Amazon Connect Engineer
- Hiring Organisation
- Centrica - CHP
- Location
- Windsor, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
Channel Platforms team, which owns Centrica's contact centre estate across voice, chat and email. We run an AWS native platform built on Amazon Connect, with AI capability delivered through Connect's native tooling and Amazon Bedrock. Our products include a pay as you go voice assistant … grow. Location : UK-based hybrid role, occasional travel to site. The Day to Day Build and maintain contact flows, routing profiles and queues in Amazon Connect across voice, chat and messaging channels. Write and support the Lambda functions that connect the contact centre to CRM, billing and identity systems. ...