage in their growth and they are seeking a dynamic 1st Line/2nd Line IT SupportEngineer who shares their values … of great benefits including company events and pension scheme. Youll also have the opportunity to be sent on training courses and achieve certifications IT SupportEngineer - Up to £28,000 + Excellent Benefits - Winchester more »
